Real Review!!! HFS very quick to connect with you, after the loan processor connected with me required info paystubs, dl, etc. NO ISSUES. there is a 24-72 hour wait before you hear anything. in 11 day... See more
Company replied
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With HFS, you can rest assured you will be provided with industry-leading loan terms and the best customer service experience possible. Loans powered by HFS Financial are personal loans, which means no equity = no problem. The loan options are based on your income and creditworthiness. Unlike most home improvement loans, you as the consumer get the money funded directly to you upfront. HFS Financial loan programs do not fund to the contractor, which empowers YOU, the consumer, and makes life easier for the contractor when it comes to getting paid. HFS Financial prides itself on being one of the only options that ensures the full funds are disbursed directly to the consumer so that YOU control the money and not the contractor. Why let the lender fund the contractor directly and you have no say? That’s crazy! It’s your money and we believe you should be in control. Whatever your home improvement project is, inside or out, HFS Financial offers consumers access to the best personal loan options available based on our suite of custom-developed loan programs with industry-leading loan terms and low fixed rates. Once approved, loans can typically fund very quickly with little to no documentation required from the consumer. When you complete our fast and easy inquiry, the information you provide HFS Financial is securely transmitted to our in-house team of highly specialized financial loan consultants. In less time than any other home improvement loan process, we’ll have you connected with the project financing you need. We are your one-stop shop for any kind of home improvement loan: swimming pools, metal roofs, hardwood flooring, kitchen and bath remodels, basement finishing, outdoor kitchens, and so much more.
Written by the company

100 Owings Court #13, 21136, Reisterstown, United States

Asks customers to review
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Replied to 89% of negative reviews
Typically replies within 1 week
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Fast,easy and the application was user friendly. Customer service support was great.
Great experience start to finish. Easy process and access to a real person made this one of the best loan applications I have used!
Besides taking tap weeks to get an approval, all is well.
No hassle, easy and fast application process! Money was in my account faster than I ever expected! My home improvement project is off to a great start! Thank you!

Reply from HFS Financial
It was a simple application, quick,and easy. The amount of time it took from start to funding was very quick.
From the start to finish very easy and stress free. The online Application easy and then a quick response. The communication through each step awesome.
Great response time at all steps even when underwriting was taking longer than usual. Super clear information every step of the way from everyone as well.
From the beginning to the end of the process was exactly what was expected. The terms stated, to the process of paperwork. The communication was great and timely. I did not have anything unexpected happen during the process. I do believe that it is straight forward and with that said, you need to have all paperwork ready as a loan would typically need. If you are applying for a loan backed by a project for the house do note that it should be expected that a lien document will be used to back the loan, this is nothing new, but I read online that people were caught off guard with this process and left a bad review. I would not hesitate to use the company to apply for a loan.
Fast and easy application over the phone and quick response too... received the money in my bank within 3 days of acceptance... I'm very pleased with your service
It was a pleasure to do business with HFS Financial. The only thing that prevents me from posting 5 stars is something really out of their control. Memorial Day fell in the middle of the approval process and it seemed that I needed to bump the staff to get the process going again. Other than that it was a seamless process. Thank you for the professionalism and courtesy of the entire staff.
Everything was pretty simple to get done. Trish and Vicky made Everything easy and explained anything I needed. Would have gave 5 stars but the one complaint i have is the loans are not unsecured as HFS advertised. The lenders file a UCC-1 fixture filing on the property.
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