Heracora Reviews 

I ordered 2 dresses and received two very different dresses from what I ordered. I have tried to get return instructions 3 times with no response.

Awful experience! Ordered a dress for a group dance performance so had to be identical to other dresses ordered and they sent me a totally different dress. When I asked to be fully refunded they offered less than 20% of the price I paid for it and even that they have not sent me. Awful awful experience, I do not recommend anyone to buy from this company

If only you could put a MINUS star!
As per ALL the reviews this company is a bunch of despicable & robbing bas#*r*s Trying now for 3 months to get a return processed with no response ever!
Something should be done to stop them from sending out wrong goods, not responding to return requests and getting away with it - it is daylight robbery!
Anyone who knows law and can stop them please do it…. HORRIBLE

I ordered 4 items from their facebook store. Nothing comes as advertised. 2 items were totally different items. One is only 60% similar. One is wrong size. All of them are very poor quality.

I purchased three dresses from Heracora. The items I received could not be more different than the pictures on which I based my purchases--the style, materials, and quality are night and day difference. No one looking at a side by side comparison would ever believe that these were meant to be the same items. When I received the items, I immediately contacted customer service to initiate a full refund since what they sent me was definitely not what I ordered. I have had to follow up multiple times to get responses, and I provided pictures of what I received at their request. After having to follow up yet again, they offered to "compensate" me $20 (on a $122 purchase) to "help me" avoid costly return fees. Why would I be responsible for paying return costs on items that aren't what I ordered? This company grossly misrepresents their products and then "offers" a fraction of what you paid, assuming you even have the fortitude to persist in requesting your money back. Avoid at all costs, they are a total scam.

It's also worth noting that when I reviewed the first of three items on their website, providing a picture of what I actually received, my review doesn't show up on the website and I then had no ability to review the other two items. Not only will they not return your money, you will not be allowed to post a review that might help others avoid being scammed.

According to their tracking, my order was delivered by USPS. It was not delivered to my address. I've contacted then 3 times now with no response. I'll now report it to my credit card company.

Horrible! Don't buy from them, first it took a month to arrive, they sent the WRONG item, the 2nd one didn't look anything like the picture, and when I complained they offered $8 (after I've spent over £70!) And when said I wanted to return and refund they ignored me!! Still trying to get my money back. Scammers!

I ordered and paid for a dress almost 2 weeks ago, and have not received it yet. When I use the order number to check on it on their website, it just shows a message that they will notify when it has been shipped. I have sent them different emails but they told me they can't trace the order. When I sent the screenshots of the order with the data (absurd thing) they no longer responded to me. If they don't give me my money back I will report them to the police.

I ordered and paid for a dress almost 4 weeks ago, and have not received it yet. When I use the order number to check on it on their website, it just shows a message that they will notify when it has been shipped. I need it for a special event soon. I have sent them 3 emails, with no response. I am going to get my credit card company to refund my money.

total scam!!
I paid 70 dollars for an outfit an it came out really trashy and cheap looking. Totally different and less quality as shown on the website.
I emailed the so called 'customer service' to return my item and haven't had any response until this moment. It's a total scam so DON'T buy anything on this website!!!