Will it first i want to cancel my subscription but after trying to used it i discovred that i actually manahe to do well with it. The platform is great but still need to imprve to attract more people... See more
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Review summary
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I signed up to Higgsfield many moons ago when they were more of a gimmick platform. Yes, the subscription is expensive! Yes, the credits burn like the fires of hell in front of your eyes! And, Yes, th... See more
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YouTube channel has great Tutorials. The video generation side is solid and high quality. Character sheets lock identity great if you set it up correct. This platform only lacks image background kno... See more
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I really love the idea of making all the best ai video and photo making. But sometimes using this app looks like the dream of psycho or Chinese street with all its advs windows…id love to see it more... See more
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4.0
Great
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I think this is truly the better Ai…
I think this is truly the better Ai platforms I have ever worked on !
29 July 2026
Reply from Higgsfield AI
Hey there, and thank you for the wonderful review 💚
Hearing that this is one of the better AI platforms you have ever worked on means the world to us. We put so much heart into the experience, so knowing it stands out for you is the best feedback we could ask for. We will keep raising the bar, and we cannot wait to see what you create.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
I am rating you one star because you…
I am rating you one star because you use link as payment gateway they sent loud 3 sms at 4 am
28 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for letting us know about this. Three text messages arriving at four in the morning is not a pleasant way to be woken up, and we can see why that left a poor impression.
Messages of that kind come from the payment provider that handles checkout rather than from us, as we do not send SMS notifications. Notification preferences are managed within your account on the provider's side, and they can be switched off there. We have passed your feedback along to our team as well.
If anything on the payment or subscription side needs a closer look, please reach out to us at support@higgsfield.ai with the subject line 3107REVIEW09, along with the email address linked to your Higgsfield account.
Thank you for taking the time to share this.
Higgsfield Support Team
Amazing Adventure through AI
I love Higgsfield lol… it helps me create my own content with their amazing technology.
They are making my videography and editing dreams come true, not only more fun, but opens up all of the possibilities in my mind.
10 stars out of 5 is my rating.
28 July 2026
Reply from Higgsfield AI
Hello, and thank you for such a joyful review 💚
Ten stars out of five might be our favorite rating yet, and it truly made us smile. We are so happy Higgsfield is helping you create your own content and bring your videography and editing dreams to life, opening up all those possibilities in your mind. That sense of fun and freedom is exactly what we hope every creator feels, and we cannot wait to see where your adventure takes you next.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are so glad Higgsfield is serving your storytelling by bringing everything into one place. Giving creative storytellers a home where all the tools live together is exactly what we set out to do, and knowing it works for you means a great deal. We look forward to being part of the stories you tell.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
unlimited possibilities
Higgsfield AI gives me the freedom to bring almost any creative idea to life. I can create beautiful images and videos, experiment with different styles, and turn my plans into real projects. The possibilities feel truly endless! Time flies whenever I use the platform because the creative process is so engaging. I am genuinely amazed by the quality of the results and the range of powerful tools available.
28 July 2026
Reply from Higgsfield AI
Hello, and thank you for such a wonderful review 💚
There is nothing better than hearing that Higgsfield gives you the freedom to bring almost any idea to life, and that the creative process is so engaging the time just flies. Watching your plans turn into real projects, experimenting with styles, and feeling those endless possibilities is exactly what we hope every creator experiences. We are so happy the quality and the range of tools are living up to your imagination, and we cannot wait to see what you dream up next.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Customer support always answers my…
Customer support always answers my questions in a timely manner.
28 July 2026
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are so glad our support team is always there with timely answers to your questions. Being reliable and quick when you reach out is exactly what we aim for, so it is wonderful to know that has been your experience. We will pass your kind words along to the team, and we are here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
This people are real scammers
This people are real scammers. Charged me and when I could not use the service, the completely ignored my emails. Do not recommend at all!
8 June 2026
Unprompted review
Reply from Higgsfield AI
Hi there, we're sorry to hear things haven't gone smoothly, and we'd really like to change that for you. Being charged and then unable to use the service isn't the experience we want anyone to have, and we want to make sure your messages to us don't go unanswered.
Let's get this looked at properly. Drop us a line at support@higgsfield.ai with the subject line 2807REVIEW06 and the email tied to your account, and our team will dig into both the charge and what stopped the service from working for you, and get it sorted. We're here and ready to help.
Higgsfield Support Team
Reply from Higgsfield AI
Hello, thank you for reaching out. It looks like your message about your subscription may have been cut short, and we'd genuinely like to help with whatever you had in mind.
