My parcel arrived within the time frame I was given even though i live on Isle of Man. The product was well sized and fits description to what i ordered. With this being my first order on Hiscolumn... See more
Company replied
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See what reviewers are saying
Ordered Pegasus Grey Trainers. Very nice, smart trainers and look expensive. First try on they arent the comfiest of trainers. But I've worn Arne trainers before which arent very comfortable either,... See more
Company replied
Brought two sets from here. Really nice fit and look. Although am really disappointed with the overall outcome of this but and recommend staying away. After one day of wearing and not doing much in th... See more
Company replied
I have bought a few things from here and always been so impressed. It’s good quality and the prices are reasonable. I had a query and my email was responded really quickly… would be more customer fri... See more
Company replied
Company details
Information provided by various external sources
Find your Freedom of Style. HisColumn create looks for men who know what they want and want to make a statement with every piece they wear.
Contact info
Unit 30, 77-87 River Road, IG11 0JU, Barking, United Kingdom
- 02085944442
- sales@hiscolumn.co.uk
- hiscolumn.com
4.3
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do not Honor returns
They do not Honor returns. Sent me wrong size and won’t take it back.
26 December 2022
Reply from HisColumn
Hi Miles
We can see the correct size has been sent out and you have emailed the customer service team asking for a bigger size for exchange. As stated by our customer service team we do not offer free returns and exchanges only apply for orders made in the U.K., as stated by our company policy on the website
We are happy to issue a refund but will not be able to cover the returns postage as stated by our company policy, as we do not offer free returns
Team HC
Great quality jeans good fit delivered…
Great quality jeans good fit delivered on time
8 December 2022
Reply from HisColumn
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Very quick delivery
Very quick delivery, product is perfect & good quality and was really impressed with the price of my tracksuit 10/10
2 December 2022
Reply from HisColumn
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Fast delivery
Fast delivery. Clothes were of great quality and looked really good. Fitted well. Would order again
29 November 2022
Reply from HisColumn
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Everyone should give this company a…
Everyone should give this company a chance, quality clothing
4 December 2022
Reply from HisColumn
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Item arrived quickly but the material…
Item arrived quickly but the material completely bobbled after 2 washes so won't be wearing it again
1 December 2022
The items came on time and fit perfectly
22 November 2022
Reply from HisColumn
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Mrs bought me one for my birthday
Mrs bought me one for my birthday, was so banging I ended up buying 2 more. Wicked quality and fit. Black Friday offers too 👌
1 December 2022
Reply from HisColumn
Hi, Thank you for leaving this positive review, we really appreciate the feedback. We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
New tracksuit
Just got my new tracksuit and love it! As normal brilliant service from HC
3 December 2022
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Hiscolumn
Not very good service. Not received my order as of yet due to royal main strike action. Something on the website before placing the order should’ve warned me as that could’ve given me the choice to actually go ahead with my order. Hiscolumn will be fully aware as this is there delivery service they use so why not change knowing this is going to cause delay on orders by customers as more strike action is planned. Overall very disappointed as if you paid for next day delivery you ain’t getting your order so what’s the point having these options and especially get charged for it. Also to add the amount of emails hiscolumn sent for these Black Friday sales and promotions they have are ridiculous. I never signed up for notifications lol.
27 November 2022
Reply from HisColumn
Hi,
We are so sorry about this and can understand your frustration, we can see the item is due for delivery today, we were re-assured that the parcels will still be delivered within the correct time frames
The team have spoken to Royal Mail and we can assure you we will be using other providers going forward, if this continues, as they are having major delays with deliveries, contradicting what we were told.
Please note we are not able to send emails to customers who have not subscribed to our newsletter, if you would like to be removed we are more than happy to do this for you.
We sincerely apologise for the inconvenience caused and can assure you we have taken steps to avoid this situation from arising in the future,
Kind regards,
Team HC
No complaints.
Decent delivery time and really good quality for the price. No complaints so far.
3 December 2022
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Excellent customer service
Easy to use website
My address was wrong, and the company promptly emailed me to get this sorted out and my order dispatched that same day.
My partner loves his tracksuit.. the quality, the fit, and the design.
He has now added some more to his Christmas wish list
29 November 2022
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
The delivery took long because of…
The delivery took long because of strikes to mention it to customers and also the zip chin when tracksuit is open
2 December 2022
Reply from HisColumn
Hi,
We are so sorry, we were re-assured that the parcels will still be delivered within the correct time frames
The team have spoken to Royal Mail and we can assure you we will be using other providers going forward, if this continues, as they are having delays with deliveries
We sincerely apologise for the inconvenience caused
Kind regards,
Team HC
Poor quality and faulty product…
Poor quality and faulty product expected to pay to return. Quite frankly this is a disgrace. Quality check needs to be better.
2 December 2022
Reply from HisColumn
Hi Carl,
We are so sorry to hear this, a member of the team will be contacting you shortly, as the item sent back we could not see any faults, we would always recommend our customers to email us with images if there any issues with orders so we can rectify this and avoid any delays within the process for a return/exchange.
We look forward to the reply so we can get this resolved swiftly for you
Team HC
I haven't recieved my items
2 December 2022
Reply from HisColumn
Hi,
We are so sorry, we can see the item is still in transit and should be with you soon, there have been Royal mail strikes, however we were re-assured that the parcels will still be delivered within the correct time frames
The team have spoken to Royal Mail and we can assure you we will be using other providers going forward, if this continues, as they are having delays with deliveries
We sincerely apologise for the inconvenience caused
Kind regards,
Team HC
Very nice and good stuff
27 November 2022
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Great value
Ordered clothes all the time great value for money and my boys love the designs 👍🏻
1 December 2022
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
Had a quick delivery of my two jackets
Had a quick delivery of my two jackets. But I have had to get the size changed as I ordered Medium and now need a Small as this was a gift. But can’t complain lovely quality and design.
1 December 2022
Reply from HisColumn
Hi,
Thank you for leaving this positive review, we really appreciate the feedback.
We hope that you continue to support us and continue to experience the exceptional service from us here at HisColumn.
How can I rate the product when I…
How can I rate the product when I haven’t received them yet
23 November 2022
Reply from HisColumn
Hi,
We are so sorry, we can see the item has been delivered, there have been Royal mail strikes, however we were re-assured that the parcels will still be delivered within the correct time frames
The team have spoken to Royal Mail and we can assure you we will be using other providers going forward, if this continues, as they are having delays with deliveries
We sincerely apologise for the inconvenience caused
Kind regards,
Team HC
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