Hedgehog Reviews 

Poor website which asked for body type but gave no field into which to select it.
Ellie was brilliant. Did all you allowed her to do.

Excellent service

After many problems with online insurance companies who provided quotes to comparison sites but failed to follow up I found Hedgehog who seemed to want my business at a sensible price (I'm 81 with no claims since I started driving in 1961).
Hope all goes well.

This was a good experience from the beginning. The insurance quote for my elderly car- and equally elderly driver- was fair and realistic. Any questions I had were answered almost immediately by personal email. That was really helpful. Two people stand out- Emily and Rory . Both were polite and helpful as well as happy to explain any questions or worries. I have to stop driving for a while and this was dealt with accurately and helpfully. A refund was made almost immediately with no questions or details asked for. I will be re insuring with Hedgehog as soon as I am able. I have already passed on details to friends looking for a more reasonable personal service

Rory was a very good agent. I was always connected to him. He had always explained me in details. Thanks 😊 Excellent Agent

I have had Hedgehog for 12 months now and I think there a great company to have.I had a query this morning.Customer Service Rory helped me.Very polite and very efficient and was dealt with in minutes.No waiting about that's what I like.

Quite smooth, but had to put in again the information I'd already given to price comparison website.

Ellie was very helpfull and took the time to sort out my query

I had a problem loging in to Hedgehog. I used the Chatbox and Ellie handled my query swiftly and without fuss. I good experience from an online company.

I was able to quickly chat with a REAL PERSON, who sorted my problem speedily and erased all fears I had of being entangled in one of those on-line 'paper' chase situations. Hedgehog's reputation is enhanced in my eyes due to this.

Emily was great and resolved my issues

Excellent work from Emily

Emily, a very helpful CS. Good service and make my day.

Quick and price Questions

try cancelling durin g the cooling off period - you will be charged a hefty fee. I wish i had never heard of Hedgehog

Any complaints don’t matter to them. When I bought my car insurance because of the time of purchase my car that was 1 year difference, they increased £100 pounds on my bill. I asked from other insurers and they said that not a good reason to increase. I don’t want to renew with them so when I cancelled the renewal, instead of covering for one full year they deducted 2days, which left my car uninsured.however according to the law my car have to be insured for 1 full year . That the rip off and I hope trading standards do something about them.

Emily was very helpful and had all my questions answered

Emily sorted out my problem quickly.
Was no issues with getting what i needed today

Answered my queries and was very helpful
I don’t have to wait ages either to get a reply . Thank you Emily x

A well priced and presented insurance policy. Easy to renew on line.