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Higlobe  Reviews 

289
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its speed and ease, with money transfers often arriving instantaneously in local bank accounts, coupled with excellent exchange rates and low costs. Many highlight the user-friendly interface and reliability, frequently commending customer service for being highly responsive, helpful, and proactive. However, some customers also noted occasional issues where transactions did not go through or funds were held for unexpected processing times. A few other people also felt that the displayed exchange rate was not always the real-time market rate. Additionally, some users suggested improvements like clearer transaction statements or more options for sending money to other accounts.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease and speed of receiving funds, often... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the platform easy, fast,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, speed, and fair exchange rates,... See more

Price

People report positive experiences with price, often highlighting competitive exchange rates and low... See more

Customer service

Customers had positive experiences with customer service, consistently praising its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more

Company replied

Rated 5 out of 5 stars

If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more

Company replied

Rated 5 out of 5 stars

I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Financial Institution
  4. Mobile Money Agent
  5. Payment Service

About Higlobe

Written by the company

Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.

We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!

We move your money quickly and don’t leave you waiting for days to receive your funds.

Money transfer at the lowest cost guaranteed

Written by the company

A free USD receiving account with near-instant withdrawals to your local bank.

Contact info

Promotion box for Higlobe

Money transfer account for professionals

A free USD account with instant withdrawals to your local bank.

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(289)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience, Great Rates, and a Useful Debit Card

Great service overall. The support team is responsive and helpful whenever I’ve needed assistance. The exchange rate is quite competitive in Colombia, which makes it a very attractive option. The addition of the debit card has made the experience even better, and it works really well for everyday spending. Highly recommended.

2 June 2026
Unprompted review
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Reply from Higlobe

Hi Yebrail!

Thank you for sharing your great experience with us!

Feedback like yours reminds us why we do what we do ~ to make transactions simple, quick, and reliable.

We sincerely appreciate your trust and we're looking forward to serve you again! 🩷

Feel free to reach us at support@higlobe.com if you need assistance with your account or transfers!

Rated 5 out of 5 stars

Excelent experience

3 June 2026
Unprompted review
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Reply from Higlobe

Hi, José!
Thank you so much for the excellent review, we're thrilled to hear you had a great experience!

higlobe team

Rated 5 out of 5 stars

Quick support!

23 July 2025
Unprompted review
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Reply from Higlobe

Thanks for taking the time to leave your feedback and compliment our support team! At Higlobe, customer support is our top priority, and we will always make sure to provide the best possible experience for our users.

Rated 4 out of 5 stars

I really wish the dellar rate was the…

I really wish the dellar rate was the real one.
When we look at the Morning Star website, the rollar rate is one, but the rate appearing in the Highglobe is not. I know you say you have your own way of calculating the rate, but that is not ok in my opinion, there are already credible sources we can both check the rate.

2 June 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Ewerton!

We understand the frustration when rates don't match up. To clear things up, Higlobe offers the live commercial rate during Brazilian market hours (roughly 9:00 AM to 5:00 PM BRT), which you can track in real time on platforms like TradingView or Bloomberg.

Outside of market hours, the commercial market is closed. Because we want to offer you the convenience of PIX withdrawals 24/7, our after-hours rate is based on the live buy and sell demand of USDC. This is why you will see a difference compared to the standard commercial rate during those times.

We just use different systems so you always have the choice to withdraw your money whenever you need it.

Thank you for your feedback!
Higlobe team

Rated 5 out of 5 stars

excelent service

excelent service, quick payment, easy to use

2 June 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you so much for the review! We are thrilled to hear that you are enjoying our quick payments and easy-to-use platform. We look forward to continuing to provide you with excellent service!

Rated 5 out of 5 stars

Great company

Great company, whenever I need them they responded very fast. Receiving payments from another country for 5 months and no issues so far. Simple to use and cheap price.

2 June 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

We're thrilled to hear that you're having a great experience with Higlope! Thank you for the wonderful feedback. You can always count on us for continued support and to make your internacional transfers as smooth as possible

Rated 5 out of 5 stars

Fast transfers and best rate

I really like Higlobe because they have the best rate for converting my payments to local currency, and the money is received immediately.

