I met the nurse online together with my husband (he has to do my injections until my hand pain reduces). She was really great - very easy to talk to, well informed and very good at illustrating and ch... See more
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They take care of everything. They sent reminder that my order was due They agree a delivery time that suits me, giving me a 2 hour window. Delivery is always on time. Driver was friendly but pro... See more
The health care nurse was extremely helpful and talked us through the injection procedure perfectly. Sue explained the process in steps which we were able to follow nice and easy.
Lucy was extremely helpful and could not have been more friendly.However I found it extremely difficult to get in touch with your main support before her visit David
Company details
About HealthNet
Written by the company
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Written by the company
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Contact info
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, United Kingdom
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4.8
Excellent
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The nurse on my virtual call was very…
The nurse on my virtual call was very pleasant and knowledgeable, as I’ve never given injections before I was quite nervous but she made me feel at ease within minutes. Very pleased with my experience.
22 August 2026
Very helpful delivery driver
Very helpful delivery driver, also very kind and reassuring.
2 September 2026
Never a problem
Never a problem, on time, lovely pleasant driver, good notifications.
1 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor service
Lack of initial contact.
45min wait on phone.
Appointment made then time changed.
When nurse appointment starts after a few questions was told couldn't have the meeting because I had methotrexate the day before.
No sharps bin supplied.
Not happy
1 September 2026
Reply from HealthNet
Hi,
Please accept our sincere apologies for the delay in call wait times.
We are currently experiencing a high level of calls into our Patient Support Team. If you can please email us via enquiries@healthnethomecare.co.uk, one of our team can look into this for you.
Please also accept our apologies regarding your missing sharps bin. We have asked our Patient Support Manager to contact you directly to resolve this.
Kind Regards,
The HealthNet Team
on time thank you
1 September 2026
Service provided is excellent
Service provided is excellent. Drivers are all very helpful and polite.
1 September 2026
Driver called and waited while I made…
Driver called and waited while I made it home for delivery
1 September 2026
Great service
Delivery was a bit earlier so very grateful, delivered with a smile. Very courteous.
1 September 2026
Arrived on schedule with great customer…
Arrived on schedule with great customer service
1 September 2026
I never got a i belive
1 September 2026
Reply from HealthNet
Hi,
We are sorry to hear that you did not receive what you expected.
If you can please contact our Patient Support Team via enquiries@healthnethomecare.co.uk, one of our team can look into this for you.
Kind Regards,
The HealthNet Team
No issue with deliveries
2 September 2026
Excellent service
The driver waited nearly 10 minutes for me as I could not make it home in time and was friendly and courteous. Great service thank you!
1 September 2026
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