Healthletic Reviews 

768
TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

It was easy to purchase and bonus discount was applied. I nearly fell for the subscription. Luckily I read the order properly before I hit the pay button. That was also easy to remove. I have been ca... See more

Rated 4 out of 5 stars

My experience was great however it would be nice if it would allow me to adjust my subscription refills. I purchased them by three and get two free subscription to save money but would like to space o... See more

Rated 5 out of 5 stars

I had a issue with ordering, customer service was fantastic and Charina was able to get this corrected straight away with no issues at all. Thanks for the help.

Rated 1 out of 5 stars

Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Contact info

3.1

Average

TrustScore 3 out of 5

768 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(768)

557 reviews in the last 12 months

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Rated 1 out of 5 stars

Healthletic can't be trusted.

I ordered products from Healthletic. I finally received the order more than three weeks later after asking where the order was. I received no updates until I asked about the order. It seems that once they get your money, they forget about you. My order was a one-time purchase of eight bottles of a product (enough for about six months). Six days later, I received a message that a new order was being processed. However, I did not place this second order. I immediately sent a message to Healthletic to get the second order canceled. They offered a 30% discount if I would accept the second order. I declined their offer and asked for them to cancel the order. I was told that the order was canceled. Four days later I received a message from Healthletic that my order had been shipped (after they told my it was canceled). I told them that I would be sending this package back to them and requested a pre-paid shipping label to pay for the return of a package that I did not order. Heatlhletic has told me that return shipping is to be paid for by the customer - even for items that I did not order. I will NOT ever do business with Healthletic again and will repeat this experience to everyone that will listen. These liars cannot be trusted.

I would like to add to this review.
I did not give up on getting my money returned. After about month of exchanging email messages (35 or so) and dealing with five different employees of Healthletic, I finally got my money back with an apology which included a statement that they would look into my complaints. I hope they can get this figured out and start treating customers with respect and better business practices.

20 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Gus, we’d like to look into this properly. We haven’t been able to locate an order or support history under the name shown here, so we can’t review what happened with the cancellation or the return as things stand. Please send our team the email address used at checkout or your order number and we’ll look at both the cancellation and the return costs and process a full refund — The Healthletic Team

Rated 1 out of 5 stars

Dealing with Healthletic is frustrating…

Dealing with Healthletic is frustrating to say the least. I originally purchased the NattoKinase 20,000 on April 20th. Because the item was falsely advertised as a U.S. manufactured product, I expected it to come to me fairly quickly. Not so. I just received an official, 4-page letter from U.S. Customs and Border Protection stating that the product was seized in Miami.

They have also been blowing up my email account with offers of " 50% off" and other such nonsense. To add insult to injury, they even tried to bill me on auto-ship.
Don't do it people!

20 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Marvin, a customs seizure is something out of our control for the most part. We couldn’t locate an order or support conversation under the name shown here — send our team the email used at checkout or your order number and we’ll review it, including the marketing emails you’ve been receiving. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are now fulfilled from our US warehouse. — The Healthletic Team

Rated 1 out of 5 stars

DO NOT give this company your credit…

DO NOT give this company your credit card information. I placed an order for one bottle, which I never received, and they put me on a subscription. I have email them numerous times requesting cancellation. They claim that it is cancelled and continue to charge me monthly. I have now been charged 3 times and never received anything.

15 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Jamie, three orders went out and none of them reached you, and that’s the core of the problem here. Our records show the subscription is now cancelled, so there will be no further charges, and a refund was processed on 15 July. We’d rather have delivered the products than refunded them, and we’re reviewing why these shipments stalled in transit. If the refund hasn’t reached you, contact our team and we’ll chase it. — The Healthletic Team

Rated 5 out of 5 stars

I ordered the Bones(01) and then found…

I ordered the Bones(01) and then found out my doctor didn’t want me to take it because of kidney issues. I requested a refund and cancellation of future shipments and was treated with kindness and a prompt response, including a full refund. I appreciate the understanding and help given to me through the Healthletic staff.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

JUST ordered Hairmidian…….

