HealthLabs.com Reviews 

4,372
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

DO NOT USE I have a high profile client who needed lab work done. we booked and they did not show and he was fasting all day for it. then we called customer service and rebooked for the next day and... See more

Rated 5 out of 5 stars

What a fast and easy process! Needed a test for one of our children for school (state vaccination compliance). After the results were ready we spoke to one of their "Patient Services Representatives... See more

Rated 5 out of 5 stars

This a wonderful and much needed service. I'm amazed at how many tests are available through this service without a doctor's prescription. Having these tests available is empowering. Order, scheduling... See more

Rated 5 out of 5 stars

It was very affordable and easy to get an appointment at the many labs they utilize. Got my lab results the following day. This should be utilized by people who don’t have insurance or don’t want to w... See more

Company details

  1. Blood Testing Service

Information provided by various external sources

HealthLabs.com offers an expansive collection of lab test categories and test types at discounted rates. Simply order your blood or urine tests online, visit a local lab near you to give your blood work or urine sample for testing, and receive your results quickly and confidentially in your HealthLabs.com account within 1-3 days.


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

4K reviews

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No recent history of asking for reviews

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3.5

All reviews

(4,372)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use, quick results!

Website is very easy to navigate, I received my test results 24 hours after testing. Affordable, overall great experience! Customer service is very helpful as well.

23 January 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience - ripped me off

They steered me toward a lab, one that I did not want to use, by saying it would be faster. Then it turns out that lab isn't accepting anyone for a week out and the one I wanted to use is accepting people today. They charged me $16 to cancel the order. Dishonest practices. I will never do business with them again.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Fast results.

Fast results.
Although tests are booked separated but all results from same day are combined in 1 file pdf which is difficult to submit to different inquiries.

19 January 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a cervicorrect necklace and…

I ordered a cervicorrect necklace and tried it according to their usage policy.
I have asked numerous times how to get a refund and they keep sending how to use the brace. Now they won't even return my request on how to return for a refund.
DO NOT DEAL WITH THIS COMPANY. THEY ARE ONLY THERE TO SERVE THEMSELVES!!!!!!!!!!

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy. Ordered the test and was able to schedule at a nearby location and get test done with no additional paperwork or an appointment.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

What a fast and easy process

What a fast and easy process! Needed a test for one of our children for school (state vaccination compliance). After the results were ready we spoke to one of their "Patient Services Representatives" (April) who was very nice, professional and explained how to interpret the results. The cost was very reasonable and we got to select the local lab to draw the sample. We definitely recommend this service and will use again if needed.

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Will use again !!

Everytime I call I am greeted so nicely. The staff at health labs are well trained and knowledgeable, quick and easy to talk to. Thanks !

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Trust This Company

I was given a address near me to have my lab test. When I arrived at the location another company existed with a different name. I call to confirm address and an employee repeated the same location. She also asked if I wanted to change locations. After I refused to change locations and wanted a refund. I was told that they would keep 20% of the refund. I just called my credit card company and reported this incident. Do not trust this company. Could end up like me. Paying up front is always a bad idea. Take it from me or you could be the next one make a phone call.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Usng this company was so quick

Using this company was so quick, easy and affordable. It showed me a preferred lab and they were really quick, I was in and out within 15 mins. I also got my test results in 1 day! I will definitely use healthlabs.com again for my blood work if needed in the future!

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Product doesn’t fit can’t get the refund The item supposedly had a money back guarantee. Lol they are just ridiculous

22 December 2023
Unprompted review

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