I was charged for my subscription and I had not used atlas in ages so I contacted their support team and they gave me a full refund instantly. I HAVE NEVER SEEN A FASTER AND BETTER SUPPORT TEA... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer support is amazing, not only do they help fix the problems, but they also go the extra mile creating loom videos to show you how its done so that you can do it yourself next time. Best su... See more
Company replied
Amazing experience working with them on Atlas AI. They were super helpful, patient, and explained everything in a simple way that actually made sense. Fast responses, great communication, and went abo... See more
Company replied
I just want to say the AI Atlas team is absolutely amazing. Their support is incredibly helpful and responsive. I contacted them with a few questions about my website, and they guided me through ev... See more
Company replied
4.9
Excellent
373 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Solved a really difficult issue for me
Solved a really difficult issue for me. She was amazing.
4 June 2026
Unprompted review
Reply from Atlas
Hi Stephen,
Thank you for your kind words! We're so glad to hear that your issue was resolved and that you had a great experience with our support team. We take pride in helping our customers through even the most challenging situations, and it's wonderful to know we were able to assist. We truly appreciate your support and feedback!
THe ki support was really bad But when…
THe ki support was really bad But when the real support came everything went smooth and perfekt.!
5 June 2026
Unprompted review
Reply from Atlas
Hi there,
Thank you for your honest feedback. We're sorry to hear that your experience with the AI support wasn't up to expectations, but we're glad our support team was able to step in and get everything resolved smoothly. We truly appreciate you taking the time to share your experience, and your feedback helps us continue improving both our AI and human support experience.
From AI agent to Human Agent to get Support.
The customer service is out of this world, 24/7 support. The AI agent recommended me to a Human Agent and my issue got fixed, by the way I didn't touch any button. He did everything for me. 10/10 recommended
5 June 2026
Unprompted review
Reply from Atlas
Hi Lisa,
Thank you so much for the amazing review! We're thrilled to hear that you had such a great experience with our support team. Our goal is to make getting help as seamless as possible, and we're glad our AI assistant was able to connect you with the right team member to quickly resolve your issue. We truly appreciate your support and recommendation, and we're always here if you need anything in the future!
Shahadat was excelent
5 June 2026
Unprompted review
Reply from Atlas
Hi Hasitas,
Thank you for your review! We truly appreciate your feedback and are glad he was able to help. Thank you for choosing Atlas!
Shahadat was really helpful
Shahadat was really helpful, fast and understanding. He helped me get through my issue in a couple of minutes. Thank you
4 June 2026
Unprompted review
Reply from Atlas
Hi Georgio,
Thank you for your review! We're glad Shahadat was able to help resolve your issue quickly and provide a positive support experience. We'll be sure to share your kind words with him. We appreciate your support!
outstanding customer service.you are…
outstanding customer service.you are best the Normie.
2 June 2026
Unprompted review
Reply from Atlas
Hi Darshan,
Thank you for the kind words! We're thrilled to hear you had an outstanding experience with our support team. We'll be sure to pass your compliments along to Normie. We truly appreciate your support!
Atlas made dropshipping so much easier
I've been using Atlas to source and fulfill products for my Shopify stores and it's been a game changer. The product catalog is solid, syncing with my store was straightforward, and orders get processed without me having to chase anything down. Customer service actually responds when you need them. If you're running a dropshipping operation and want less headache, Atlas is worth it.
2 June 2026
Unprompted review
Reply from Atlas
Hi Suhwan,
Thank you so much for your review! We're thrilled to hear that Atlas has been a game changer for your Shopify stores. It's great to know that product sourcing, store syncing, order fulfillment, and our support team have helped make your workflow smoother. We truly appreciate your support and look forward to continuing to help you grow your business!
Great customer support
29 May 2026
Unprompted review
Reply from Atlas
Hi Charlie,
Thank you for your review! We're glad you had a great experience with our support team. We appreciate your support and are always here to help!
Best to the point solve problem in a…
Best to the point solve problem in a minute
29 May 2026
Unprompted review
Reply from Atlas
Hi Uzair,
Thank you for the review! We're glad we could quickly get to the root of the issue and help solve it. We appreciate your support and are always here if you need anything else!
Very helpful and got straight to the…
Very helpful and got straight to the problem and solved it for me. Best service I’ve received online in some time!
26 May 2026
Unprompted review
Reply from Atlas
Hi Chase,
Thank you for the kind words! We're thrilled to hear our team was able to quickly identify and resolve the issue for you. We truly appreciate your support and are always here if you need anything else!
I'm still new with bundle atlas so i…
I'm still new with bundle atlas so i seek help and luckily a agent name Shahadat help me and guide me through the process. Thank you for the help. Fast response which i like it!!
25 May 2026
Unprompted review
Reply from Atlas
Hi Dunstun,
Thank you for your review! We're glad Shahadat was able to help guide you through the process and provide fast support. We appreciate your kind words and are always here if you need any assistance as you continue using Atlas!
Reply from Atlas
Hi Zenos,
Thank you for your review! We're glad to hear our live support team was helpful. We appreciate your support and are always here if you need anything!
Great customer support team
Great customer support team, amazing service and definitely worth giving it a shot if you're lookin to boost conversions and test new landing pages. They know the secrets to creating not only beautiful but high converting pages.
23 May 2026
Unprompted review
Reply from Atlas
Hi Hayden,
Thank you for the great review! We're glad to hear Atlas has helped you improve conversions and test new landing pages. We truly appreciate your support and look forward to being part of your continued success!
Wicked platform
Wicked platform, easy to use and manage products. And the Customer service, even better. Willing and able to help with whatever you need and more than willing to help anytime. Highly recommend!
21 May 2026
Unprompted review
Reply from Atlas
Hi Jakob,
Thank you so much for the amazing review! We're thrilled to hear that you're enjoying Atlas and finding it easy to use for managing your products. We truly appreciate your recommendation and look forward to continuing to help you grow your business with Atlas!
Normie was great.
21 May 2026
Unprompted review
Reply from Atlas
Hi Lukas,
Thank you so much for the review! We’re really glad Normie was able to provide a great experience and help you out. We truly appreciate your support and thank you for being a part of the Atlas community!
great helped me with my struggles and…
great helped me with my struggles and cleared my frustration
20 May 2026
Unprompted review
Reply from Atlas
Hi Jalil,
Thank you so much for the kind review! We’re really glad our team was able to help work through your struggles and clear up the frustration you were experiencing. We truly appreciate your support and thank you for being a part of the Atlas community!
good support
19 May 2026
Unprompted review
Reply from Atlas
Hi there,
Thank you for the review! We’re glad to hear you had a good experience with our support team. We truly appreciate your support and thank you for being a part of the Atlas community!
top customer servis
19 May 2026
Unprompted review
Reply from Atlas
Hi Dario,
Thank you for the review! We’re really glad you had a great experience with our customer support team. We truly appreciate your support and thank you for being a part of the Atlas community!
Reply from Atlas
Hi Priji,
Thank you for the review! We’re glad to hear you had a positive experience with our team. We truly appreciate your support and thank you for being a part of the Atlas community!
Great and fast customer support
Great and fast customer support! Normie helped me fix a backend onboarding issue with my Shopify store quickly. Highly recommended!"
19 May 2026
Unprompted review
Reply from Atlas
Hi Saleh,
Thank you so much for the amazing review! We’re really glad Normie was able to quickly help resolve the backend onboarding issue with your Shopify store. We truly appreciate the recommendation and thank you for being a part of the Atlas community!
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