Healthysupplies Reviews 

Most of my order was out of stock despite the site showing that a number were available at the time of ordering and it annoyed me even more that I was only told this AFTER they dispatched other items because I only purchased them to supplement the ‘out of stock’ items I really wanted - and it was too late to cancel. I told them this but there was no good-will gesture, like a postage refund. Instead, I ended up paying postage that was not the good value it would have been for a full order.,

On the plus side, what I did get was well packed - but I wouldn’t take a chance on ordering again as I was left feeling very let down and unhappy.

The different products were in good condition. They came in good time. Well done Healthy Supplies!

Fermented and Inedible Figs
I recently ordered dried figs (Batch Number 137517) from Health Suppliers, and I'm extremely disappointed with the quality.
When the bag arrived, I tried one fig but immediately noticed it tasted odd and was excessively dried out - so hard I couldn't chew it properly. Concerned, I opened several more figs to check, and discovered they were all fermented. There was a spider web-like substance inside them (likely mould), and every fig I checked had the same problem.
I contacted Health Suppliers immediately, providing the batch number. They took several days to respond, and when they did, they simply said they'd checked the product and found "nothing wrong with it." This response was incredibly disappointing - clearly something was very wrong with this batch.
Whilst I'm not bothered about the £11.95 refund, I am concerned about food safety and quality control. These figs were clearly not fit for consumption, and the dismissive response from customer service was unacceptable.
Warning to others: Please check your figs carefully before consuming. If you notice any unusual smell, texture, or webbing inside, do not eat them.
I cannot recommend this supplier based on this experience. The product quality was poor, and their unwillingness to acknowledge the problem or offer any resolution is concerning.
I wish I could upload the photos here.
Would not purchase again.

Love ordering all my favourite food items from Healthy Supplies. They are always affordable with great offers and excellent customer service. I highly recommend buying all your healthy foods from them

Super service; delivered on time today in bad stormy weather.
Very large order, over 40kg, including Kimchi; this was very well protected and kept cool by special wrapping. All in fine condition and well packed, as expected.

Always excellent & well packed. Just need to recycle freezer packaging

On Friday last week the courier for my parcel left it at the wrong house outside in the rain and then emailed me to say it had been delivered. I had no way of finding it as I was not sent the delivery photo. I sent messages and left phone messages to both the courier and Healthy Supplies on Friday and over the weekend and then again today. The response has been very slow and not helpful at all. The issue is still unresolved. I have been a customer for a long time but this experience has been very disappointing.

You have asked for an order number and this is the only way I can see to give it to you as your company email for problem resolution is totally unresponsive. The order number is 1467069

Excellent company to deal with and a huge range of products. I am getting more and more from this company. Prices are good and they could not be more helpful.

always good, always efficient

Great products, safely packed, speedy delivery.

Quality food , safe and well packed,quick delivery.
Healthy supplies care and help save the oceans and our planet. Thankyou'

Old stock 6 days shelf life won’t be ordering again. Contacted them and apparently I ticked a box to say I would be happy with a short shelf life. I don’t remember that. But usually when I buy vegan products they have excellent life span. Not from here really disappointed. Emailed them and not bothered have too many customers to be concerned about me. Thanks for the voucher but I won’t be using and I gave the joint to the fox on my field as she was hungry.

Items received on time, well packaged and secure.
Great quality products as always.

We are so happy to get the organic food delivered to your doorstep. We are so grateful

Just wanted to say how great Healthy Supplies have been. I love their products, which always arrive fresh and in the best condition. Recently my order was lost by Evri and was immediately re-supplied by the company at no extra cost. It's just so good to receive such incredible customer service - every interaction was promptly dealt with and it's great to communicate with real human beings!! Thank you so much!

I ordered some cashew nut. The courier left them in a puddle in the rain and the snow, leaned up against my rubbish bin. The box and the content were soaked and smelled of cat urine. I contacted them. Explaining what had happened, with photo. About 5 emails later and a suggestion that I shouldn't be bothered if the bag wasn't broken. I've decided to throw them away any use a different company.

good info on delay of availability of by CD purchase

Efficient, careful. Very prompt delivery