It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more
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My experience was great however it would be nice if it would allow me to adjust my subscription refills. I purchased them by three and get two free subscription to save money but would like to space o... See more
I had a issue with ordering, customer service was fantastic and Charina was able to get this corrected straight away with no issues at all. Thanks for the help.
Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more
Company replied
Company details
Written by the company
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contact info
312 W. 2ND ST #2359, 82601, CASPER, United States
- hello@healthletic.io
- healthletic.io
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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I contacted customer service with a…question
I contacted customer service with a question & my problem was resolved very quickly to my complete satisfaction. Thank you very much!!!
Healthletic can't be trusted.
I ordered products from Healthletic. I finally received the order more than three weeks later after asking where the order was. I received no updates until I asked about the order. It seems that once they get your money, they forget about you. My order was a one-time purchase of eight bottles of a product (enough for about six months). Six days later, I received a message that a new order was being processed. However, I did not place this second order. I immediately sent a message to Healthletic to get the second order canceled. They offered a 30% discount if I would accept the second order. I declined their offer and asked for them to cancel the order. I was told that the order was canceled. Four days later I received a message from Healthletic that my order had been shipped (after they told my it was canceled). I told them that I would be sending this package back to them and requested a pre-paid shipping label to pay for the return of a package that I did not order. Heatlhletic has told me that return shipping is to be paid for by the customer - even for items that I did not order. I will NOT ever do business with Healthletic again and will repeat this experience to everyone that will listen. These liars cannot be trusted.
I would like to add to this review.
I did not give up on getting my money returned. After about month of exchanging email messages (35 or so) and dealing with five different employees of Healthletic, I finally got my money back with an apology which included a statement that they would look into my complaints. I hope they can get this figured out and start treating customers with respect and better business practices.

Reply from Healthletic
Dealing with Healthletic is frustrating…
Dealing with Healthletic is frustrating to say the least. I originally purchased the NattoKinase 20,000 on April 20th. Because the item was falsely advertised as a U.S. manufactured product, I expected it to come to me fairly quickly. Not so. I just received an official, 4-page letter from U.S. Customs and Border Protection stating that the product was seized in Miami.
They have also been blowing up my email account with offers of " 50% off" and other such nonsense. To add insult to injury, they even tried to bill me on auto-ship.
Don't do it people!

Reply from Healthletic
I appreciate the third party testing…
I appreciate the third party testing certificate and the FAQ area.
DO NOT give this company your credit…
DO NOT give this company your credit card information. I placed an order for one bottle, which I never received, and they put me on a subscription. I have email them numerous times requesting cancellation. They claim that it is cancelled and continue to charge me monthly. I have now been charged 3 times and never received anything.

Reply from Healthletic
I ordered the Bones(01) and then found…
I ordered the Bones(01) and then found out my doctor didn’t want me to take it because of kidney issues. I requested a refund and cancellation of future shipments and was treated with kindness and a prompt response, including a full refund. I appreciate the understanding and help given to me through the Healthletic staff.
No problems
Order easy confirmation arrived…
Order easy confirmation arrived quickly. Now, wait for package. Thanks.
JUST ordered Hairmidian…….
Just finally ordered a 3-month supply of the Hairmidian product and looking forward to seeing how effective it is. Cathlyn was a very helpful & responsive(!) CSR who answered my series of emailed questions as promptly as possible. Great job, Cathlyn! I’m puzzled & a bit concerned though that I couldn’t find any reviews online of said product though. Keeping my fingers x’d and hoping for the best with this leap-of-faith. I’ll try to follow up by November of ‘26 after giving Hairmidian a true chance.
Great website
Great website, easy to use, great products, very high quality.
Quick customer service…
I asked a question and was answered quickly, right to the point with a link to my question. Great service.
WARNING - they will fraudulently charge your credit card
WARNING - Healthletic will fraudulently use your credit card by putting you on a subscription service that you never authorized.

Reply from Healthletic
Terrible customer service
The products is good, but the company is terrible. I asked to cancel my subscription and they chose to ship my order anyway… as long as they get your money they don’t care. The worst customer services Ive seen in a long time. Stay away

Reply from Healthletic
DO NOT BUY ANYTHING FROM THIS SITE ITS…
DO NOT BUY ANYTHING FROM THIS SITE ITS A SCAM. THE HEALTH SUPPLEMANTS ARE FAKE AND T HALF THE TIME THEY ARE NOT SENDING YOU ANYTHING TILL YOU COMPLAIN ABOUT NOT RECIEIVING YOUR ORDER. AND THEY DONT TELL YOU THAT THE SHIP TIME COULD 4-5 MONTHS

Reply from Healthletic
Do NOT order from this company
Do NOT order from this company. They'll take your money, never ship anything to you, and keep telling you there's a 'delay' but everything is fine. I never received my order. A bunch of thieves and liars.

Reply from Healthletic
Satisfied speedy service
I received two emails, with different order numbers, following a single order I had placed. I sent an email to customer service asking for clarification to avoid getting billed twice. Within an hour, they had confirmed one of the two orders and asked me to forward a copy of the 2nd confirmation. I sent the copy. 1st thing next morning I received an clarification that the 2nd email was an internal error,& that there was only 1 order and thanking me for my purchase.
I am amazed and very happy with the speed of the customer service.
Be wary of this company
Be wary of this company. I set up a standing order for their body protection formula. It took FOREVER to get the first order. Then they charged my credit card for two subsequent monthly orders without shipping the product. When I contact customer service the response time is acceptable, but the excuse that the demand outpaces the supply is unacceptable, especially if they charge a credit card and never ship the item. After several email exchanges I did receive one of the orders, but I'm STILL waiting to receive the one missing order, and it's going on four months now. In my last email I demanded a tracking number for the missing order or refund the cost of the order to my credit card. I have also cancelled the standing order and will never order anything from this company again!
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