Healthletic Reviews 

771
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

This is my second purchase with Healthletic. I'm very satisfied with the quality of the product [Bones1] I purchased this past July. On my second purchase of the same product, I accidently purchased a... See more

Rated 4 out of 5 stars

It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more

Rated 1 out of 5 stars

Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more

Company replied

Rated 1 out of 5 stars

HEALTHLETIC Nattokinase tablets contain metal and shouldn’t be consumed. I wasn’t feeling good so tore a capsule open and more than half the mixture in the capsule contained metal so much so almost th... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

3.1

Average

TrustScore 3 out of 5

771 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(771)

559 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company. They'll take your money, never ship anything to you, and keep telling you there's a 'delay' but everything is fine. I never received my order. A bunch of thieves and liars.

10 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Tom, we’d like to resolve this. We haven’t been able to locate an order or support conversation under the name shown here, so we can’t check the tracking or refund position from the review alone. Please send our team the email used at checkout or your order number and we’ll process either a replacement or a refund. — The Healthletic Team

Rated 5 out of 5 stars

Satisfied speedy service

I received two emails, with different order numbers, following a single order I had placed. I sent an email to customer service asking for clarification to avoid getting billed twice. Within an hour, they had confirmed one of the two orders and asked me to forward a copy of the 2nd confirmation. I sent the copy. 1st thing next morning I received an clarification that the 2nd email was an internal error,& that there was only 1 order and thanking me for my purchase.
I am amazed and very happy with the speed of the customer service.

9 July 2026
Unprompted review
Rated 2 out of 5 stars

Be wary of this company

Be wary of this company. I set up a standing order for their body protection formula. It took FOREVER to get the first order. Then they charged my credit card for two subsequent monthly orders without shipping the product. When I contact customer service the response time is acceptable, but the excuse that the demand outpaces the supply is unacceptable, especially if they charge a credit card and never ship the item. After several email exchanges I did receive one of the orders, but I'm STILL waiting to receive the one missing order, and it's going on four months now. In my last email I demanded a tracking number for the missing order or refund the cost of the order to my credit card. I have also cancelled the standing order and will never order anything from this company again!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Nattokinese once I…

I ordered the Nattokinese once I received it I was told by my doctor I cannot take this. I immediately emailed the company and explained this to them. I did receive a reply right away telling me where to return the product and to give them the tracking number which I did. They received the product approximately 5 days later at which time I emailed again to confirm they had received it. They replied immediately that they had received it and said they would refund my money. They did just that, my money was refunded the next day. I am very pleased with the immediate replies they gave me and the refund. I would reccomend them to anyone they are a very trustworthy company.
Joyce Malone, Las Vegas, NV

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered Nattokinase

Ordered Nattokinase, 3 bottles. Took over one month to receive. Paid through Shopify which after reading all of the reviews here may have saved me a lot of headaches with fraudulent charge claims. I was actually surprised to receive the product as I figured I had been scammed. Bottles were packaged okay, but was suspicious of the authenticity of the ingredients. I took a risk and tried 2 capsules. I am fairly certain that what I received was not Nattokinase, but a diluted mixture of niacin powder. I could tell by an almost immediate reaction that is known as a niacin flush which I have experienced before from taking niacin. Nattokinase would not do this on its own even at the 10,800 FU level. I have taken more reputable brands of Nattokinase at higher doses and never experienced this reaction. I would not trust this product as the genuine article. Order at your own risk.

6 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi William,
If you noticed a physical reaction after taking the capsules, please stop taking them and speak with a healthcare professional. We couldn’t locate an order under the name shown here — send our team your order number or checkout email so we can identify the batch involved. — The Healthletic Team

Rated 1 out of 5 stars

This company is the worst I have ever…

This company is the worst I have ever dealt with. It over a month to get my order, they never communicated with me. And they charged me twice for orders I didn't make. I disposed of the product I received because I don't trust their products, if they scam you they probably don't have a legitimate product.