Feel free to reach out to us anytime at support@higgsfield.ai with the details, and our team will be glad to assist. Thank you, and we look forward to hearing from you.
Higgsfield Support Team
They have a great marketing budget to…
They have a great marketing budget to give to influencers and advertise that its easy to use and gives great outpuut. the UGC output is aiish and the model wastes so much of your credits over and over again. its definitely NOT good for UGC
28 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for sharing this, and we'd genuinely like to help you get better results for your UGC work.
For UGC specifically, it's worth exploring our UGC Factory and Marketing Studio, which are built with that kind of content in mind, and with the wide range of models available on the platform, there's a lot of room to find the right fit for the style you're after. As with any generation, the output depends a good deal on the inputs, the way the prompt is structured and the model chosen, so fine-tuning those can make a real difference and also cut down on the credits spent retrying.
We'd be glad to walk you through the best setup for your goals. Please reach out to us at support@higgsfield.ai with the subject line 2807REVIEW03, along with the email linked to your account, and our team will be happy to help. Thank you, and we look forward to hearing from you.
Higgsfield Support Team
I would say all in one platform
I would say all in one platform. Everything is fine except i face some lags when i use supercomputer. Customer service is on top, responded within hours. Mason helped me a lot for resolving my issue. :)
22 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the kind review 💚
We love that the all in one experience is working well for you. On the lags you noticed with the Super Computer, we are always fine tuning performance, so if it comes up again please do let us know and our team will be glad to look into it. We are also so happy Mason was able to help resolve your issue and that our support responded quickly. We will pass your thanks along to him, as it truly means a lot to the team.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
There is a lot of good stuff
There is a lot of good stuff, but I have been waiting for a response from support for several days now and have not received anything.
20 July 2026
Reply from Higgsfield AI
Hello, thank you for the kind words, we're really glad there's been a lot for you to enjoy on the platform.
We're sorry for the wait on your support request, and we'd like to reassure you that our team has replied to you. It's possible the response landed in your spam or promotions folder, so it may be worth a quick check there. If you still don't see it, we'll gladly make sure it reaches you.
Please feel free to reach out to us at support@higgsfield.ai with the subject line 2807REVIEW07, along with the email linked to your account, and we'll follow up with you right away. Thank you, and we look forward to helping you.
Higgsfield Support Team
customer service was great but website…
customer service was great but website and offers are so overwhelming
28 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, and thank you for the review 💚
We are so glad our customer service made a good impression on you. We also hear you that the website and offers can feel like a lot to take in, and we have shared that with our team as we keep working to make things clearer. In the meantime, our support team is always happy to help you navigate the options and find what fits you best, and our academy is a great place to get comfortable with everything step by step.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Charged Full Price Instead of Discount
Hi, I subscribed to the Starter plan, which was advertised at $19/month. The checkout page also said I would receive a $5 discount if I paid through my bank account. I selected the bank payment option, connected my Bank of America account, and completed the payment. However, I was charged the full $19 and didn't receive the $5 discount. Could you please check why the discount wasn't applied? Thank you.
27 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for flagging this so clearly, and we'd genuinely like to look into why the $5 discount wasn't applied to your Starter plan payment. That's something we can check directly on our side and put right for you.
Please reach out to us at support@higgsfield.ai with the subject line 2807REVIEW02, along with the email linked to your account, and our team will review the payment and sort it out with you. Thank you, and we look forward to helping you.
Higgsfield Support Team
Reply from Higgsfield AI
Hello, and thank you for the wonderful words 💚
Being the best Canvas you have come across is high praise, and it means so much to us. We wanted it to feel like an open space where ideas can grow without limits, so hearing it click for you that way is the best kind of feedback. Have fun with it, and know there is always more to discover.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, and thank you for the kind review 💚
We are glad you had a good experience with our service. Taking care of you well is what we aim for, and it is great to know it came through. We are always here whenever you need us.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
They steal your data
They steal your data! Look up all of the recent feedback on their terms of service!
27 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for raising this, and we take data privacy very seriously. We want to be clear that we do not misuse your personal data, and protecting it is something we care deeply about.
We've updated our Terms of Use and Privacy Policy to keep pace with how Higgsfield has grown, and you're welcome to read the full documents here: Terms of Use and Privacy Policy.
If you have any specific concerns about your account or your data, we'd genuinely like to address them directly. Please reach out to us at support@higgsfield.ai with the subject line 2807REVIEW01, and our team will be glad to help. Thank you, and we look forward to hearing from you.
