Great overall experience. Money arrives (at Higlobe) with no delay whatsoever, wayyyy faster than any other platform I've used before. And it's transferred to my local bank (in Brazil) instantaneously... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you work as a VA, freelancer, or with international clients, HiGlobe is honestly a solid choice. No second thoughts, just works. My experience so far has been smooth from setup to payouts.... See more
Company replied
My first experience with Higlobe was amazing. Everything was very informative and easy to understand, you guys did a great job, but what surprised me the most was the support chat, it was impeccable... See more
Company replied
I've been using it for a while now, like a year + It has worked pretty good so far, money comes to my mexican account in MXN in seconds, they usually offer a better currency exchange than banks so... See more
Company replied
Company details
- Money Transfer Service
- Currency Exchange Service
- Financial Institution
- Mobile Money Agent
- Payment Service
About Higlobe
Written by the company
Higlobe offers the lowest cost guaranteed money transfers to professionals, individuals, freelancers and businesses receiving funds from the US and the EU.
We provide you with a dedicated receiving bank account, enabling you to provide the same payment instructions to your employers, month after month and get paid in USD and EUR. You have your own account, and can withdraw money to your local bank at the lowest cost guaranteed!
We move your money quickly and don’t leave you waiting for days to receive your funds.
Money transfer at the lowest cost guaranteed
Written by the company
- A free USD receiving account with near-instant withdrawals to your local bank.
Contact info
684 S. 2nd Street , 95112, San Jose, United States
- +1 (555) 600-3039
- support@higlobe.com
- higlobe.com
Money transfer account for professionals
4.7
Excellent
289 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great website to receive my payment
1 December 2025
Unprompted review
Reply from Higlobe
Hi, Diénert!
Thank you so much for your review and for trusting Higlobe!
We are always available for feedback or if you need anything on our side!
Regards,
Higlobe Team
HiGlobe is very good
HiGlobe is always available to answer questions online, they have a good fee and good documentation to help people get onboarded.
One thing that could improve is the time to get the money into the account (not sure if it depends on them or some third party), but I compared with other companies and there are others that are fast to have the money available
1 December 2025
Unprompted review
Reply from Higlobe
Hi, Jefferson! Thank you for your review.
ACH may take up to 72 hours, its the time frame for the transaction, it isn't something we can change or control, unfortunately. Other platforms usually use Wire as transfer method, which can be faster.
For payment platforms, such as Deel, the payment usually takes 24 business hours.
We do need a little bit of time to check the 1st payment, however the recurrence of payments from the same payor makes it much faster!
We are always available if you need anything on our side!
Regards,
Higlobe team
It was great
It was great, I needed support twice (I had some doubts) and they helped me super quickly. The system is clear and so far I like it a lot
28 November 2025
Unprompted review
Reply from Higlobe
Hi, Mylenna!
We appreciate your review so much! Our main goal is to give our customers peace of mind and fast transfers!
Higlobe team
<3 <3
Swift responses. Professional Agents. Literally have one of the best customer service to date.
26 November 2025
Unprompted review
Reply from Higlobe
Hi Christian!
Thank you for your kind words! We're really happy to know you had a great experience with us.
We truly appreciate your trust and look forward to serving you again!
Feel free to contact us at support@higlobe.com if you need assistance with your account or transfers! 🩷
Reply from Higlobe
Thank you for your wonderful review! We are delighted to hear that you find our service easy to access, commission-free, and our responses fast. We appreciate your feedback!
It should have a Native iOS App
19 November 2025
Unprompted review
Reply from Higlobe
Hi, Danilo! We appreciate your feedback. We hope to offer an app to our users in the future!
No 2FA, confusing
No 2FA, I feel that email links are unsafe.
Very confusing platform, I had to go back and forth a lot of times to find what I wanted.
14 November 2025
Unprompted review
Reply from Higlobe
Hi, Otávio!
Thank you for your feedback.
Pretty soon we will release login via OTP, giving users the different login options.
If you can please provide more details to what you find confusing to our support, we are always open to feedback and to making our platform the best possible!
Regards,
Higlobe team
Reply from Higlobe
We're happy to hear your have a good experience with Higlobe! We'll make sure to keep providing a smooth flow for all of our users.
BEST BANK SERVICE
HiGlobe has the best support team, very responsive and focused on actually helping clients receive their funds.
Their platform is very intuitive and user friendly, and the rates and taxes, best possible
6 November 2025
Unprompted review
Reply from Higlobe
It's a pleasure having your as customer and being able to support your experience here at Higlobe! Thanks for your feedback!
I liked
The transfer is not immediate but there are fewer taxes than other platforms (only spread)
6 November 2025
Unprompted review
Reply from Higlobe
Hi, Luiza!
Thank you so much for your feedback!
I just replied to your email explaining our flow, and why sometimes the release of funds might take a bit longer. When we say immediate transfers we mean the transfer to your local bank account after the deposit is released.
We are always open to feedback here, so feel free to reach out to us anytime!
