The Health Insurance Specialists Reviews 

1,031
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are a really excellent company to deal with. Knowledgeable, helpful, prompt, efficient; exactly what you need when arranging company healthcare. Our account manager (Astrid) was fantastic throu... See more

Rated 5 out of 5 stars

We recently secured private healthcare for Weston Rengifo Architects Practice Ltd through Health Insurance Specialists, and the entire process was seamless from start to finish. Astrid Gardiner, our... See more

Rated 5 out of 5 stars

From start to finish, everything went without a hitch. As our renewal date came up they reviewed our current company and got quotes as comparison. We took a new company as they were cheaper on a like... See more

Rated 5 out of 5 stars

Second time I have used this company to get quotes on private medical insurance as my current insurer raised its renewal by over 20%. Both times I saved money as well as getting better cover.Very prof... See more

Company details

  1. Insurance Agency

Written by the company

The Health Insurance Specialists has worked hard to create an experienced and highly-trained team that will hand pick only the best private health insurance policies that we have total trust in. As a company, we pride ourselves on offering the widest choice of policies in the market – including plans and policies which are exclusive to a select few healthcare advisers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,031)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The efficiency of Naomi Lavelle

The efficiency of Naomi Lavelle. I was changing the policy provider . For many years my husband and I had a joint policy with Avia . It was a signature policy which was only applicable in Scotland. One of my sons and my grandchildren live in Leeds so I wanted to be covered there when I visited. This did not apply to my a husband. Within a day Naomi organised my husband to stay with Avia and myself to change to AXA. Very impressive . I cannot speak more highly of her.

22 December 2023
Rated 5 out of 5 stars

Health insurance minefield

I had spent a lot of time over past 4-5 years speaking to providers of health insurance, but I would say this most recent experience with The Health Insurance Specialists was possibly the best.
If you have pre existing conditions getting advice and quotes just gets more complicated.
My conclusions on this topic at the moment are:
1) Forget trying to get quotes on comparison web sites. Its too vague.
2) Ensure that you know precisely what is on your GP medical records, because if you make a claim, these records can be investigated.
3) Phone a health insurance broker or company direct, and be prepared be betotally tranparent, ask lots of questions,( what if?). Be prepared to spend time with your research and comparisons.
4) I had never contacted this company before, but this time found a contact at the Health Insurance Specialists, who listened, explained and researched the market to match our health insurance needs, better than any body else previously.
5) As is usually the case there will be compromises between levels of cover and costs, but it is so important to have a crystal clear understanding of what you what your entitlements will provide should you need assistance with health issues.
6) Finally, a huge thank you to (T), at The Health Insurance Specialists, who spent a lot of time dealing with my enquiries, and provided a suitable policy.

13 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look