I had to cancel our car insurance this was done online. Nicole in customer service was very helpful. Shame cancellation fee is high otherwise would be 5*
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Chatting to Nicole who sorted my problem out within minute , she was extremely helpful and fully understood my problem
Quite smooth, but had to put in again the information I'd already given to price comparison website.
After many problems with online insurance companies who provided quotes to comparison sites but failed to follow up I found Hedgehog who seemed to want my business at a sensible price (I'm 81 with no... See more
Company details
Written by the company
We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.
Contact info
United Kingdom
- help@hedgehoginsurance.com
- hedgehoginsurance.com
4.0
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good!!
It was quick and easy to set up and competitive compared to other companies. Adding on or removing extras was straight forward and after reading policy I was assured I was insured for what I required
29 January 2025
Good but renewal payment problems.
The quotes are very competitive and the insurance is what I needed. I did have a big problem when trying to change payment account in order to renew the policy.
28 January 2025
Excellent service
Excellent service, but too bad that all insurance companies are throttling us with massive increases over the last 2 years. We accident-free drivers are paying through the nose for the sins of the uninsured and accident-prone.
27 January 2025
Emailed me telling my renewal was cheaper.
Said it was cheaper in email. I checked it was £400 more. They then gaslight me saying i didn't understand. This is pasted from their email:
"One of our new partners has quoted a better price for your renewal than your existing insurer and we are therefore offering you their price."
Now they have cancelled my policy before it has ended preventing me from getting NCB.
25 January 2025
Unprompted review
Unrecognisable ncb given
19 January 2025
Unprompted review
You quoted a competitive price and it…
You quoted a competitive price and it was straight forward to buy
23 January 2025
I went to Gocompare.com, to Hedgehog
I went to Gocompare.com, who provided a series of car insurance companies. I chose hedgehog because they appeared a good reliable insurance company and they answered all my queries promptly.
21 January 2025
I’m over 80years of age and I managed…
I’m over 80years of age and I managed to complete it on your website without much trouble so that’s a bonus for me.
22 January 2025
Not bad during the first year of my…
Not bad during the first year of my insurance but I have just received my renewal which is 3 times the price of last year. Just tried to speak to them about it on their chat service but I couldn't get past their chat bot that basically told me to take it or leave it. I left it.
22 January 2025
Unprompted review
Was nice to find a new company that was…
Was nice to find a new company that was competitive in the market
21 January 2025
George was the agent
George was the agent, excellent service from him.
21 January 2025
Unprompted review
Car insurance
Easy to change over your car insurance online but an absolutely nightmare to be able to speak to someone.
20 January 2025
Very new to Hedgehog and not a problem…
Very new to Hedgehog and not a problem with change over from my previous insurer so hope any correspondence I may have in future is informative.
20 January 2025
Very quick and easy
20 January 2025
I still want the insurance with you but…
I still want the insurance with you but I feel it's a bit early to pay for it right now l will probably loose the discount i would like you to keep in touch with me. Thanks Keith Bagley
18 January 2025
Unprompted review
Much cheaper than my renewal quote and…
Much cheaper than my renewal quote and really hassle free to sign up
17 January 2025
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