Great company, fast delivery and superb quality products. My birds just leave cheaper products so over the years I’ve bulk bought from here. Never had any issues with products or delivery the birds ab... See more
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About Garden Wildlife Direct
Written by the company
About Us
Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.
Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.
Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.
So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.
As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.
Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.
Thank you and Happy Wildlife Watching!
The Garden Wildlife Direct Team
Contact info
Unit 1 Millennium City Park, Millennium Road, PR2 5BL, Preston, United Kingdom
- +441772 440242
- help@gardenwildlifedirect.co.uk
- gardenwildlifedirect.co.uk
Replied to 24% of negative reviews
Typically replies within 1 week
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Great Service, Great Value
We ordered some nuts for the birds in the garden from Garden Wildlife Direct. They had by far the best price available and the service was wonderful. The delivery arrived by return. I would highly recommend this firm.
Happy customer
Excellent service. Quick delivery, well packed. Good products, never disappoint.
Would recommend.
I am more than satisfied with the…
I am more than satisfied with the Squirrel proof ground multi feeder that I ordered, it arrived within 48hrs of ordering, well packed, and of much better quality than I was expecting for the price. It came with a selection of 4 interchangeable feeding tubes, peanut, small mesh, seed and fatball. It looks smart on my lawn just below my feeding station, I just hope the birds like it as much as I do, but I expect it will take a while for them to get used to it.
Recommended.
From order to doorstep (including a weekend) in 3 days. What more could you want?! Excellent service. Very good range of great quality products to choose from, competitively priced. Loads of very happy birds here.
Goods service but let down by courier company
All products good value and seem popular with our feathered friends! Promptly dispatched but overall experience badly let down by courier company who had possession of package (confirmed by tracking and e-mail) for almost a week before delivery.
I always go to Garden Willife Direct…
I always go to Garden Willife Direct for the best quality bird food, best prices and best service.
Awesome service and products as always
Awesome service and products as always.
Everything is always top class.... I get all my bird feeds from them and the quality is always fantastic. Delivery is swift too. Definitely recommend to others.
Hugely disappointing experience
Hugely disappointing experience. Really low grade, poor quality birdseed and very unhelpful customer service
Very bad customer service 😡
Im really unimpressed by the item I received recently. The holes are far too large for the screws and there was no instructions at all. You wait for customer care to be connected and find when you are at position 1 you get a message stating that you're busy. So you cost me the customer more money. I won't be buying from you again and I will be putting it on trustpilot.
Mrs Deborah Adams

Reply from Garden Wildlife Direct
Since purtchesing a grace feeding…
Since purtchesing a grace feeding station unpacked it and was imediatly dissapointed all the poles where rusty the manufacturers clame this is galvanised but there wrong rust starts on the inside then eats in to your presious galvanising rendering it not fit for purpose but its good qualty metal its a pitty its rusty inside the poles not worth £74.99 more aless £40.00 in this state back to drawing board orderd 10 febuary 2026
Good product at competitive prices and…
Good product at competitive prices and good customer service. I had a problem with one of the items on my order which was sorted out quickly and simply. That's why GWD is my preferred supplier for bird food.
So pleased I found this company
So pleased I found this company. The team are so helpful. They are knowledgeable and really do go the extra mile. As for delivery, it’s super fast enabling me to refill my feeders with high quality seed and nuts.
On behalf of our London/Kent wildlife.. THANK YOU 😊
Great value, great service and quick delivery
Brilliant service, quality and price. The customer service is superb, Tanaya responded to my email query quickly, she was helpful, polite, friendly and professional. We have made several purchases over the last 6 - 8 months and will continue to use and recommend this company.
Excellent service as always
Excellent service as always. Quick delivery and as the box of bird seed is very heavy the courier very kindly asked carried it into the kitchen for me. Very friendly and smiley courier.
Don't believe the pricing marketing hype
This company makes bold unsubstantiated claims about their sunflower hearts being the cheapest in the UK, with prices that "can't be beaten". This is simply not true. For instance, today their cheapest product is 28kg @ £43.19 (£1.54p per kg). This compares with the same Bargain Bird Food product @ £38.69 (£1.38 per kg) - i.e. a full 10% cheaper! I would add screenshots to back this up, but can't find a way to add images to the review.
Brilliant company, customer service, products all first class.
Ordered a number of products which were delivered Friday 23rd January, alas one item was missing, rang them snd within an hour they had rung me back, with 'Yes this had been missed', accidents happen. Anyhow asked if I wanted a refund, nope would rather have the product, my resident crows would never let me hear the rest of it! Sort of expected it would arrive sometime during the week, but no, text and email today Sunday 25th January to say it will be delivered today. Now if that isn't the top of customer service I don't know what is. Plus products are first rate and really competitively priced
Super company to buy wildlife food from
Super company to buy bird, badger and fox food from - particularly larger amounts
Delivery is always on time and well packaged whilst the prices are highly competitive compared to buying bulk amounts with other wildlife food suppliers
Great communication, always fix something if it's not quite right and plenty of special offers on when you're signed up for their newsletter
Excellent product and excellent service
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