HealthCentralUSA.com Reviews 

717
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I sent an email late Saturday night asking about my order. Customer Service responded to my email and it was in my inbox first thing Sunday morning before Church. Subsequently I asked a question. T... See more

Rated 5 out of 5 stars

Had never seen or heard of your company/site. I changed search engines and you popped up! So grateful to find you with awesome prices and variety of products/brands! Look forward to receiving my order... See more

Rated 1 out of 5 stars

Two dishonest ads on their website: One says "Free Delivery"; another says sale $12.21 (for a supplement) but charged $22.20. On checkout both turn out to be false. Never heard back after calling and... See more

Rated 5 out of 5 stars

I had been searching for Vitamin Code Grow Bone System for a few weeks because the company I was originally ordering from had been out of stock for a while. I deal with osteoporosis from weight loss... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Health Food Store
  4. Sports Nutrition Store

Written by the company

At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.


Contact info

3.9

Great

TrustScore 4 out of 5

717 reviews

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3.9

All reviews

(717)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order 5/25/24 for eyedrops…

I placed an order 5/25/24 for eyedrops I cannot find elsewhere. Order was confirmed and said they would notify me when it shipped. It never shipped, but a charge of $54.98 is on my Citi card. If you don't have it, and therefore cannot ship it, do not try to charge me for it. So disappointed. They were excellent eyedrops.
I expect a full refund. M. A. Lane

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Unavailable product promised but not delivered

I ordered a product that has become unavailable through other sources. Their website allowed me to order multiple bottles, and I prepaid the order in full. I did not hear from the company for over one month regarding the status of my order, so I requested a full refund, which they issued immediately. I will not be doing business with them again.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company.

Do not buy from this company.

I purchased an item on June 2,2024, they sent me a confirmation number but they never informed me if it was shipped. I have not received it as of today, June 27, 2024. They did take the money from my visa payment. On June 24, I sent them a letter inquiring about the item and did not receive a response . I called the phone number listed on their web site 8136681979 and they answered by saying that this is an unmanned number and I should send them an email instead.
On June 27, I filed a dispute of this transaction with VISA.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

You had what I have been searching for

You had what I have been searching for. I use this in my recipes, especially cucumber and tomatoes. My son loves it and I fix it for him as regularly as possible when the vegetables come in. I am out and have looked everywhere for it. Was glad to run across your website in my search for the Equal 4 oz jars.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

STOP. Not Trustworthy.

Made order with HealthCentralUSA but after several days received no ship date. When I inquired “JJ” emailed back that the order was removed from the system because I was out of the local shipping area and I could reorder using a different shipping mode. (That mode was well over $100 for the small items) JJ also wrote that a refund on my credit card was forthcoming. No credit on the card was made. After further investigation not on TrustPilot I see the BBB shows many complaints and an F Rating.
Addendum: Today we received the refund on our credit card. This however does not change my rating or concerns.

5 June 2024
Unprompted review
HealthCentralUSA.com logo

Reply from HealthCentralUSA.com

Hello! We are sorry to hear that. We always refund immediately if the situation on the order qualifies for it. Depending on the bank and day of the week it can take a few days for it to show. Please update your review or message us with any other questions. Thanks!

Rated 1 out of 5 stars

Don't buy from this company

Update: June 28, 2024. After placing this experience here and having the fraud dept of our credit card look into this transaction, we did get our money refunded. This took way too long. They never contacted us, we had to initiate all communication. They kept saying it was our fault that we placed our order incorrectly. What a headache. Save yourself some grief and don't order from them.
We placed an order on April 4, 2024. They charged the amount through our credit card. We have not received the product. In good faith, we ordered another product on May 20, 2024. They, again, charged our account and this order, too, has not arrived. Even after 3 emails to them asking about the order status, and most recently, for a refund, we have not received any response. Order numbers 178379 and 188432. We have contacted VISA and have filed a dispute.

2 April 2024
Unprompted review
HealthCentralUSA.com logo

Reply from HealthCentralUSA.com

I researched your issue. If you check your order confirmation email, it looks like you chose the local delivery option. Because you live outside the local delivery area it created an issue in the system. Don't worry! I just pulled your order from the que and the system canceled your order and issued a full refund to you. Refunds typically take 3 to 6 days to go through. If you decide to place a new order with a different shipping option, you can reply to this email with your new order number, and I will put a rapid dispatch on it for you!
info@HealthCentralUSA.com

Also, we show zero communication attempts by you. I would check the emails you sent to confirm you are sending to the proper address. Please update this review with screenshots of your communication attempts so we can investigate.
Thank you!

Thank you

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