Used it twice. Payment is easy and communication with the booked provider as well. Good overwiew over all available providers and their prices.
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Overview and usability becomes better step by step - supports the process also better now (can do most of the standard actions) Some improvenment ideas * enable to add ratings from App even if y... See more
Good experience in general with the booking. Once they called me back and asked if I want the money back because the cleaner was very late (didn't expect anyone checks and follows up on this). It woul... See more
Very good service. Booking a cleaning person is simple and easy. The whole process couldn’t be more straight forward. We had a very good first experience. I would suggest adding a filter for lan... See more
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Willkommen bei Helpling, Europas führendem Marktplatz zur Vermittlung von Reinigungskräften. Über Helpling finden Sie ganz unkompliziert haftpflichtversicherte Reinigungskräfte für Ihr Zuhause. Vergleichen Sie Profile und Preise und finden Sie die für Sie passende Reinigungskraft mit nur wenigen Klicks.
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Replied to 44% of negative reviews
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All types of cleaning I’m lit with it.
All types of cleaning I’m lit with it.
I am an experienced hotel and private…
I am an experienced hotel and private cleaner. I’ve being cleaning for over 4 years. Book me and your home will sparkle as the kings palace. Thank you.
Good app i want to know more about this…
Good app i want to know more about this kind of service. Because i now that you are offering vertical and i want to apply. But please not make Constant threats that they close my profile if I don't do what they say sometimes customers don't respond and nothing else can be done. So be considered if I haven't been able to get many customers yet. I accept requests and then customers cancel and it's not my problem. And i want to activen de service vertical here in Karlsruhe.

Reply from Helpling Deutschland
Have been using helping for about a…
Have been using helping for about a year now. Never had any issues. The cleaners have been courteous and thorough. The app and service itself has been great. Would recommend
Really recommend!
Professional service and staff!
We had a very great first experience regarding using the platform as we found a very reliable and highly professional cleaner.
Helpling is a very good company and…and I really like working with them thanks and God bless
Helpling is a very good company and well planned, I like them and would like to continue working with them but I need long-term customers and longer hours daily, and also is very important to have more work in the city where am living , thanks and God bless
Simple and perfect
Simple and perfect, just that I need more offers and customers
Meeting new people
Never using it again
I’m extremely disappointed with this platform and won’t be using it again. We specifically selected a preferred cleaner based on the app’s assurance that they were available on the requested day. Instead, we received a notification that someone entirely different—whom we never chose—was assigned without any opportunity for us to confirm or decline. To make matters worse, the quality of the cleaning was far below expectations. It’s unacceptable to allow users to select a cleaner only to assign someone else without proper communication or consent.

Reply from Helpling Deutschland
Service allows you to very easily find…
Service allows you to very easily find the right person for the job you need doing.
Won't ever use this platform again or recommend it
The service was very mediocre and lazy.

Reply from Helpling Deutschland
A reliable website for booking a house…
A reliable website for booking a house cleaner
All is good.
The experience so far is not bad.Hoping for better services from helpling

Reply from Helpling Deutschland
Takes the hassle out of finding a cleaner
Found a great cleaner through Helpling, at a reasonable price. Deducting one star because it's not possible to make regular bookings less often than once a fortnight.
My order was cancelled 1 hour before…
My order was cancelled 1 hour before the appointment. I had no option to complain about it on the app at all or request new cleaner urgently. The order was simply deleted with no indication that it had ever been booked

Reply from Helpling Deutschland
Good experience in general with the…
Good experience in general with the booking. Once they called me back and asked if I want the money back because the cleaner was very late (didn't expect anyone checks and follows up on this). It would be 5 stars if I could have more flexible time-slot ranges, eg: Mon - Thu, for 2h, in the timeframe from 3pm - 8pm. This way I'd get higher chances of getting the cleaners I selected.
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