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Monster for Employers Reviews 201

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

From an employers standpoint, Monster falls well short of any expectations that I have. I have the same ad on 3 different job sites. Monster, by far is the lowest performing site when it comes to ap... See more

Company replied

Rated 1 out of 5 stars

Terrible job posting. Getting irrelevant resumes. No proper resume came through and got marketing calls from monster that they had better paid programs then what you have signed up for. Highly not rec... See more

Rated 1 out of 5 stars

Can't link candidates to an ATS so that everything can be tracked in one place. Quality of candidates are not as strong as other sources. Have not hired anyone from Monster -- everyone has been from o... See more

Rated 1 out of 5 stars

We did not get a *single* hit on Monster. Not one! What a waste of money. Zip Recruiter is the way to go! We've gotten 25 hits in 3 weeks and have filled 3 open positions with people who are complet... See more

Company details

  1. Recruitment Service
  2. Association or Organization
  3. Business to Business Service
  4. Employment Search Service

Written by the company

Monster is a global online employment solution for people seeking jobs and the employers who need great people. We've been doing this for more than 20 years, and have expanded from our roots as a "job board" to a global provider of a full array of job seeking, career management, recruitment and talent management products and services. At the heart of our success and our future is innovation: We are changing the way people think about work, and we're helping them actively improve their lives and their workforce performance with new technology, tools and practices


Contact info

1.1

Bad

TrustScore 1 out of 5

201 reviews

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Rated 5 out of 5 stars

I highly recommend Monster as your go to resource.

Monster is my favorite job board. I have been using it for years and always recommend to Management that we renew every year.

3 August 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Thank you so much Susan! We love our long-time customers and really appreciate the opportunity to work together.

Rated 5 out of 5 stars

Wonderful Recruitment Tool

I have used monster for the past 10 years and get some of the best candidates through this company. Our service rep is awesome too! Thanks!

23 June 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hello! Thank you so much for the kind words. We love hearing this feedback from our customers (especially about our awesome colleagues), and are so glad we can help you find the best candidates. Don't hesitate to reach out further if you need anything!

Sincerely,
The Monster team

Rated 2 out of 5 stars

Poor customer service

After using Monster for quite a few hires over the last 5 years with half our staff hired from Monster and never having a problem, our last very recent experience has not been a good one. We are extremely perplexed by this. Trying to contact and get a response from the customer service rep has been difficult and finally when contact was made poor results continued to the extent that our posting was shut down without our authorization even though we remitted up front. Applicants have been calling us directly to find out if the position is still open and we are days away from expiration. Also, the response for the posting is the worst response we have ever had and upon discussing this with the rep we were directed to a mountain of resumes (no criteria) that we were supposed to weed through. They really need to train the customer service people thoroughly and empower them to help the client. It has been a very unpleasant experience.

22 June 2016
Unprompted review
Rated 3 out of 5 stars

Inconsistent Qualified Responses

Out of 50 responses, only 5 met our qualifications.

22 June 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

We'd love to help you figure out if there are ways to get a higher ratio of qualified candidates. We have a lot of new tools and targeting mechanisms to ensure your job ad is reaching the right people.

If we can assist you, please email us at socialhelp@monster.com or call 1-800-MONSTER.

Sincerely,
The Monster team

Rated 1 out of 5 stars

Never use monster again

I would never use this company again! After a week after I posted my add, someone called to see if I meant to keep the company name private , that they just got around to to notifying me! I lost an entire week of advertising because I wasn't notified in a timely matter. When I spoke to a supervisor about being refunded, they said they call me by the following Monday, which they never did! I received resumes from other states but very few from area. I tried to speak to the supervisor on my own, but never did!

22 June 2016
Unprompted review
Rated 3 out of 5 stars

Being a big company like Monster, they should do better!!

Everything on Monster.com is focused on sales, bud if the sales is done there is no much an recruiter or employer can envoi. We are very disappointed about the provided candidate management system, respectively the not good enough tools they provide to teach an recruiter how to use their systems. You should take sometime a look at your competitors in pricing and provided management tools.

25 May 2016
Unprompted review
Rated 4 out of 5 stars

Excellent service!

24 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Glad to hear it! We'll pass this along to our awesome customer care colleagues.

Best,
The Monster team

Rated 2 out of 5 stars

nickeled and dimed

they huff and puff and tell you how great everything is and they are doing you a favor. They try to raise your prices and make you wait until the last minute to come to their senses.

24 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hello, we'd like to assist you further and learn more about your experience. If you'd be willing, could you reach out to socialhelp@monster.com so we can assist you?

Thank you,
The Monster team

Rated 5 out of 5 stars

Great Customer Service

Monster is much more than the product, it's customer service at its best. Our representative, Adam Butera, has been very helpful and has positioned himself as a true partner in our business.

24 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Thanks Sam! We strive to be the best partners we can be with our customers, so we really appreciate this feedback and will make sure Adam knows as well!

Sincerely,
The Monster team

Rated 4 out of 5 stars

Easy to use

Monster is easy to navigate and use and has features that are helpful to the recruitment process. Never had any issues with the service at all.

24 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hi Lino!

Thanks so much for your kind words! We're glad we can offer you all the features and services you need! Don't hesitate to reach out if we can assist you further in any way.

