Hilltop Financial Planning Reviews 

1,631
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and extensive knowledge, making interactions pleasant and informative. People appreciate how everything is clearly explained in detail, ensuring they understand their financial situations and options. The team is always ready to listen and provides reassuring advice, fostering a sense of confidence. The service provided is consistently described as excellent, with many people noting the efficiency and seamlessness of their financial management. Customers feel confident their finances are in good hands, benefiting from timely and helpful advice that often leads to significant growth and positive outcomes for their pensions. Reviewers also highlight the excellent communication and quick responses to inquiries, making the overall process straightforward and supportive.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Consumers find service to be positive, with many expressing high satisfaction with the financial planning and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clear, concise, and... See more

Customer communications

People report positive experiences with contact, highlighting the ease of arranging calls and appointments.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great review with Hilltop's Alex Mee today. Hilltop have given me Brilliant advice over the 3 years that I have been with them. Explain everything in detail, answer all my MANY questions. Am... See more

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more

Rated 5 out of 5 stars

Hilltop finance have been very professional and always just a phone call away if I have questions. I feel relaxed knowing my money is in good hands . I am able to log in 24/7 to my account. I would de... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,631)

403 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Support and Reassuring Advice

Kelly To immediately put my mind at ease with her warm, friendly manner and clear, easy-to-understand explanations. She was very patient throughout our conversation and never minded me asking questions at any point, taking the time to answer everything thoroughly and with real experience behind her responses. I came away feeling confident and reassured that I’m in the right place with Hilltop for my pension.
I’d also like to mention Noah, who stayed consistently in touch and was always polite, patient, and professional when arranging appointments. Even when I wasn’t in a position to engage, he remained understanding and respectful throughout, which I really appreciate.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

6-monthly call

This was a 6-monthly call to inform me how my pension portfolio was performing. During the review, Kelly To explained that the pension portfolio performance had increased by 18.86%, which had gone beyond my expectations. My longer‑term decisions on employment and investment strategy were briefly discussed. Overall, the experience was encouraging, with good advice and things to consider for the future from Kelly.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended. Will use again.

The team at Hilltop were very knowledgable and provided good advice about my pension and future investment into it.
No pressure to move anhen it doesn’t make sense and while it wasn’t the right time to move my pension today they gave sound advice which gave me the info needed to know I’m on the right track.
Will return and use again if circumstances change.

Would recommend.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Hilltop are always on time with phone calls. They answer any query I have promptly. I am happy with how my investments are performing.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Yearly review

George carried out my yearly review.Very clear about how things were progressing and any options I may wish to look into.Also helpful about potential future options too.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop annual review call

Connor the wealth team advisor called promptly on the agreed time. He was pleasant and polite. Connor explained everything I needed to know clearly. I was given plenty of opportunities to ask questions. Towards the end of the call Connor summarised everything we had discussed.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Annual Review with Alec.

Annual Review with Alec.
Excellent summary of current status presented clearly.
Answered all my questions and set a 12 month plan for review again for next year.
Great financial advice and porfolio management.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Courteous, credible and reliable

I highly recommend Hilltop based based on my experience with them, not only today but throughout the period I’ve worked with them. They helped me take control of my pension, a subject that I was very prone to kicking into the long grass, brought it to known state, consolidated it and turned into a wealth generating machine for the future. They are courteous in every interaction I have with them. Most importantly, the forecasts and projections are credible and turn out to be reliable.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Great communication, friendly but professional team. Definitely worth the time, at the very least, to have a chat about any financial planning.

To all at Hilltop who I had the pleasure to talk, thank you for all your help and advice.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Hilltop are easy to contact and stay in touch through emails and calls. I have found their financial advice fair and accurate. They answer my questions thoroughly and understand my needs.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning, excellent services!

Hilltop Financial Planning has really excelled in maintaining my pension investments over the last two years.

No matter what questions I may have, there is always a friendly person available to explain with clarity and provide me with all the professional information I need to make the right choices for my ongoing investments which supports my personal plans for the future.

I would not hesitate to recommend Hilltop Financial Planning!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Everything was explained in simple…

Everything was explained in simple terms and t each stage of my annual review i was asked if I had any questions regarding what was covered. The review took just over an hour as I had lots of questions that my advisor answered and explained. I feel totally confident with this company and the staff that I have been exposed to.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Excellent service from the start,been with this company 4 years always had my best interests at heart,make everything easy to understand.

31 March 2026
Unprompted review

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