11 May 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Bradley, we’d like to look at this directly. On the charges: our discounted pricing applies when the subscription option is selected at checkout, which is shown on the product page and listed in the cart before purchase — but if charges were made that don’t match that, we want to correct them. We haven’t been able to locate an order or support history under the name shown here. Send our team the email address used at checkout and we’ll review every charge on the account and the delivery record. — The Healthletic Team

Rated 1 out of 5 stars

Lithuania

Product supposedly shipped from Lithuania. Really and they claim to have warehouses in the U.S. Product was purchased in February it is now July and still getting nothing but lies. I would not trust the product even if I received it. No telling what is actually in it.

3 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Larry, an order placed in February that still hasn’t arrived is something we want to resolve rather than explain. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are now fulfilled from our US warehouse. We couldn’t locate an order under the name shown here, so send our team your order number or the email used at checkout and we’ll resolve this with a refund or a replacement — whichever you prefer. — The Healthletic Team

Rated 1 out of 5 stars

Shipped a continuing supply of a…

Shipped a continuing supply of a product and billed me when i didn't request it.

3 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Robby, we’d like to clarify how the pricing worked on that order. The discounted rate applies because the subscription option is selected — it’s shown on the product page and listed in the cart as a monthly subscription before checkout. Our records show that when you contacted us on 3 July the subscription was cancelled, so no further orders or charges will be created. If you’d like us to review the charge for the shipment already sent, contact our team and we’ll look at the options that apply. — The Healthletic Team

Rated 1 out of 5 stars

Still waiting ordered over a month ago!

Still waiting ordered over a month ago!

1 June 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Rick, your order took longer than it should have and you shouldn’t have had to chase it as often as you did. Our records show that when you asked for a refund on 3 July we confirmed it the same day. If it hasn’t reached you by now, contact our team and we’ll follow it up straight away. — The Healthletic Team

Rated 1 out of 5 stars

Still waiting for the product order on…

Still waiting for the product order on 28/5/26

2 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Sonya, we’d like to get this sorted. We haven’t been able to identify the order from the name shown on the review alone — please send our team the email address used at checkout or your order number and we’ll check where the parcel is and arrange a replacement or refund. — The Healthletic Team

Rated 1 out of 5 stars

Never Received - Scam or Incompetent?

Placed my order on 5/16/26. Money was charged to my card on 5/18/26. Order was not fulfilled until 3 weeks later and reaching out to customer service to find out why. I was assured it would be sent asap but that they had a high volume of orders, yada yada yada. The order finally shipped a week later from Lithuania, not the U.S. as I had thought. The package has been “stuck” in customs since June 8th and it is now July 1st. I have asked for my money back and have threatened to dispute the charge twice but their standard response is to be patient and that they can’t control customs timing. However, customs will only delay a package if it’s questionable or lacking proper documentation or fees. They’ve washed their hands of me and I of them. I’ve disputed the charge with my credit card and will hopefully receive a refund. We will see. If this company isn’t a scam, they at the very least have an unsustainable business model. By now, I should be on my second bottle of this supplement and yet I haven’t even received the first. It’s an unreasonable timeline and they should not offer international shipping if they can’t actually complete the process. Here’s an interesting concept, why not ship a boat load of this stuff to their supposed location in WY in order to fulfill U.S. orders.

16 May 2026
Unprompted review
Rated 4 out of 5 stars

Not a scam but LONG delivery time.

We were already taking nattokinase but their website was beautifully configured and we needed refills, so I ordered 3 bottles. And yes, I ordered before I did deeper investigation. My bad! It appears their location in Casper, WY is a FedEx store with a PO Box, which was disappointing. I figured I’d been had at that point. But I persevered on. For weeks my order number status never moved. I emailed twice and got prompt, full answers that my order was indeed valid and being prepared. They said they’d been swamped by so many orders they were working hard to catch up. Then, exactly 7 weeks to the day from my order date, my order arrived. It was very securely packaged, each bottle individually wrapped inside a very stout box. I was very impressed by this. I rated them 4 stars for the length of time from order to receipt. Seven weeks is stupid. But, when my order status went to “shipped,” the package arrived in about 4 days. I’ll order from them again knowing full well that the process isn’t for quick delivery.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order May 1st it's now July…

I placed an order May 1st it's now July 1st I have been in contact with them at one point they did refund my shipping fees but I still haven't received my product nor have I received my tracking number so I have now today June 1st ask for a refund let's see what happens.

1 May 2026
Unprompted review

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