Just finally ordered a 3-month supply of the Hairmidian product and looking forward to seeing how effective it is. Cathlyn was a very helpful & responsive(!) CSR who answered my series of emailed questions as promptly as possible. Great job, Cathlyn! I’m puzzled & a bit concerned though that I couldn’t find any reviews online of said product though. Keeping my fingers x’d and hoping for the best with this leap-of-faith. I’ll try to follow up by November of ‘26 after giving Hairmidian a true chance.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

WARNING - they will fraudulently charge your credit card

WARNING - Healthletic will fraudulently use your credit card by putting you on a subscription service that you never authorized.

15 June 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi John, we’d like to clarify how our subscription pricing works. The discounted rate applies because the subscription option is selected: it’s shown on the product page, reflected in the bundle price before the item is added to the cart, and listed in the cart as a monthly subscription ahead of checkout. There are several accounts under the name shown here, so we haven’t been able to identify your order. Please send our team the email used at checkout and we’ll confirm the subscription status and review the charges directly. — The Healthletic Team

Rated 1 out of 5 stars

Terrible customer service

The products is good, but the company is terrible. I asked to cancel my subscription and they chose to ship my order anyway… as long as they get your money they don’t care. The worst customer services Ive seen in a long time. Stay away

10 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Taylor, the order went out after you’d asked us to stop it, and we should have caught it before it entered fulfilment. Our records show the subscription was cancelled the same day you contacted us, and that the 35% discount you asked for was applied to that order on 13 July, shortly after this review. If anything about the amount still doesn’t look right, contact our team and we’ll go through it with you. — The Healthletic Team

Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS SITE ITS…

DO NOT BUY ANYTHING FROM THIS SITE ITS A SCAM. THE HEALTH SUPPLEMANTS ARE FAKE AND T HALF THE TIME THEY ARE NOT SENDING YOU ANYTHING TILL YOU COMPLAIN ABOUT NOT RECIEIVING YOUR ORDER. AND THEY DONT TELL YOU THAT THE SHIP TIME COULD 4-5 MONTHS

9 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Omar, we’d like to address both points directly. Our products are supplied and packaged to the specifications shown on the label, and we take any suggestion otherwise seriously — but we’d need to know which order and batch you received in order to look into it. On delivery, the timeframe described here doesn’t match our shipping times, and we couldn’t locate an order under the name shown at all. Send our team your order number or the email used at checkout and we’ll review both and resolve whatever is outstanding. — The Healthletic Team

Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company. They'll take your money, never ship anything to you, and keep telling you there's a 'delay' but everything is fine. I never received my order. A bunch of thieves and liars.

10 July 2026
Unprompted review
Healthletic logo

Reply from Healthletic

Hi Tom, we’d like to resolve this. We haven’t been able to locate an order or support conversation under the name shown here, so we can’t check the tracking or refund position from the review alone. Please send our team the email used at checkout or your order number and we’ll process either a replacement or a refund. — The Healthletic Team

Rated 5 out of 5 stars

Satisfied speedy service

I received two emails, with different order numbers, following a single order I had placed. I sent an email to customer service asking for clarification to avoid getting billed twice. Within an hour, they had confirmed one of the two orders and asked me to forward a copy of the 2nd confirmation. I sent the copy. 1st thing next morning I received an clarification that the 2nd email was an internal error,& that there was only 1 order and thanking me for my purchase.
I am amazed and very happy with the speed of the customer service.

9 July 2026
Unprompted review
Rated 2 out of 5 stars

Be wary of this company

Be wary of this company. I set up a standing order for their body protection formula. It took FOREVER to get the first order. Then they charged my credit card for two subsequent monthly orders without shipping the product. When I contact customer service the response time is acceptable, but the excuse that the demand outpaces the supply is unacceptable, especially if they charge a credit card and never ship the item. After several email exchanges I did receive one of the orders, but I'm STILL waiting to receive the one missing order, and it's going on four months now. In my last email I demanded a tracking number for the missing order or refund the cost of the order to my credit card. I have also cancelled the standing order and will never order anything from this company again!

6 March 2026
Unprompted review

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