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High Dive Apparel Reviews 1,191

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TrustScore 4 out of 5

4.0

Streetwear Store
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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including the fabric, print, and overall durability of items like hoodies and t-shirts. Many appreciate the unique and "dope" designs, finding them stylish and a good fit for their personal aesthetic. The clothing is often described as well-made, with some reviewers noting that items hold up perfectly even after numerous washes. However, some people were dissatisfied with the delivery service and response time, particularly during busy periods. Issues such as slow delivery, long wait times, and a lack of communication regarding order status were mentioned. A few customers also noted a decline in the quality of some specific items, describing them as thin or not meeting previous standards.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high-quality apparel, unique... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express significant frustration with... See more

Delivery service

Consumers find delivery service to be ambiguous. While some customers received their orders on time,... See more

Response time

Users describe ambiguous interactions with response times. Many customers report significant delays in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took quite a wile for my order to arrive. I understand with the busy period this was to be expected but I do feel communication could have been better regarding this as I had to chase a few times befo... See more

Company replied

Rated 4 out of 5 stars

Item is good and husband is happy but the delivery was very slow. Took over 3 weeks to arrive and communication was pretty poor. Such a shame really but think it was apparent the Black Friday sale ove... See more

Company replied

Rated 4 out of 5 stars

Great designs and lovely quality very happy folk on christmas day. Delivery did take a little while, but got an email explaining the situation and everything made it in time. When you consider it's a... See more

Rated 4 out of 5 stars

The only reason I have selected 4 stars is I find the delivery time really frustrating. I am Used to items being delivered in a day or a couple of days at most. I made my last order earlier this we... See more

Company replied

Company details

  1. Streetwear Store

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product

I've been buying clothes from you guys for years now! Only negative thing I've got to say is some of the old designs and colours I love are no longer available.
Sure I can keep wearing them, even though they have holes in....or use them as work clothes. But I'd love to buy some again.

At this point, most of my tee's in the wardrobe have High Dive Apparel logos on. Maybe I'm loyal, maybe I can't be arsed to look elsewhere...either way the product is class.

10 July 2025
Unprompted review
Rated 2 out of 5 stars

Wouldn't recommend the hats

Hat quality isn't there, designs are awesome but finished product is covered in creases so doesn't sit right - on reflection should of told this by the fact there aren't any hats being worn as examples on the product listing. Took 5 working days to ship which feels really slow nowadays.

17 June 2025
Rated 5 out of 5 stars

Awesome cool quality tees

I have ordered twice from Hive Dive and both times very happy. I ordered 4 men's small cut off tees (even though I am female) as I love a looser baggy tee and am more of tomboy with tattoos. The designs are awesome and cool tattoo like alternative designs perfect for metallers like me and really comfy and quality . Washes brilliantly. Delivery nice and quick and reliable through Royal Mail so no worries there. Big thumbs up to Hive Dive 👍😊

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Nearly a month and still no delivery

It's been nearly a month and I've still not received the item I ordered. The last update on USPS tracking is that it "in transit." Unacceptable.

Edit to add: Fair response. When I reached out to customer service, Jaime was quick to provide the tracking number as well.

9 June 2025
High Dive Apparel logo

Reply from High Dive Apparel

Hey mate
my apologies, i feel like this is more of a USPS review than us though
we are trying to leave them and have signed contracts with a new courier this week. It did get scanned yesterday so should be with you within the next 2 days
hope thats ok
thanks
jamie

Rated 5 out of 5 stars

Good quality clothes

Good quality clothes, awesome designs. Once you unlock some reward tiers you get better discounts and the clothes isn't as pricey.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Returning customer keep coming back again and again to purchase items for myself and my husband. Always had fab customer service and everything we have bought has always been amazing quality!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Tshirt subscription

I got a subscription for my Husbands birthday, the tshirts were a huge hit. The quality and fit are really good and the variety is awesome. Delivery and account set up was easy. The team got back to my emails very quickly, which was reasuring.
No stress!
Thank you

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Return customer

Return customer! Have bought several times and haven't been disappointed. Wear well and wash well. Original and good quality.Many thanks again!

28 June 2025
Unprompted review
Rated 4 out of 5 stars

Great find

Cropped T-shirt and normal T-shirt. Both fit as advertised. Love the prints and the colours. Have both washed well.

5 June 2025
Unprompted review

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