Perfect service. Easy to read website. Great prices. Very fast delivery. Eco friendly packaging. Well done.
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See what reviewers are saying
I bought a 6dB McGill antenna. I'm quite satisfied with its performance. The construction is good, and I noticed a difference compared to the generic antenna I had. It's just a shame that the HNT n... See more
Hello, I will write about my experience in English, as I can’t speak Dutch. All in all, it was a good experience with the order and shipping process. Fast delivery. Even though there... See more
This is my second order from HEXASPOT. The products were delivered as ordered, without any problems. My only complaint is that shipping from the store takes 2-3 days and tracking is not very accurate,... See more
Company details
Written by the company
Hexaspot helps with providing LoRaWAN IoT solutions to consumers and businesses using the Helium network.
Contact info
De Lange Ring 7 B, 1761 AS, Anna Paulowna, Netherlands
- +31852006150
- support@hexaspot.com
- hexaspot.com
4.6
Excellent
96 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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I am very satisfied
I am very satisfied, the promptness according to the possibility, cooperative!
18 March 2024
Good supplier
Fast shipping and good packaging. The 6dbi Mcgill antenna really improved the earnings.
Happy with the purchase and I highly recommend HexaSpot.
Thanks
11 June 2023
Aftersales support at Hexaspot? No!
I want to start by saying that this is my only and one negative review I have left for online store ever.
My story starts like this: less than a year ago, I bought this (overpriced) item Heavy Duty Antenna Suction Mount – Hexaspot, because I trusted the store (recommended by other members on discord). How wrong I was…
Shortly before December the suction cups became problematic and could not hold even the weight of the metallic mount, which accompanied the product. Admitting my mistake that I didn’t have backup mechanism, but just the cable through window, the suction cup failed and flipped over as a result to break my expensive and favorite 8dBi RAK wireless antenna.
I must highlight that due to the cable-through-window, the suction mount did not fall and there is not a single mark on it, and it was “just” the fiber glass antenna that hit the wall and broke.
I contacted the support for the issue. Then “Tobias” started putting all the blame on me that I violated the warranty rules by placing another antenna from the recommended ones, and that I broke the suction cups during the fall, which has never happened!
Then, he recommended me to replace the suction cups at my own cost and “unfortunately no refund can be given”.
I have shopped hundreds of products from online stores throughout internet, Amazon, and other cheap Chinese stores, and it is the first time that “in warranty period” a seller behaves like this for such an expensive product!I don’t know if the store has financial issues and tries to void responsibility for everything, but the respect to the customer is something that shows professionalism. I have myself a business, I know that some situations are hard, but I am shocked of how irresponsible answers I got on this matter from Hexaspot.
To sum up, if a suction cup you sell via your store becomes problematic within the warranty period, this part at least, should be refunded or replaced by a new one.
12 February 2023
Unprompted review
No delivery yet....
23 January 2023
Reply from Hexaspot
Hi Barry. Thanks for your feedback. We're surprised to hear this and are very sorry for the delay with your shipment! If you haven't already, please contact our support mentioning your order number so we can investigate the matter. Thanks!
Absolutely perfect as every timetely perfect as every time
Absolutely perfect as every time
7 October 2022
Fast Delivery
25 July 2022
Good Quality Equipment and very fast…
Good Quality Equipment and very fast delivery. Also I have received a free pen with every order and that is what's really important
19 July 2022
This is how a webshop should be
Great webshop. Good price-quality, fast and good shipping, great customer support and advice.
22 June 2022
Unprompted review
Great products with excellent customer…
Great products with excellent customer support
21 June 2022
Unprompted review
Friendly support and wide range of…
Friendly support and wide range of products. I have ordered several items from Hexaspot and received them on time.
21 June 2022
Unprompted review
Fast shipping and great support
20 May 2022
Unprompted review
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