Sincerely,
The Monster team

Rated 3 out of 5 stars

Useful Tool to Have in Toolbox

Monster is a good recruiting tool to have in your tool box. For industry specific niches it can be hard to find the right candidate even with all of the extra recruitment aids, but still a source worth utilizing. Very good customer service.

24 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Thank you for the review! We're glad our customer service team could be of assistance to you, we pride ourselves on helping our customers find better!

Best,
The Monster team

Rated 3 out of 5 stars

Monster.com review

Monster has been stagnant over the years. They've nearly stopped all advertising making their website fall behind its competition.

5 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hi Manuel,

Thank you for your feedback.

We are always trying to innovate in the recruitment space, and have rolled out a variety of new products, services and solutions — from Monster Social Job Ads, to TalentBin, and more. We'd love to get in touch to chat further about these new offerings if you'd like. Please email us at socialhelp@monster.com if you'd like to chat further.

We appreciate your business and insight and will certainly keep this in mind as we roll out new features and advertising.

Best,
The Monster team

Rated 1 out of 5 stars

promise vs delivery

Sales guys literally lying to sell product but not keeping the word. They sold the product for 10K and terminated the contract after 6 months. Very unethical business practices.

4 May 2016
Unprompted review
Rated 3 out of 5 stars

It is somewhat difficult to use inventory - the interface is not as intuitive as it could be.

I get great results from Monster, but posting my job could be easier. I have difficulty in retrieving old job descriptions, posting where I want to, and selecting what it should be posted under. The interface is difficult to use and is somewhat clunky.

4 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hi!

Thank you for your feedback, we always strive to have the best experience for our customers, and knowing your experience is important. We've reached out to our user experience team to make them aware of your concerns. If you have any particular sticking points or other particular areas where the experience could be better, let us know and we'll work on them!

Sincerely,
The Monster team

Rated 3 out of 5 stars

Candidate search results

salary range should be part of the candidate info when doing a candidate search before opening the candidates profile

It should be mandatory the candidate puts in salary range

4 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hi Matty,

Appreciate the feedback, this is certainly a feature we'll consider going forward. We've forwarded to our product team. If you have other suggestions, or if we can help you further in any way, please don't hesitate to reach out to us at socialhelp@monster.com.

Thank you!
The Monster team

Rated 3 out of 5 stars

average

getting worse and worse over the years

4 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Hello,

Is there anything we could do to make our product, services or solutions better for you? We are always striving to grow, change and improve our offerings for our customers, and your feedback will be very helpful.

Sincerely,
The Monster team

Rated 1 out of 5 stars

Horrible experience

A mistake was made, the sales rep would not call me back. I had to contact the accounting staff several times. I finally spoke to the Sales Manager who refused to help me even though this was clearly an error on Monster's part. I had to escalate the issue all the way up to the CEO of my company to get the issue resolved. I am extremely dissatisfied.

4 May 2016
Unprompted review
Rated 2 out of 5 stars

Ever shrinking pool of talent, company does not honor longterm agreements

Monster, about a decade ago, was a fantastic job board for finding and hiring engineering talent. We signed a long-term agreement with them that was supposed to allow us access to their entire candidate database system and when they bought&integrated new companies like talentbin, instead of adding those resumes/profiles to their existing talent database they made a new product that forced us to either pay more money for it or to just not use it... when you sign an agreement for access to an entire candidate database you should have access to it so we opted not to pay them any more money and frankly have felt cheated by them. DO NOT TRUST ANY AGREEMENT FOR LONGER THAN ONE YEAR THAT YOU SIGN WITH MONSTER! We found there's been a decrease in both applications to our job postings and the amount of candidates returned on searches year-to-year. Before we signed the long term deal, Monster produced between 4 to 8 hires a year; after signing the long term agreement the best year they have had was 3 candidates from Monster hired, only had 1 hire via them last year and we have not made a hire from Monster this year as of May 2016. Be extremely cautious doing business with them, when they change their products instead of grandfathering you in and keeping you within your budget that you contractually signed to they will try to squeeze more money from you for a product that has consistently returned fewer results year by year.

4 May 2016
Unprompted review
Rated 4 out of 5 stars

Consistent job board with some minor flaws

Monster has been good to us over the years for finding qualified candidates. Typically the applications/candidate resumes are a decent fit for the roles we have advertised.

Only minor complaints. When positing a job, the categories which a specific job falls under (mostly technology related) need to be added/updated to include more current positions. Also, when positing a job description, even when using the included 'copy/paste' tool, the formatting is inconsistent. (font size change, bullet points are further apart...etc.)

4 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

Thank you Chuck! We appreciate the kind words, as well as the suggestions. We always want to make the best products, services and solutions to meet your needs, so we'll make sure these suggestions get into the right hands.

Please let us know if there's any other way we may be of service!

Best,
The Monster team

Rated 5 out of 5 stars

Best Job portal

This is the best job portal for both candidates and employers.
easy to use with exact results.. Monster Rocks!!

4 May 2016
Unprompted review
Monster for Employers logo

Reply from Monster for Employers

You rock too! Thank you so much for the kind words and for being a valued customer.

Keep on rockin',
The Monster team

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