Originally I called it seemed to me that is scam but gradually i come know that it is not scam and i was feeling confirmable . One more that i want to add i was having a hard time understanding Jenni... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
At first I was scared that something is being taken out of my data files but as the process progressed, I can tell that Steve is doing his great job. Steve is very knowledgeable, understanding, patien... See more
Today I called Support Nerds for my monthly maintenance. I also had some issues with Messenger on my old and new IPads. Jim was able to do the monthly maintenance and was able to explain my problem wi... See more
I enjoyed working with Victor, my technician. He was very thorough, considering that there was so much involved. I've used Hello Nerds several times in the past months and always get good results. Tha... See more
Company details
Written by the company
Hello Nerds offers trusted IT assistance across United States and Canada. We provide affordable on-site & remote tech services including TV mounting, computer repair, smart home device set up & installation, WiFi & network configuration, device optimization, IT support services and much more. Get instant help for your tech problems - on-site or in-store with excellent customer satisfaction.
Contact info
39 Durward Place Unit 2, N2L4E5, Waterloo, Canada
- (888) 878-0593
- info@hellonerds.ca
- hellonerds.ca
4.8
Excellent
645 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the help i got was very good thank…
the help i got was very good thank kyou very mush.
23 August 2022
Unprompted review
My Experience with Hello Nerds was…
My Experience with Hello Nerds was Excellent.
22 August 2022
Unprompted review
thank you the support was provide by…
thank you the support was provide by tim from support nerds.
18 August 2022
Unprompted review
it took a long time and had to answer…
it took a long time and had to answer same thing repletely. but seems to have fixed the problem.
16 August 2022
Unprompted review
My Experience was Great and Amazing
My Experience was Great and Amazing, Tim from hello nerds helped me resolve my issue of Printer.
12 August 2022
Unprompted review
I had a problem with my computer on WIFI
I had a problem with my computer on staying on WIFI and Alex & Maria was very helpful getting the computer fixed. It was a great experience as they knew what they were doing.
9 August 2022
Unprompted review
tech very patient and understanding,
9 August 2022
Unprompted review
good and satisfactory support provided…
good and satisfactory support provided by Tim from Hello NErds
5 August 2022
Unprompted review
My Experience with Tim from hello Nerds…
My Experience with Tim from hello Nerds was absolutely wonderful and they fixed my issue of wireless Keyboard and Mouse not working, I appreciate that and they were very helpful and supportive.
4 August 2022
Unprompted review
very helpful and worked very hard to…
very helpful and worked very hard to fix my printer and computer problems.
4 August 2022
Unprompted review
very helpful and patient
3 August 2022
Unprompted review
The servi service i received today has…
The servi service i received today has been Excellent.
2 August 2022
Unprompted review
The service was very good
The service was very good. All the technicians were very thorough. My problems were both solved. They were also patient with a senior citizen.
2 August 2022
Unprompted review
My Experience with Support NERDS WAS…
My Experience with Support NERDS WAS VERY GOOD I HAD A GREAT HELP.
2 August 2022
Unprompted review
I appreciate your work thank you,
22 July 2022
Unprompted review
Service and expertise of your hello…
Service and expertise of your hello Nerds was highly appreciated.
21 July 2022
Unprompted review
My search engine switched to Yahoo and…
My search engine switched to Yahoo and I asked for it to be changed back to Google. Tim from hello nerds fixed the problem quickly.
18 July 2022
Unprompted review
Tim from hello nerds got my computer up…
Tim from hello nerds got my computer up and running
15 July 2022
Unprompted review
The support provided by Tim from hello…
The support provided by Tim from hello nerds was helpful.
14 July 2022
Unprompted review
Tim from Hello Nerds was Very helpful…
Tim from Hello Nerds was Very helpful and knowledgeable thank you!
13 July 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.