Customer service and delivery team were amazing!!! They constantly communicated status updates and even gave us a heads up when they were one hour out from house. Our new dining table arrived in perfe... See more
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Review summary
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I ordered a picture grouping of three. Unfortunately, one of the pictures arrived broken. Customer service was really amazing. After sending pictures of the damage were given via email, a replacement... See more
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I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nigh... See more
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I’d never ordered from Hedgeapple before. I called customer service to inquire about delivery times for a heavy piece of furniture. I was happy to be able to reach a person on the phone right away. T... See more
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Company details
About Hedgeapple
Written by the company
HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.
From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.
We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.
We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.
Contact info
644 Locust St, 66044, Lawrence, United States
- 785-856-2013
- info@hedgeapple.com
- hedgeapple.com
4.6
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordered two ceiling fans
Ordered two ceiling fans, over 10 days later you email me stating out of stock for over a month. A waste of time, ordered the two fans elsewhere in stock.
12 April 2024
Reply from Hedgeapple
Good Morning Peter,
I'm very sorry your first order experience with us didn't go as planned. We do our best to keep inventory updated as much as possible as we know how frustrating it can be to order something and find out it's not available.
- The HedgeApple Team
Great customer service
Very responsive when I reported a defect with the item we purchased.
3 April 2024
Reply from Hedgeapple
Hey Catherine,
I'm glad our team was able to assist you with your order! If you're ever on the hunt for home decor again, please keep us in mind.
- The HedgeApple Team
Best price, easy order, quick delivery!
Very easy on-line ordering. Price was the best I found anywhere. Chairs arrived quickly and very well-packaged.
7 April 2024
Reply from Hedgeapple
Thanks for taking the time the leave us a review Kelly! We're thrilled to hear you love your new chairs. Have a great day!
- The HedgeApple Team
Unique and beautiful cloche.
I was pleasantly surprised on how well my cloche was packaged. It is beautiful, exactly how is was described.
7 April 2024
Reply from Hedgeapple
Thank you for leaving a review, the Strix Cloche is such a terrific item. Please come back and see us again if you're ever on the hunt for new home decor!
- The HedgeApple Team
The vanity is great looking the…
The vanity is great looking the picture, however I have not received the item. The estimated shipping date is not accurate. Shippers web site is poor. The new date to receive item is now 4.23.24. Lets see what happens on the 23rd.
6 April 2024
Reply from Hedgeapple
Good Morning Robert,
I'm sorry that the carriers tracking isn't providing more frequent updates to keep you in the loop on an ETA. Typically once the item arrives at the delivery terminal, the carrier will then contact you within a couple of business days to schedule the delivery.
I'm going to have one of our customer service team reach out to you and they will help ensure you have all the necessary information regarding the shipment until it's delivered.
- The HedgeApple Team
Excellent service
Ordered a great coffee table I’ve been eyeing on sale that was priced higher everywhere else. I recieved my confirmation and it was delivered very quickly. Very happy.
4 April 2024
Amazing experience
Amazing experience! Fast shipping. Customer service rep even recommended I wait a couple weeks prior to placing my order to take advantage of an up and coming sale!
21 March 2024
Reply from Hedgeapple
Thank you for leaving us a review Taryn!
Our item arrived on time and it looks…
Our item arrived on time and it looks as expected. The item was a little slower than expected in shipping from the store but the overall time from Oder to deliver was fine. The delivery guys offered to unpack the item for a tip which was a bit off putting. Overall, we’d consider purchasing other items from the seller.
After nearly a month I am starting to notice that the veneer is starting to chip in random areas around the table.
17 March 2024
Great transaction
Very quick free shipping, arrived in good shape as described and priced less than other retailers. Would shop again.
15 March 2024
Great customer service
I received the wrong product but Hedgeapple was very quick to respond to the issue and find a resolution.
15 March 2024
No product. It has been a few weeks and we still do…
It has been a few weeks and we still do not have our product.
2 March 2024
Reply from Hedgeapple
Good Afternoon Tom,
According to our records, your order was placed on March 1st, with an expected ship-date of March 18th. I see that our carrier ended up picking up sooner than originally estimated on March 13th and has scheduled delivery with you for the 28th. If any of this information is incorrect, please let us know.
If you have any further questions or concerns about the delivery of your product, please do not hesitate to contact us by email or phone. We are in office Mon-Fri 8-5 PM CST.
- The HedgeApple Team
Artwork was $200 cheaper than my local…
Artwork was $200 cheaper than my local store! The whole process of ordering was seamless! Will definitely order again!
27 February 2024
Lightening fast shipping
15 February 2024
How a 5 star company handles your purchase and return...
I was so pleased with the way this company, Megan in particular, handled my return. They were so nice and accommodating were very understanding of my concerns and the reasons why I preferred to return my purchase. It was just so easy! This is the way you want a company to be and this is the company you want to use when you shop!
19 February 2024
This company goes out of its way to…
This company goes out of its way to make you happy. What an enjoyable purchasing experience.
13 February 2024
Reply from Hedgeapple
Hey Paula,
Thank you so much for your kind words! Please let us know if you ever need anything.
- The HedgeApple Team
Hedgeapple is a great place to shop.
I enjoy shopping on Hedgeapple. They have a large selection of items. I have only made 2 purchases so far but they will be my “go to” online store. Prices are extremely competitive and communication is quick and they will follow up with you all the way through to delivery. I have shared this store with people and they will also shop here.
1 February 2024
Reply from Hedgeapple
Sue,
Thank you so much for your kind words, we are thrilled that you keep coming back to shop with us. We are always here to help!
Have a wonderful weekend!
- The HedgeApple Team
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