Mistr is offering a great service for free but there are communication issues. I had a bad kidney test result and they informed me in an email that went to my spam folder, and they proceeded to send a... See more
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MISTR is a telemedicine platform offering easy, discreet online access to pre-exposure prophylaxis (PrEP) and long- term HIV care in all 50 states, D.C. and Puerto Rico. Gay owned and operated, MISTR has brought together a network of the best doctors, pharmacists, and problem solvers to make PrEP and HIV care available to all who need it – 100% free. No doctor’s office, no paperwork and free delivery.
Contact info
1521 Alton Road St, 463, 33139, Miami Beach, United States
- 7479996249
- support@mistr.com
- heymistr.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically takes over 1 month to reply
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Convenient
Convenient, timely, reliable, efficient, and accurate. I like that my complicated health questions could be answered. Thank you.
An amazing service that delivers vital…
An amazing service that delivers vital healthcare right to your door. You perform initial and periodic medical testing right at home. Meds delivered to your door. Insurance handles efficiently. And best of all it’s all for free with no out of pocket expense
The best
I have no problem whatsoever. My prep and doxycycline is on time. when i have issues they resolve right away. And its been years now i have no problem. Thank you for taking care of me.
The best around
Great company and great communication I have had the smoothest time since finding this company. The self home test kits are easy to use and the prescriptions are timely and the customer service has been wonderful. Definitely the best around
Like everyone else is saying the first…
Like everyone else is saying the first prescription is great and easy to get but after that nothing but poor communication, taking months to send scripts and they have a claim out with my insurance company blocking me from getting it from anyone else smh
Dr. Patrick Kenney is the most irresponsible doctor
Poor communication.
Dr. Patrick Kenney is the most irresponsible doctor I have ever met in my entire life. The quickest he replies to your messages is in two months. You can never expect to get a timely response. They forgot to prescribe medication, leaving you without it. The customer service is just as bad—no one responds, the phone number is unavailable, and the online chat is also inaccessible.
MISTR is a great program
MISTR is a great program. They keep track of my meds and when they are ready for refills. They are more efficient than my regular doctor. They make sure my monitoring is up to date as well
A great service for an affordable price!
I am very grateful to Mistr for their dedication to providing excellent service to all of their patients. I always get my prescription refills on time, and the doctor I speak with is always kind, courteous and non-judgemental. This is an all-around great service and I'm very satisfied with every aspect of it.
poor service
Excellent service, drastically needed for healthcare in this country, which is sadly lacking, I rely on them, and I hope they are able to continue in the future in a greater capacity even. They are very reliable and follow up is excellent.
update: Dec 2025 - customer service is failing. wont accept my insurance which changed , didnt try to work with my new one which forced me to change services to another co. which did and was immediately sucessful! their system is increasingly unstable, and their testing does not meet the standard of care recommended by many professional orgs. they let me down !
They are great!
I highly recommend them. They have been getting me my meds for about a year now, and I have never had a problem. Thank you for all your help!
Great company
Great company, always get my meds on time , no hassle, quick service, friendly staff and knowledgeable. I highly recommend them to anyone looking for a on line medical group
I love this company
I love this company. They always make sure my meds are are to me before I have a chance to run out. The screening and process to get approved is simple and works great for me being as busy as I am always on the go.
I feel very fortunate to be able to…
I feel very fortunate to be able to receive the testing and medication free of cost. Mistr makes the process easy for me and I am forever greatful!
Great service so far
Great service so far. Been just over a few months. Packages received quickly and discreetly. Kept informed about prescription delivery.
Mister helped me acquire my medication…
Mister helped me acquire my medication for 0 out of pocket. I will be receiving my 2nd moth in less than 3 days.
great but communication is poor and…
great but communication is poor and returned labs just sit delaying service.
I recently lost my insurance when my…
I recently lost my insurance when my divorce was finalized. They walked my through step.by step getting the medication. Mine was a little difficult because inhave a decently high income, but we abl2 to get rne meds approved
Great product and service 😊👍🙏
Thanks for great service and professional support and products
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