Always gave feedback from the viewings without our need to chase them up. Every step of the way (as sellers), we were informed of what was happening. I also appreciate that we were selling in a diff... See more
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Company details
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Henry Adams: estate agents, lettings agents, chartered surveyors, auctioneers, commercial, rural & development experts with offices in Sussex, Surrey & Hampshire
Contact info
Baffins Lane, PO19 1UA, Chichester, United Kingdom
- henryadams.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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Pastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had.
The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
Team were exceptional from enquiry…
Team were exceptional from enquiry through to getting keys.
10/10 service from Charlie.
Have used before, will use again.
Thank you so much Monique Holden and…
Thank you so much Monique Holden and Henry Adams for your fast and efficient service.
All the staff of Henry Adams chichester are highly professional. Especially Monique Holden, Charlie Salter and Nichola.
I am highly recommending Henry Adams for your estate Agency Services.
Prominent friendly Agent with huge portfolio.
Henry Adams without doubt appear to have their finger on the trigger in terms of availability. If there's a property you need, chances are they'll have it! The Chichester office has maximum presence with large windows and pay & display right round the corner. I have been dealing with Monique who has been genuinely interested in my situation and I look forward to relying on them for my new home!
The Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
Very happy indeed.
From the first contact to the final transaction I cannot fault the communication and professionalism shown by Nick and his team in the letting department, Chichester. A strong shout out goes to Charlie Slater who was excellent and a real pleasure to work with.
Charlie is your man!
It really was the 5 star experience. Thank you to everyone at Henry Adams Chichester and in particular, Charlie Salter. Charlie showed great professionalism from the very first phone call to and to our very last email. Charlie was extremely informative & knowledgable! The customer service skills were unrivalled and this is key of why everything went smooth & efficient.
Excellent work guys.
Great communication prompt responses…
Great communication prompt responses and easy to arrange keys/viewings/credit checks etc with a very professional feel and reassuring levels of experience in the industry
Amazing service and always helpful
Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!
From the moment I made my first phone…CUSTOMER SERVICE REVIEW
From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!
I want to say big Thank You to Charlie…
I want to say big Thank You to Charlie Salter for helping me to find the property for rent.
Thank you Charlie well Done!
Helpful and efficient team
Very helpful and efficient team. I had not let a property before and they helped me understand the process.
Love our new home, thank you all at Henry Adams
We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.

Reply from Henry Adams
Really helpful at viewing
Really helpful at viewing, flexible with viewing timings

Reply from Henry Adams
Dealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!

Reply from Henry Adams
Henry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.

Reply from Henry Adams
Hassle Free Lettings
Letting through Henry Adams is a hassle free, speedy, efficient and pleasurable experience. Monique Holden was professional and helpful throughout.. Many thanks.. wouldn’t hesitate to recommend..

Reply from Henry Adams
Great service.
Charlie Salter was diligent and thoroughly professional throughout. He was a pleasure to deal with always working in a timely manner and resolving outstanding issues quickly.

Reply from Henry Adams
Henry Adams, Storrington
I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.
The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.
I swapped to them in November 22 and already they have surpassed the previous managing agent by miles.
Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property.
I now complete trust and confidence with the way my property is being managed.

Reply from Henry Adams
We have recently started renting from…
We have recently started renting from Henry Adams Storrington. They have been amazing right from the start. I can’t thank Alex enough for dealing with everything so quickly, professionally and with such a kind caring attitude.
Responds very quickly to any query, and gives complete peace of mind.
5 stars isn’t enough, I would highly recommend Henry Adams in Storrington, they care about you as a person and are just outstanding.

Reply from Henry Adams
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