Henryka Jewellery  Reviews 

523
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful jewellery designs, noting that pieces are wonderfully crafted and look exactly like the pictures shown online without any disappointment. Buyers also highlight the prompt delivery service, explaining that packages arrive safely and quickly, making them ideal for special gifts and everyday wear. Some reviewers were not happy with product durability or noticed that items had unexpected colour variations over a longer period of time. A few customers experienced specific issues with items breaking after a couple of months or receiving items that were difficult to tell apart.

What people talk about most

Product

Consumers find product to be positive, highlighting great satisfaction with the beautiful and high quality... See more

Quality

Clients share positive opinions on quality, consistently praising the beautifully made items, lovely designs,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt arrival times and... See more

Order

People report positive experiences with order processes, frequently highlighting prompt delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wrote a review a week ago saying that I loved gteh bracelet but not the packaging so much, I received a quick email from Hollie who offered to send me an alternative box which came today. Little thi... See more

Rated 5 out of 5 stars

Lovely jewellery, exactly as described. I'd seen Henryka jewellery in shops/outlets and was impressed by the quality and unique designs. That gave me the confidence to order from their website and I... See more

Rated 5 out of 5 stars

Very good, the first sale did not go thru properly , they immediately refunded the monies, rang them and sorted it, they re-instated the order which I received the next day. Very pleased with the item... See more

Rated 5 out of 5 stars

I've had some beautiful pieces of jewellery over the years from Henryka. Recently I got the 2 different lotus seed bracelets and I love them. Will always buy from you. Highly recommend


Company details

  1. Jewelry Store

Written by the company

Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

523 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(523)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible customer-service and kind team!

The team at Henryka went ABOVE AND BEYOND! I had ordered a necklace from a different jeweller that got lost in the mail and I was able to order a beautiful replacement from Henryka and they even allowed me to collect it last minute!! I really appreciate the effort and care the team put in to ensure that the necklace and packaging was all ready in time - with only one hour notice! I will definitely be making more orders in the future as my girlfriend loved the beautiful necklace and I really appreciated the consideration and kindness of the team at Henryka, Thank you again!!

27 October 2025
Rated 5 out of 5 stars

Very pleased with this company

Very good, the first sale did not go thru properly , they immediately refunded the monies, rang them and sorted it, they re-instated the order which I received the next day. Very pleased with the item received

23 October 2025
Rated 1 out of 5 stars

Beautiful piece of jewellery

Beautiful piece of jewellery
Arrived quickly

22 October 2025
Henryka Jewellery  logo

Reply from Henryka Jewellery

Dear Mr Eastwood, Thank you for you lovely words, I'm so happy to hear that your liked the jewellery and it arrived quickly. I can see you have left us 1 star which would mean the overall score is 'poor'. If this was made in error, please let me know and I can get this fixed to reflect your kind words. Best wishes, Hollie

Rated 5 out of 5 stars

Lovely jewellery

Lovely jewellery, exactly as described.
I'd seen Henryka jewellery in shops/outlets and was impressed by the quality and unique designs. That gave me the confidence to order from their website and I was not disappointed. Delivery was quick and all items were nicely packed making them ideal as gifts.

20 October 2025

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