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Review summary

Created with AI, based on recent reviews

Looking at 1,983 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform smooth, easy to navigate, and generally free of issues. Many appreciate the consistent format and the ability to easily track bids and items of interest. People also praise the staff for being helpful and prompt, making the pickup process efficient. However, some customers were not happy with certain aspects of the product and website. They reported difficulties in finding specific items due to search inconsistencies and occasional lag during live bidding. There were also concerns about hidden fees, misleading product descriptions, and issues with items being damaged or not as described upon receipt.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and descriptions. Many reviewers... See more

User experience

Consumers generally find the user experience to be positive, highlighting the easy registration and bidding... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its ease of use, simple... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices to be good and were able to... See more

Staff

People report positive experiences with staff. Customers frequently praise the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bidding process was very good - smooth, no issues or errors. Trying to obtain a list of items by Category is a challenge. Two reasons: 1. the system doesn't "hold" the Location I select. It goes b... See more

Rated 4 out of 5 stars

Overall auction went pretty good , was surprised there were no previews , then to start five items at the same time followed by five more items a minute later auction got real busy real fast and got l... See more

Rated 4 out of 5 stars

I like bidding sitting in my recliner kicked back. The only problem I had was that the items I was interested in and was bidding on were close together, and I had trouble keeping up with all the item... See more

Rated 4 out of 5 stars

The bidding was fine. A tip for anyone bidding - don't forget that whatever you are bidding on you add the dollar charge, sellers fee and taxes. That $20 item may now be $27.76. If you are comparing... See more


Company details

  1. Art & Antiques
  2. Auto Auction
  3. Coin Dealer
  4. Collectibles Store
  5. Jewelry Store
  6. Watch Store

Written by the company

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

The bidding process was fairly easy

The bidding process was fairly easy, bit would be nice if When it is in the final closing minutes of the auction it put the items that you have bid on or that are in your watch list at the top instead of having to scroll through everything to find them. Also the clock resetting in the last 5 minutes of bidding every time someone made a bid just seems really dodgy.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

I like the Hibid platform in general

I like the Hibid platform in general, but Hibid needs to hold auctioneers accountable. Some of the Auction companies like Southern Tier Antiques got upset due to inquiring about the item I won and when would it ship and responded with an emails stating ill never receive the item. I have the email as a paper trail &record!!!!!!!!!!!!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

END TOO LATE

ONLY PROBLEM I HAD WAS AFTER A WEEK OF WATCHING AND BIDDING THE FINAL HOURS TOOK SO LONG TO END I FELL ASLEEP

A GOOD ENDING TIME WOULD BE 8:00 PM

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Great deals for me, but not so great for those running the auction!

Some of the HiBid auction sites post over 8000 items in a single auction. If I choose to look at every lot, it can take me up to 5 hours of just looking.
These auctions are screwing themselves, because a lot of people don’t look past the first 2000 lots. Lately, I’ve been able to win new / expensive items for less than 10% of their retail price, that show up for bidding, 4 or 5 (or 7) hours into the auction.
I grant that these auctions give me great deals, but sometimes, I feel a bit guilty for winning items with ridiculously low winning bids!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

First time here and I was a little…

First time here and I was a little nervous at first but the experience was great and picking the items up were seamless! I thought this was too good to be true but it is awesome and real! Thank you high bid and auctioneers and liquidators!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

HiBid has always been an easy process…

HiBid has always been an easy process to become acquainted with and utilize. I have purchased several items off HiBid and have never had an issue. My only negative remark would be sellers actually utilizing the Shipping/No Shipping icon. Three auctions I found with items I was following had the shipping icon set as "Shipping Available" but if you read down in the auction details it would mention those items would not be shipped. I would hate to be caught bidding on an item that had shipping available and win the auction only to find out that the item would not be shipped. Otherwise it has been an outstanding source and auction site.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything went great

Everything went great with my bidding experience it was easy to register easy to set up payment information and easy to place and keep track of my bidding and the items that I had bid on.

5 April 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

Some of the items that I won were not 100% functional but fair enough as it is a "AS IS" basis. However I failed to check all items nor did I count the number of items that I won. What I did not receive and not included in the box was a Lot #127, CLEARinse Nasal Aspirator for $6. Thank you

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy process!

Easy to use the site while bidding/ watching. It would have been very helpful to have more pictures of some of the boxes that contained multiple items.
Gentlemen who was running the auction, Pete, was very helpful, polite, and overall great.

4 April 2026
Unprompted review

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