Health Monthly Reviews 14,789

TrustScore 3 out of 5

3.0

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See what reviewers are saying

Rated 4 out of 5 stars

They've always been five stars from me. Cheap, quick delivery and a good range. However, I have just received a letter as a customer with an unfulfilled order, telling me that they are winding u... See more

Rated 2 out of 5 stars

£50 order I made at the start of December has gone missing. Was not notified that they had gone into liquidation weeks ago and don't seem to be able to contact the company any more, so I'm not sure ho... See more

Rated 3 out of 5 stars

This company web site is drastically reduced, many web pages don't open like "Contacts", the phone does not answer, the subsidiary web site swanson.so.uk has closed, so I would have to conclude that t... See more

Rated 4 out of 5 stars

To all waiting. Don't lose hope! My order was expected to arrive on November 2nd. Only 88 days more and today it arrived. It immediately made the day happy! Ene, Estonia

Company details

  1. Wellness Center
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Pet Store
  5. Skin Care Clinic

Information provided by various external sources

We are a premium online health and beauty retailer with a catalogue of over 10,000 products from hundreds of popular UK, American & international brands. We are dedicated to supplying the highest quality products; from vitamins, minerals and supplements, to skin care, cosmetics and fragrances - at the best value available online and in the high street.


Contact info

3.0

Average

TrustScore 3 out of 5

15K reviews

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Rated 1 out of 5 stars

they have stolen my money

The first order went ok. I reordered and since December 2020 (!!!!) I have been waiting for my products. I have paid them alright, and they claim to have sent but magically I never received, and they never answer my e mails. They have stolen my money.

28 October 2022
Unprompted review
Rated 1 out of 5 stars

No communication No refund

For past 2yrs I've been emailing, trying to get my refund for items returned. I returned via RM, proof of posting sent, plus copy of receipts. Still no communication or refund.

5 July 2022
Unprompted review
Rated 1 out of 5 stars

Healty monthly: very very bad!

I've ordered a product 7 months ago,the ask me to wait 2 or 3 months cause, at that moment, they have not the product and I accepted. I have never received the product and they have never replaid to my mails.
Don't buy anithing from healthy monthly!!! A real shame !!

13 June 2021
Unprompted review
Rated 1 out of 5 stars

BE WARNED!!

BE WARNED!!! This company went from hero to zero.

They were a fantastic company 2 years ago. Now, I have been waiting for over ONE YEAR for a delivery, and they don't even answer back to messages after many, many months. So they have effectively stolen my money.

Unless they return to their past reliability, I will never risk ordering from them again.

27 May 2021
Unprompted review
Rated 1 out of 5 stars

They used to be a great company and was…

They used to be a great company and was always happy with orders received and I placed quite a few. However ordered in November and still waiting for the product. I received one email back in the 4 that I sent and they said it was on it’s way from America. Wouldn’t order from them again and would advise others not to part with their money either. Still don’t have the product or the money. Very disappointed.

18 May 2021
Unprompted review
Rated 1 out of 5 stars

Worthless company

I placed an order in October 2020. 7 months later and it still hasn't arrived. I have chased multiple times. As soon as I asked for a refund they stopped responding. Worthless company. Do not trust them

14 May 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

I placed an order and paid with PayPal, but not received my product. PayPal has been excellent I had a full refund.

14 May 2021
Unprompted review
Rated 1 out of 5 stars

Let down

Very good service up to my last order placed in October for £82. I had correspondence confirming it was on its way twice after I'd chased. As soon as I mentioned refund they stopped responding and according to other comments they've gone out of business.

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Company was good between 2015 until mid…

Company was good between 2015 until mid 2020, then the prices went up and i foolishly made a bulk order in November in which i never received.

It appears they went out of business at the start of this year (2021) and knew they were going out of business the last quarter of last year, and unfortunately kept taking orders with no intention of fulfilling them.

I have raised a dispute with Paypal, see what happens.

Amazing how an online only supplement company can go out business so quickly, i'm assuming the new management was poor.

2 May 2021
Unprompted review
Rated 1 out of 5 stars

Order placed 23rd October 2020

Order placed 23rd October 2020! Still not received. First inquiry about whereabouts 21 November elicited a 'fully dispatched' response. In February 13 and 24 I left messages on their website but got no response when I asked for my money back. How do I get my £35.42 back?

2 May 2021
Unprompted review
Rated 1 out of 5 stars

Contact you bank ASAP

Order placed in November 2020 and never received it. Contacted my bank (in April) and was informed that I only had 120 days to raise a dispute from the day of purchase. Since the order was placed in November I'm way passed the deadline for raising the dispute and getting my money back. Lost £21 but good lesson learned for the future. Moral of the story...don't let it too late.

27 April 2021
Unprompted review
Rated 1 out of 5 stars

Worst company so far...

As all other reviews say order not received. Ordered on 27/11/2020 and nothing. I'll try my luck with the bank to get my money back.

27 April 2021
Unprompted review
Rated 1 out of 5 stars

They are the worst

They are the worst. I bought "Jarrow Citicoline, CDP Choline - 250 mg" online and was told that they will be delivered by 19 Nov 2020. It's April 19th 2021 and I still haven't recieved my order and they are refusing to refound my money.

18 April 2021
Unprompted review
Rated 1 out of 5 stars

No answer

I did not receive the ordered dietary supplements and no response to the complaint. I submited my order on 7th December 2020.

6 April 2021
Unprompted review

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