Hostelling International Reviews 1,137

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Booked a 3 night stay and was having a very positive experience- the views of the Golden Gate Bridge and Alcatraz can’t be beat. Even my 4 roommates were nice. The downside was on the last day here... See more

Rated 4 out of 5 stars

Happy to make the EUR 0.60 'Sustainability' donation as requested...but found it rather ironic that Napoli Mergellina Hostel have no waste recycling system operating for their guests! I'd carefully... See more

Rated 5 out of 5 stars

I honestly really love hostelling international. I use it for my solo travels for business and pleasure. It’s easy to book, rooms are clean plus Breakfast available and a great way to make new friends... See more

Rated 5 out of 5 stars

Was pleasantly surprised to find a hostel in Harvard MA while I was looking for places to stay in Google. I stayed in a hostel in North Conway NH several times and found hosteling to be a most pleasan... See more

Company details

  1. Youth Hostel

Written by the company

Hostelling International has been a sustainable youth travel not-for-profit organisation for over 100 years. We are a membership organisation with a mission to make travel accessible to all, especially young people. Our Youth hostels are affordable, inclusive and sustainable. We are a charity aiming to empower youth to discover and love the world in a peaceful, tolerant and respectful way.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

No problems, all’s good

There was no problems in booking my accomodation in Ireland for my up coming trip there. It was easy to use even for an old computer illiterate like me.

23 August 2019
Unprompted review
Rated 1 out of 5 stars

I received numerous mails stating my…

I received numerous mails stating my booking was canceled. I called the reservation office to understand what was happening. There. The service was excellent.

20 August 2019
Unprompted review
Hostelling International logo

Reply from Hostelling International

Hi Manoel, thank you for taking the time to reply and I am sorry for the confusion. I can assure you that you do still have a valid booking for your stay but the problem was caused by multiple bookings being made but only one payment. We have written to you separately to confirm the situation. Again apologies for confusion, Regards, Hostelling International.

Rated 5 out of 5 stars

I travel a lot and most of the time I…

I travel a lot and most of the time I chose to stay in Hostelling International. I meet a lot of people around the world.
The staffs are polite and friendly.
The room, some good some not but I would say that it's acceptable.
If you like to travel and meet more people with not much budget. Hostelling International is great.

19 August 2019
Unprompted review
Rated 5 out of 5 stars

Perfect hostel

Perfect hostel: perfect cleanliness,friendly staff, super cool atmosphere, food is good, convenient location, honestly I enjoyed very well the stay ! I will come back soon :)

18 August 2019
Unprompted review
Rated 1 out of 5 stars

Bad, very bad

I could not rent a room. After ordering, I received an email like this:
Hello,
we are really sorry but we are fully booked. It was a system error from hihostels.com
Thank you for your understanding
Markéta Barcalová

18 August 2019
Unprompted review
Hostelling International logo

Reply from Hostelling International

Hi, Thank you for taking the time to reply and I am sorry for your experience. Each hostel is responsible for maintaining their own availability on hihostels.com and I am sorry that this has not happened in your case. If you can send the details of your booking to info@hihostels.com we can investigate with the hostel the problem and refund your deposit if they are not able to accommodate you. Kind regards, Hostelling International.

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