Higgsfield Support Team
Emailing to get customer service
Emailing to get customer service. Same answers on email because people not really reading or AI not understanding. Disenchanted. Canceled and am going to a different service. It's a hub, and I only needed a few tools so not really worth it for the frustration. Changing a password was a nightmare and time consuming.
27 April 2026
Reply from Higgsfield AI
Hello, we appreciate you sharing this with us, and we're sorry the experience didn't live up to what you were looking for, especially around the support replies and the hassle of changing your password.
On the password, it can actually be reset fairly quickly: sign out of your account, then on the login screen choose Reset Password and follow the steps to set a new one. If it doesn't go through smoothly, that's something we can sort with you directly.
If anything is still unresolved, we'd genuinely welcome the chance to help properly this time. Please reach out to us at support@higgsfield.ai with the subject line 2807REVIEW04, along with the email linked to your account, and our team will take a real look with you. Either way, we appreciate your honesty, and we wish you all the best.
Higgsfield Support Team
Lost 900 credits with zero warning
Lost 900 credits with zero warning
I subscribed on the 27th of June at 1:12pm. Logged in on the 27th of July and my 900 unused credits had already been wiped. At 1:12pm. Because apparently the cycle ends at the exact minute you first paid a month ago, which I had no way of knowing because it says that absolutely nowhere in the app.
No email. No countdown. No expiry date anywhere in the dashboard. I still had the whole day left as far as I knew and then they were just gone.
And I get popups from this app constantly. Upgrade offers, limited time discounts, new model announcements, every time I open it. So the notifications clearly work fine. They just don't seem to work for telling me the credits I actually paid for are about to be deleted.
Then you look at the rest of it. Credits don't roll over. Top ups you paid extra for die in 90 days anyway. You use one single credit and your refund window is gone. The prices change constantly so you never really know what you're paying for. It all leans the same direction and it's never in your favour.
Two stars because the models good, but if you sign up, spend everything before your renewal date, because nobody is going to remind you.
27 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for taking the time to share this in such detail, we genuinely appreciate it, and we're glad to hear the models have worked well for you.
To explain how the credits work: subscription credits do not roll over and expire at the end of each credit cycle. For monthly plans, credits refresh on the same date each month based on your original purchase date, and for annual plans they refresh every 30 days from the subscription start date. New credits are added automatically at the start of each new cycle while your subscription is active. In other words, unused subscription credits don't carry into the next cycle, and a fresh allocation is applied when your subscription renews.
You can always see your current balance under Profile → Manage Account → Subscription → Credits, with the details available on hover. We've also taken your feedback about clearer expiry reminders on board, as that's genuinely useful input for us.
On refunds, these are handled in line with Section 9.3 of our Terms of Use. If you'd like us to take a direct look at your account and go through any of this with you, please reach out to us at support@higgsfield.ai with the subject line 2807REVIEW05, along with the email linked to your account. Thank you again for sharing your thoughts with us.
Higgsfield Support Team
dog sh app can't try free trial
27 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for reaching out, and we'd genuinely like to help clear this up for you.
The free trial was part of a limited-time promotional campaign, and it isn't currently available on our pricing at the moment. We'd recommend keeping an eye on our social media channels, as that's where we share new offers and campaigns as they go live, so you'll be among the first to know when something like it returns.
If you'd like us to take a look at your account or help you find the best option for what you're after, please reach out to us at support@higgsfield.ai with the subject line 2707REVIEW06, along with the email linked to your account, and our team will be glad to help. Thank you, and we look forward to hearing from you.
Higgsfield Support Team
I think the dashboard has to be…
I think the dashboard has to be re-thought, cause it's all a bt confusing for the average joe who's starting out. I personally don't have those issues cause I'm experienced. But I think with all that's going on on the page. People will become easily overwelmed and give up
9 July 2026
Reply from Higgsfield AI
Hello, thank you so much for such thoughtful feedback, we genuinely value it, and it's especially kind of you to be thinking about newcomers even though you're comfortable navigating things yourself.
You make an interesting point about how much there is on the page for someone just starting out. To help with exactly that, we've recently launched Higgsfield Academy, a learning hub with hands-on courses and guides designed to ease newer users in, and our Discord community is a great place to pick things up from other creators too. We've also passed your feedback on the dashboard along to our product team, as input like yours really does help shape how we make the experience more approachable.
If you'd ever like a hand with anything, we're always happy to help through Discord or at support@higgsfield.ai. Thank you for creating with us, and happy generating.
Higgsfield Support Team
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