1 June 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Thiago!

Thanks for the feedback! Providing the best rates and lightning-fast transfers is exactly what we aim for. Happy converting!

Higlobe team

Rated 4 out of 5 stars

Slowness

Today, the service was slow to process requests. Even the whatsapp bot stopped in the middle of the process of creating a receipt.

1 June 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi Matheus! Thank you for sharing your feedback. We apologize for the temporary system instability yesterday, fortunately, our team was able to tackle and resolve it within an hour. While unexpected glitches can happen, you can always count on us to continuously improve and work hard to prevent future occurrences.

Rated 4 out of 5 stars

Experience great receiving payments, but website load slow

My experience was great so far, receiving don't incur in any expenses and the pix happens at same time.
I just noted that the website loading is really slow, some times I have to reload the website multiple times, you could improve this service.

1 June 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

We really appreciate your feedback, Jonatas! We are actively working to resolve the recent slowness on our end. We’ve hit a few technical bumps lately, but please be assured that our team is fully on top of it and working hard to deliver a much better overall experience.

Rated 5 out of 5 stars

Very straightforward payment process

Very straightforward payment process, and also very fast to receive the money.

31 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Flavio!

Awesome to hear! Thanks for choosing us and taking the time to share your experience.

Higlobe team

Rated 5 out of 5 stars

Low BRL conversion rate + business compliance

The low BRL conversion rate combined with the compliance with Brazilian law for business accounts is truly amazing. Cant find this combo anywhere else

29 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Igor!

That is awesome to hear! We love knowing that our low BRL conversion and legal compliance are making a difference for your business account. Thanks for the shoutout and for being part of the Higlobe community!

Higlobe team

Rated 5 out of 5 stars

Proactive and Fast

I was informed about the issue with my withdrawal in advance, and it was solved quickly.

27 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Hi, Luís!

Thank you for sharing your experience! We always aim to keep you informed and resolve any issues as quickly as possible. We appreciate your trust in us!

Higlobe team

Rated 5 out of 5 stars

Amazing service!

28 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

We're really happy to know you had a great experience with us.

Feedback like yours reminds us why we do what we do ~ to make transactions simple, quick, and reliable.

We truly appreciate your trust and look forward to serving you again! 🩷

Rated 5 out of 5 stars

Easy, no hassle

The best option to get paid from your employer in the USA if you live in Mexico.

21 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

We really appreciate your 5-star review! Our goal is to combine a seamless app experience with top-tier customer service, so it’s great to know we hit the mark for you.

Thank you for choosing Higlobe!

Rated 5 out of 5 stars

Everything worked as expected and…

Everything worked as expected and without delay

8 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you for the awesome review, Rafael!

We are happy to hear you enjoyed the experience, and are always open for feedback!

Thanks for the support!

Rated 5 out of 5 stars

I love Higlobe

I love Higlobe, they have the best tax to transfer money to my Brazilian account! However the best feature is the global Visa card!

I’m already using it, and it’s simply amazing.

21 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Thanks so much for the kind words, Vinicius! We’re so excited about what we’re building, and it’s awesome to hear you’re enjoying the experience. We're committed to providing the lowest rates, so glad to have you with us!

Rated 5 out of 5 stars

Seemsless and flawless experience

Seemsless and flawless experience. I'm receiving money from USA almost immediately. The webpage is cool and functional but I miss a app though.

20 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

Thank you for the awesome review, Lucas. We are happy your USA transfers arrive so quickly. We hear you about the app too. It is on our list for future updates. Thanks for the support!

Rated 5 out of 5 stars

They are great

They are great! They are themselves an opportunity to grow. I'd love if a can deposit directly from my Higlobe balance to my providers. Anyway, Thank you Higlobe

19 May 2026
Unprompted review
Higlobe  logo

Reply from Higlobe

We really appreciate your 5-star review! Our goal is to combine a seamless app experience with top-tier customer service, so it’s great to know we hit the mark for you. You can be sure we'll keep working to improve.

Thank you for choosing Higlobe!

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