Lets Rent Southampton Reviews 11

Reply from Lets Rent Southampton

17 hours ago

Thank you so much for your 5-star review, Chris.

We really appreciate your kind words and are pleased to hear that you have found our service professional, efficient and stress-free. It has been a pleasure working with you and managing your properties.

Thanks again for your continued trust and support.

Kind regards,
The Let’s Rent & Let’s Sell Southampton Team

Reply from Lets Rent Southampton

Mar 8, 2026

Thank you so much, Antony, for your fantastic 5-star review.

We really appreciate you taking the time to share your experience. It is wonderful to hear that Sarah’s proactive and responsive approach helped make the process smooth and straightforward for you. We pride ourselves on providing a friendly, professional and efficient service, so it is especially pleasing to know that both Sarah and Ben were able to offer the support, guidance and communication you needed throughout.

Your kind words about the level of service, advice and overall experience mean a great deal to us. We always aim to deliver a personal service at a fair and reasonable cost, so knowing you felt looked after from start to finish is incredibly rewarding.

Thank you again for your recommendation and for placing your trust in us.

Kind regards,
Let’s Rent Southampton

Reply from Lets Rent Southampton

Mar 3, 2026

Thank you so much for taking the time to leave this 5-star review. I’m really pleased to hear you found the process professional, efficient, and straightforward, and that everything was clear from start to finish. We always aim to be responsive and make move-in as smooth as possible, so it’s great to know the tenancy commenced on time and the property matched the advert.

Thanks again for the recommendation — we’d be delighted to help you again in the future.

Let’s Rent Southampton

Reply from Lets Rent Southampton

Feb 11, 2026

Thanks so much for the lovely 5-star review!

We’re really pleased to hear you’ve had such a positive experience with Sam. He’ll be delighted to know his help and quick action with your parcels made a difference — especially before you’d even collected the keys.

Thank you as well for recommending Let’s Rent Southampton. We really appreciate your trust, and we’re here to support you throughout your move and beyond.

Warm regards,
Let’s Rent Southampton Team

Reply from Lets Rent Southampton

Feb 9, 2026

Hi Janeta,
Thank you so much for taking the time to leave us a 5-star review. We’re really pleased to hear you had a great experience with Let’s Rent Southampton from start to finish.

A special thank you for your kind words about Sam — he’ll be absolutely delighted to read this. Moving day can be stressful at the best of times, so we’re glad he could step in, collect the deliveries, and help make things that bit easier and more settled for you.

Wishing you all the very best in your new home, and please don’t hesitate to reach out if we can help with anything in the future.
Kind regards,

Let’s Rent Southampton Team

Reply from Lets Rent Southampton

Jan 28, 2026

Thank you so much for the fantastic 5-star review. We’re delighted to hear you’ve received amazing service from Ben and the whole team at Let’s Rent & Let’s Sell Southampton. Providing a responsive, reliable service is exactly what we pride ourselves on, so it’s great to know everything was handled quickly and smoothly. We really appreciate your continued support and look forward to helping you again in the future.

- Lets Rent Southampton

Reply from Lets Rent Southampton

Jan 16, 2026

Hi Laura,
Thank you for your lovely 5-star review — we really appreciate you taking the time to share your experience.
We’re delighted to hear that Sarah was so helpful throughout the process of finding and securing your rental, and we’ll be sure to pass your kind words on to her and the rest of the team.
Wishing you all the best in your new home.
Kind regards,
Lets Rent Southampton

Reply from Lets Rent Southampton

Jan 8, 2026

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.

We always aim to maintain clear and consistent communication throughout a tenancy and to support tenants with any reported issues, so we’re sorry if you felt this was not reflected in your experience.

In relation to the deposit deduction, we would like to clarify that no deductions are made by us unilaterally. All proposed charges were fully supported by evidence and were either agreed by all parties or reviewed and approved by the Deposit Protection Service (DPS) through their independent adjudication process. Deductions can only be awarded where the DPS determines that they are fair, reasonable, and supported by the tenancy agreement and inventory documentation.

We appreciate that deposit outcomes can be frustrating, particularly when there is a dispute, but the final decision is made independently by the DPS, not by ourselves.

We take all feedback seriously and continually review our processes to improve communication and service standards. Should you wish to discuss this further, we would be happy to review the matter with you directly.

Kind regards,
Let’s Rent & Let’s Sell Southampton

Reply from Lets Rent Southampton

Dec 2, 2025

Hi Pamela,

Thank you very much for taking the time to leave your review and for your kind words about our team. We’re really pleased to hear you found us helpful, polite, and easy to reach — it means a lot.

We truly appreciate your feedback regarding the room measurements on the property details. This is very useful for us, and we agree it’s something that makes a real difference for buyers and tenants. We’ve now passed this on to the team and will make sure measurements are included moving forward.

Thank you again for your 8/10 and for choosing Lets Rent Southampton. If you ever need anything in the future, we’re always here to help.

Kind regards,
The Lets Rent Southampton Team

Reply from Lets Rent Southampton

Oct 20, 2025

Thank you so much for your kind words! We're grateful to have such reliable and professional contractors like you as part of our network. It’s a pleasure working together, and we really appreciate the support and trust over the years. Here’s to many more successful projects ahead!

– The Let’s Rent & Let’s Sell Southampton Team

Reply from Lets Rent Southampton

Oct 14, 2025

Thank you so much for your kind words and for trusting us with your portfolio. We’re really pleased to hear the transition was smooth and that communication with our team has been positive. It’s a pleasure working with you, and we truly appreciate your continued support!

– The Lets Rent & Lets Sell Southampton Team