Broken Society Reviews 456

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the soft, thick materials and vibrant, well-made prints that hold up well after washing. Many consumers appreciate the unique and creative designs, finding them stylish and comfortable. The ordering process is frequently described as easy, and the delivery service is often highlighted for being fast, efficient, and well-packaged. People also commend the exceptional customer service, especially regarding exchanges and prompt responses. However, some customers also noted issues with sizing, finding that items could be smaller than expected or that the unisex fit was unusual for women, leading to a less ideal silhouette. A few people mentioned that the length of some tops seemed shorter than anticipated, making them less wearable.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the fantastic quality of t-shirts, often... See more

Order

Users describe positive interactions with order. Many customers praise the quality of items received, with... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the swift and prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising the outstanding and excellent customer... See more

Based on these reviews

Rated 5 out of 5 stars

I love your clothing, as a larger girl it's true to size and fits lovely, giving me a little bit of confidence I don't usually have. I have purchased a few shirts now for both myself and family, all o... See more

Rated 5 out of 5 stars

My tee and sweatshirt arrived yesterday and they are amazing! Quality is excellent and thick, with the printing crisp! Due to many, MANY years of being gaslit by clothing brands, the sweat... See more

Rated 5 out of 5 stars

Sizing help for customers I'm 5'0" and bought a size medium for a loose fit, it's perfect. Good oversize fit and covers my bum I'm leggings ☺️... Great quality t shirt, not too thick, easy to pack fo... See more

Rated 5 out of 5 stars

I don't normally write reviews but Broken Society gave me excellent service and an excellent product in every aspect, material, design, fit etc. I have purchased several items from them and my words... See more


4.9

Excellent

TrustScore 5 out of 5

456 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is my 3rd order from Broken…

This is my 3rd order from Broken Society and as before the quality of the t-shirt is fantastic
This is my 3rd order from Broken Society and as before the quality of the t-shirt is fantastic, very soft and thick material. The fit is fantastic and true to size. I was informed all the way through the process from ordering to delivery. I highly recommend to anybody who ask about what I am wearing!!"

20 March 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

Great service and swift shipping! Unfortunately I found the quality and fit to be unsatisfactory. The sweatshirt I ordered felt stiff, even though it’s supposed to be super-soft cotton, not at all stretchy, and not of the same quality as other sweatshirts in the same price range. I found the unisex fit to be strange on a woman as it was narrow with very long sleeves. I ordered a size 2XL as I wanted it oversized, and it was for sure more than long enough, but the sleeves were also very narrow with too much fabric on the upper sleeve, creating a body-builder silhouette. (And returning the item from Norway is no option as the shipping costs half of what I paid for the sweatshirt.)

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Order returns

I had to return an order. I found the returns details in the website & emailed Broken Society. Slavena replied very promptly with clear instructions. I needed to email again to change my replacement, nothing was too much trouble, & again I had a prompt reply from Slavena. Excellent customer service.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I come across one of your designs that is very similar to a tattoo that my husband has that’s rather sentimental, I ordered him a tshirt having never heard of this company before I wasn’t too sure but it arrived and I am delighted with the quality and will definitely order again in the future! True to size, Great service!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

High level customer service :)

I have rarely experienced such a caring attitude like at Broken Society. Long story short: I had an issue with the Hungarian Post regarding the custom fees. I just wanted to share this info with one of the BS's contact, who really wanted to help me, even though it was not their responsibility. They offered me a refund which, of course, I did not accept, but the way Broken Society cared about my case was unbelieveable and heart-warming! So thank you very much for being so kind! 🥰

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great quality, fantastic customer service

Great quality, very comfortable and amazing individual designs. Also, absolutely fantastic customer service.

I see a few bad reviews here with regards to shipping and customer service, which I can't understand based on my experience. Shipping was straight froward, it took a few days AS STATED! When I received my item, it wasnt as expected - a fault of my own, the print was on the front, not the back! So I contacted customer service for an exchange, where they happily obliged and set out a number of options for me. It doesn't get better than that! I actually kept the T as it looked fantastic when I tried it on! I also have to reiterate the quality of the T shirts. I am a bit of a quality snob, and these T's are beautify made.

I can only think the bad reviews are from people with too much time on their hands!!!!

Much love.

10 February 2026
Unprompted review
Rated 2 out of 5 stars

I wanted to love it but...

The design is beautiful and the quality isn't bad at all other then it is a little on the thinn side. My biggest issue is the tops length seems short I purchased my size and it fits everywhere however it's almost 3inches shorter then other tops I own. Maybe I just have a longer torso. But I know have 3 beautiful tops that are mostly unwearable. But on the other hand I'm over the moon with the hat. Design is a 10 out of 10, but when it comes to the size that's where it lost me. But I do recommend as long as you are average/under avarage in height.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Have been fortunate to have bought MANY…

Have been fortunate to have bought MANY of the awesome tees from these guys and they never disappoint.
The quality and fit of the shirts is just perfect and the designs are pretty sick too.
Will deffo be back for more, keep the mad ideas coming guys 👌👌👌👌

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Awsome custermer service if all online…

Awsome custermer service if all online shopping was this simple and rewarding , spending hard erned cash however much shpuld be treated with respect and these guys have nailed it , shoping is about the exsperance just as much the ituem , im autistic and dyslexic so leving revews just isnt my bag but these guys are a plesure to shop with so if you think its a bit pricey your defanly paying for amfqntastic shoping exsperance , nothing is to much. so in my opinoin ill keep giving them the hype they desive

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I have seen this company on social…

I have seen this company on social media many times and I was always skeptical about buying but I fell in love with their designs and decided to give it a go.
I bought 2 t shirts, both of which are great value for money, very well made, comfortable fit and amazing designs and soft fabrics. Delivery was quick and I was kept informed from purchase to shipping to delivery. I had no issues at all.
I will be buying more from them. If you're like me and are second guessing yourself, you will be pleased with your purchase and service.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Just perfect

Just perfect
This was my second purchase, definitely not my last. Beautiful quality hoodie, bright print, fabulous service and fast delivery..

21 January 2026
Unprompted review
Rated 5 out of 5 stars

simply excellent in all areas

simply excellent in all areas, quality of goods, service, website etc, Perhaps most important they amuse me with their products and advertising matching my sense of humour. i will be purchasing more item from them

17 January 2026
Unprompted review
Rated 5 out of 5 stars

saw someone wearing one of these…

saw someone wearing one of these hoodies locally and just fell in love with the design. took a chance and ordered a tee. great design, sharp print, soft fabric. already waiting on a second delivery!!!

16 January 2026
Unprompted review

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