Hermosahair Reviews 1,257

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 527 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that the hair is soft, natural-looking, and true to description, often exceeding expectations. Many people appreciate the fast delivery service, with orders frequently arriving quickly and sometimes even earlier than expected. The customer service is also highly regarded for being responsive, helpful, and providing constant updates on orders, ensuring a smooth purchasing process. However, some customers also noted issues with product quality, mentioning that some wigs did not look as pictured, were too small, or were of poor quality. A few other people also felt that delivery was horrible, with some orders taking a long time to arrive or not being received at all, and communication being poor.

What people talk about most

Product

People report positive experiences with the product, often praising its natural look, good quality, and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as natural-looking,... See more

Order

Consumers generally express satisfaction with the ordering process, often describing it as easy and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and consistent... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the great and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always received my order in a timely fashion. Once when it wasn't showing that it was shipped, i got concerned but i emailed them and they responded letting me know they needed time to process my... See more

Rated 5 out of 5 stars

It was a bit overwhelming on navigating many options as I'm used to one type of wig. Fortunately, customer service helped me select and modify my wig to fit my big head. I received a gorgeous unit and... See more

Rated 5 out of 5 stars

I ordered two wigs from Hermosa for $189, and I’m very impressed. Shipping was fast, and everything arrived neatly packaged. I received two beautiful 20 inch wigs, each in separate packaging, which I... See more


Company details

  1. Wig Shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I love the unit I got

I love the unit I got. It is so soft. I got a 24 inches and it is true to its length as described, without needing to stretch it out. I am happy with my first purchase from Hermosa and excited for future ones.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Never had a bad quality wig

Never had a bad quality wig ! Always get great compliments on each wig from the company ! They also have a great customer service if there is ever an issue ! I only buy ready to wear / HD lace never had to wear makeup on the lace either !

19 May 2026
Unprompted review
Rated 5 out of 5 stars

“This is my second purchase within 2 months

“This is my second purchase within 2 months and this company still gets 5 stars from me. Shipping was very fast, the hair quality was amazing, and both bundles were true to length. I got the bundle deal and was honestly impressed with how soft and full the hair felt right out the package. The texture blended beautifully, minimal shedding, and the hair held up really well. Overall another great experience and I’ll definitely continue ordering from them.”

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I love love love the hair

I love love love the hair! Super comfortable and convenient. It’s very soft and it don’t tangle and it looks very natural, the lace is really hard to see as well i love it. It arrived quickly as well

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Love this wig

Beautiful wig I truly love it the lace is perfect 😍 the order came in quickly quality of the hair is amazing I will be placing another order soon

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great hair and customer service

I ordered an Afro wig and when my package came it didn’t really suit my face, so I reached out to them for an exchange. The customer service was VERY helpful in my exchange process and ensured I was kept informed throughout the shipping process. I got my new curly 4C edge wig and I loveeee it! Awesome customer service! Awesome hair!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I saw the advertising on facebook and…

I saw the advertising on facebook and bought it just to get an idea of the product. Not only did I receive it very quickly, but the product also exceeded my expectations. Very good quality. It was my first order with Hermosahair , but it’s so far from my last. I highly recommend Hermosahair products.
Thank you

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Best Hair I’ve Ever Gotten

The most comfortable hair I’ve ever worn! 🤍 I absolutely love the natural look and how much it looks like my real hair. The quality is amazing — no shedding at all, soft, lightweight, and easy to wear. I’ve gotten so many compliments already! I’ll definitely be ordering another one soon. Hermosa really did their thing with this one.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Hermosa hair has fast delivery

Hermosa hair has fast delivery. It came in 3 days. The hair is great quality and very minimal shredding. There is no smell and the hair is so soft. I love it so much I bought another one as soon as I tried it on

9 May 2026
Unprompted review

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