Originally I called it seemed to me that is scam but gradually i come know that it is not scam and i was feeling confirmable . One more that i want to add i was having a hard time understanding Jenni... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
At first I was scared that something is being taken out of my data files but as the process progressed, I can tell that Steve is doing his great job. Steve is very knowledgeable, understanding, patien... See more
Today I called Support Nerds for my monthly maintenance. I also had some issues with Messenger on my old and new IPads. Jim was able to do the monthly maintenance and was able to explain my problem wi... See more
I enjoyed working with Victor, my technician. He was very thorough, considering that there was so much involved. I've used Hello Nerds several times in the past months and always get good results. Tha... See more
Company details
Written by the company
Hello Nerds offers trusted IT assistance across United States and Canada. We provide affordable on-site & remote tech services including TV mounting, computer repair, smart home device set up & installation, WiFi & network configuration, device optimization, IT support services and much more. Get instant help for your tech problems - on-site or in-store with excellent customer satisfaction.
Contact info
39 Durward Place Unit 2, N2L4E5, Waterloo, Canada
- (888) 878-0593
- info@hellonerds.ca
- hellonerds.ca
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mike's handling of my upgrades etc
Mike's handling of my upgrades etc. was a great experience. Not only did he accomplish everything he set out to do but he was excellent in explaining to me what he was doing and also keeping me abreast of the status of what he was doing.
It was a very positive experience.
My Experience with Tim from Hello Nerds…
My Experience with Tim from Hello Nerds was very good.
Tim got the task at hand done more…
Tim got the task at hand done more quickly than i thought and always polite when i spoke to him.
expert help provided by Tim from hello…
expert help provided by Tim from hello nerds.
My Experience with Hello Nerds was very…
My Experience with Hello Nerds was very professional.
This was very easy to repair enjoyed…
This was very easy to repair enjoyed the tech support.
I enjoyed working with Victor
I enjoyed working with Victor, my technician. He was very thorough, considering that there was so much involved. I've used Hello Nerds several times in the past months and always get good results. Thank you.
Very knowledgeable support provided by…
Very knowledgeable support provided by tim from support nerds, Very Happy.
Not sure at this time everything is…
Not sure at this time everything is good. Seems really quick compared to past experiences. Seems hurried. I will check out the computer and if there is any issues I will contact again.
Problem was resolved by making a second…
Problem was resolved by making a second call and a new attendant named as Tim from support nerds seemed to be able to resolve the problem.
I was pleased to find out how many…
I was pleased to find out how many things Hello Nerd could do remotely to allow me to use my printer and other things.
Tech was knowledgeable and took care of…
Tech was knowledgeable and took care of the problem at hand
The Support Provided from Hello Nerds…
The Support Provided from Hello Nerds was a great customer service, I appreciate that.
The Support provided by hello nerds was…
The Support provided by hello nerds was a great help.
The Support was Excellent from Hello…
The Support was Excellent from Hello Nerds, and the technician was very patient.
My problem was solved in a reasonable…
My problem was solved in a reasonable amount of time.
Tim from hello nerds had been a great…
Tim from hello nerds had been a great support and resolved it very quickly.
THank you so much Tim from hello nerds…
THank you so much Tim from hello nerds you have been a huge help
Victor did a marvellous job
Victor did a marvellous job and he was very professional!. I am okay with it so far..
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