Higlobe team
Hands-down the best payment service
Hands-down the best payment service
I work remotely for a US company, and I've used many payment/global transfers services to get paid, such as Husky, Payoneer, and Wise. Not one of them comes close to how easy to use, fast, and simple Higlobe is. I decided to give it a try and was already expecting a slow onboarding process, long wait times for transfers, and all that. The reality? I met my account manager and talked on WhatsApp. He explained the step-by-step process of getting started with Higlobe. I set up my account and waited for my first transfer. In a matter of minutes, it was in my local bank account. So fast, easy, and simple. I'll keep on using Higlobe and make sure to refer it to other people.
5 November 2025
Unprompted review
Reply from Higlobe
Hi, Caroline!
We appreciate this feedback so much! Our main mission here is providing the best and fastest option for money transfers!
Thank you for trusting Higlobe!
Higlobe Team
Best way to get paid from the US
The lowest cost platform I could find for receiving money from the US. Very simple to use and transfers are basically instant through PIX. Would recommend to all my freelance collegues.
22 October 2025
Unprompted review
Reply from Higlobe
We’re thrilled to hear you had a great experience with us, Marina! You can always count on us for fast, affordable, and user-friendly service.
best platform which I already used
they have a great support, platform is easy to use and cheaper
16 October 2025
Unprompted review
Reply from Higlobe
We really appreciate your feedback, Lucas! Thank you for choosing us. You can be assured that we will continue to provide a user-friendly platform, with low costs and excellent support.
Competitive spread, not perfect
From my experience, what's most important for me when I import money is the Spread rate, and in that higlobe is competitive with 0,3%.
On the other hand, for me to fully use this solution for everything, I'd need a platform that allows me to use a credit/debit card with no taxes when I travel, I don't have it here. Also, to be perfect, it should have access or at least a way to transfer money to my investments accounts - it could be a free of charge ACH, this is not the case.
14 October 2025
Unprompted review
Reply from Higlobe
Thank you so much for your feedback, Fabricio! Our main goal is to offer the lowest possible costs, and we’re very happy to know this matches what matters most to you. We are also working hard to add new features that make our platform more complete and useful for all our users.
We’re glad to share that we will be launching our own card later this year, and next year we plan to introduce ACH withdrawals as well. Feedback like yours helps us see that we are focusing on the right features in our roadmap. Thank you for helping us grow and improve.
Satisfied
Really liked how fast my first receipt was reviewed. It looks like Higlobe can make my payments easier and faster than other alternatives, so I'm pretty happy with my first experience. Let's see how it continues from now on.
And the UI/UX is very nice, ngl.
13 October 2025
Unprompted review
Reply from Higlobe
We're happy to know your experience with Higlobe was smooth and quick, Felipe! We'll keep working to deliver fast, hassle-free transactions.
Love the tax...so fair
Love the tax...so fair! I will recommend whenever I have the chance, for sure!
13 October 2025
Unprompted review
Reply from Higlobe
Your feedback and referrals mean a lot to us, Aline! You absolutely made our day!
Super fast transfers and great rates
Higlobe is awesome! The money hits my account really fast through PIX, usually within minutes. The rates are super fair and the spread is way lower than other services I’ve tried. Totally reliable and easy to use, highly recommend!
10 October 2025
Unprompted review
Reply from Higlobe
Gabriel, we’re thrilled to hear that our mission to deliver fast transactions at the lowest cost is being achieved. Thank you for your feedback and your trust. We will not let you down.
It's a great platform
It's a great platform. The only thing I didn't like is the sign in experience. There was bug and the experience was bad.
But it's already fixed. I'm really satisfied with the platform now.
10 October 2025
Unprompted review
Reply from Higlobe
Thank you so much for your feedback, Leandro. We recently rolled out an update to our sign services and ran into a few issues. Your feedback helps our product team make improvements and plan even smoother updates in the future. We truly appreciate your patience and trust in us.
4 transactions did not go through
4 transactions did not go through. Told me the bank is under maintenance but my colleauge was able to withdraw money using the same bank as mine.
9 October 2025
Unprompted review
Reply from Higlobe
Hi there,
We made sure that all 4 of your transfers were successfully sent as soon as your chosen bank came back online and immediately following our reprocessing.
We've shared proof of the bank's schedule maintenance period with you.
It's possible that your colleague's transfer went through because they withdrew before or after the bank's scheduled maintenance period.
We hope that you will continue to use Higlobe in future.
For any account or transaction issues or concerns, please don't hesitate to reach us at support@higlobe.com. We'll be sure to assist you there.
Trust and Reliability
I noticed that the conversion rate displayed before withdrawal appears misleading — a higher rate is shown initially, but upon proceeding with the withdrawal, a lower conversion rate is applied. Although the system provides an option not to confirm, the rate displayed does not update in real time, leaving users with no clear choice but to accept the lower rate. This creates confusion and affects trust in the transparency of the process.
Additionally, it has already been over eight hours since I withdrew my money, and it IS NOT YET credited to my bank account, which is significantly longer than expected.
I hope your team can review these concerns to ensure more accurate rate displays and faster fund processing for a smoother user experience.
7 October 2025
Unprompted review
Reply from Higlobe
Hi Febe,
We're sorry to hear about your experience. 😔
To make sure you'll get the assistance you need, your account manager will reach out to you about this. You can also email us at support@higlobe.com.
We're very responsive and we'll make sure to get back to you to help.
Thank you for giving us a chance to assist. 🙏
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