Hears Hearing & HearablesReviews 

776
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like hearing aids and chargers are as described, work perfectly, and are sometimes even superior to previous devices. Many people appreciate the very reasonable prices, finding them significantly lower than other vendors or audiology practices, making essential items more affordable. The service is frequently highlighted for its helpfulness, efficiency, and accommodating nature, with staff going out of their way to assist with purchases, programming, and even selling used hearing aids. Reviewers also commend the fast delivery and easy ordering process, often receiving their products sooner than expected and being kept informed every step of the way. However, some customers experienced issues with incorrect items being sent or significant delays in shipping, even when expedited delivery was paid for, leading to frustration and unreceived orders. A few people also faced difficulties with the ordering process itself or incurred unexpected return fees for incorrect selections.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the quality of the items received and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient.... See more

Delivery service

Consumers generally report positive experiences with delivery service, often praising quick shipping, timely... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent customer service... See more

Price

Customers consistently note positive experiences with price, frequently mentioning fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

776 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(776)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and great pricing

The customer service I have received has been excellent! You deal directly with those who own this business and they are pleasant, helpful and accommodating. Kim went out of her way to help me with an issue I had with a coupon. Exceeded expectations!!

My first order went seamlessly and I am very happy with my product and the pricing (less than my dr's office for the same product). I am awaiting my second order now and expect to have no issues.

The membership fee is well worth it and I will remain a customer. Highly recommend!!!

26 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

It has been a pleasure. I wish everyone was like you! 💙

Rated 5 out of 5 stars

I highly recommend them!

I had a question about a purchase and I contacted them. The response was quick and my issue was resolved promptly. I highly recommend them!

7 January 2026
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Reply from Hears Hearing & Hearables

Fantastic! We enjoyed helping you. Please shop again!

Rated 2 out of 5 stars

Website status not accurate

I liked the price, but it turns out the product was not in stock as advertised on their website. It did not arrive in 3 to 5 days as advertised. And, I was not notified that it was out of stock. I had to make an inquiry to find out this information. I suggested they update their website to show true status. They didn't. I eventually got the product and it works great, but I would have gone elsewhere to get it sooner had I known.

9 January 2026
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Reply from Hears Hearing & Hearables

I am sorry to hear that Phil. We do the best we can keeping things in stock! Sometimes our notifications go to spam folders.

Rated 5 out of 5 stars

They were very fast and easy to do…

They were very fast and easy to do business with. Tried doing business locally but they were all talk but no action. Highly recommend these folks

21 January 2026
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Reply from Hears Hearing & Hearables

Great! Thank you! :) Shop again.

Rated 5 out of 5 stars

Received on time

Received on time, seamless transaction, product was exactly what was represented and works perfectly

8 January 2026
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Reply from Hears Hearing & Hearables

Wonderful! Please shop again!!

Rated 5 out of 5 stars

My experience was 5 star.

Prompt shipping. Helpful customer service reached out to me when needed. Website has a lot of helpful information. Very fair pricing.

7 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

I love it! Thank you! Please come again.

Rated 1 out of 5 stars

I haven’t received the charger ordered…

I haven’t received the charger ordered January 7th.

7 January 2026
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Reply from Hears Hearing & Hearables

Because you put on the wrong City and zip code, your charger is moving around Illinois. We have been emailing you. It is possible that the product might eventually make it to you.

Rated 5 out of 5 stars

They always have what I need

They always have what I need, with decent prices, and quick shipping.

20 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

That is awesome! We hope to continue. Thank you for the review.

Rated 5 out of 5 stars

Thankyou letter

First and most importantly, I was unaware of a company like (HEARSYOU). I lost my hearing around six months ago after an explosion, which left me feeling lost. I don't believe the audiologists truly understand what it's like or what device you need. Once again, thank you for making a difference!

6 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you for allowing us to help you. We look forward to working with you again too.

Rated 5 out of 5 stars

They did what they said they would do

They did what they said they would do. I received the microphone ina timely manner. It did not have the pouch in the box. They responded quickly to get me one.

6 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great. I don't know why they didn't have one in the box. We will talk to manufacturer about that!

Rated 5 out of 5 stars

Great experience!

Great experience!
I needed a new charger for my Signia hearing aids. HHH had the perfect solution at a great price. I ordered it, they kept me informed every step of the way, and I received the charger quickly and in perfect condition. If I lived closer I'd be an in-person customer!

12 January 2026
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Reply from Hears Hearing & Hearables

That would be awesome. Feel free to Minnesota. haha Maybe for the summer months.

Rated 5 out of 5 stars

Great people offering Great Service!

Great people, trusted seller, true and prompt communication in real time. These are the folks to turn to when you need any hearing aid service, parts or accessories.

15 January 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We appreciate the kind review! We are here (hear) for you. :) Have a great weekend.

Rated 5 out of 5 stars

Presented them with a problem

Presented them with a problem. hearing and they suggested a product that would look after my problem.

15 minutes later, I ordered the product and should be here in 3 to 4 days

13 January 2026
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Reply from Hears Hearing & Hearables

Great! We live to help.

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