Hex Collections Reviews 184

Liar liar pants on fire. emailed and in late Dec said that it was couriers issue. Emailed them subsequently and the email is not in use nor is the website active anymore. money gone forever.

Ordered and paid for two unicorn mugs in November, to give away as Christmas presents. They never showed up, wish I had read the reviews before I ordered.

Ordered a Christmas present in November, never received. Usual non reply emails and now the website has gone.

Started a credit Card chargeback.

Same with everyone I order a map and never received. Very bad company don’t buy anything on it until we receive the merchandise

I bought one map in october 2017. I never recived my map today is 20/02/2018.
Nobody care about that

Same as everyone else. Scam. Ordered in November and contacted them 4 times about where the package is/refund. And now the webside is down.

Paid and followed up several times. Got nothing. The bad part about this is that Instagram are allowing fraudulent companies to advertise on its site. How many people are getting scammed on what is considered a secure social media source. In my opinion Instagram should refund me!!!

On 31/12/2017 they reply this massage after that they are diapers
( Thank you for your patience.

After reviewing the status of your order on our database, I can assure you that your order has been processed and is currently in transit.

I assure you that you will receive your parcel shortly.

We will make it a high priority to our courier service to make sure it is with you very quick after it passes customs.

If you are yet to receive your parcel by then, notify us immediately. If you have any more questions or queries, please don’t hesitate to email us.

---
Thank You,

Andrea / Customer Service Assistant)

Order made and paid, never received. This is a scam company. Don't order here!

I was scammed by this company, ordered $40 map for my daughter for Christmas on 12/18/2017. Contacted them 1/12/2018 after having not received and was assured delivery was imminent coming from overseas. Following up to day I discovered these reviews, and find their domain unreachable, a total scam. A lesson for me, and a lesson for my daughter.
Dan - USA

Can only confirm what the others say. Ordered, paid and never received. Any way to stop them?

Purchased this before Christmas for myself & my husband and it’s still not arrived!

Same as all the other reviews - total scam. Ordered in early December and received nothing. My complaints were met with excuses, and today I saw their website is down.

Ordered in December and paid and it has never arrived!! It’s now Feb and After numerous emails they kept promising and it is still not here - today when I emailed and the email bounced - pack of thieves!!!!

It sickens me to even have to give 1 star to this disgraceful, thieving company!!!

I ordered something in November as a Xmas present, and now in February it has still not arrived after numerous emails backwards and forwards asking for a refund, to now see their website is no longer and the email address I was contacting has been disabled also!!

SCAM!! Didn’t arrive!! Was supôs-se to be my dad’s xmas gift!! Unbeliaveable!!!

As all other reviews have said this is a SCAM company guilty of outright theft!!! Do not use. I will be approaching my credit card company to see if I can get refunded.

SCAM, same for me- nothing arrived!