HealthCentralUSA.comReviews 

718
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I sent an email late Saturday night asking about my order. Customer Service responded to my email and it was in my inbox first thing Sunday morning before Church. Subsequently I asked a question. T... See more

Rated 5 out of 5 stars

Had never seen or heard of your company/site. I changed search engines and you popped up! So grateful to find you with awesome prices and variety of products/brands! Look forward to receiving my order... See more

Rated 1 out of 5 stars

Two dishonest ads on their website: One says "Free Delivery"; another says sale $12.21 (for a supplement) but charged $22.20. On checkout both turn out to be false. Never heard back after calling and... See more

Rated 5 out of 5 stars

I had been searching for Vitamin Code Grow Bone System for a few weeks because the company I was originally ordering from had been out of stock for a while. I deal with osteoporosis from weight loss... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Health Food Store
  4. Sports Nutrition Store

Written by the company

At Health Central USA, we are dedicated to providing our customers with the highest quality natural products designed to support and enhance their well-being. By curating an extensive range of premium vitamins and health supplements, we strive to empower individuals to take control of their health and achieve optimal wellness. Our team of experienced professionals meticulously research and source only the finest ingredients to ensure the utmost efficacy and safety of our products. With a strong belief in the power of nature and science, we are committed to guiding our customers on their journey to a healthier and more vibrant life.


Contact info

3.9

Great

TrustScore 4 out of 5

718 reviews

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No history of asking for reviews

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3.9

All reviews

(718)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Ripped Off

Ordered Wednesday May 22,2024 credit card charged the next day as of today September 10,2024 nothing. Not sure how people are saying good customer service as I was not able to get through the phone number they provide none of my emails have been answered. Why the better business bureau is not looking into this company with all of the complaints is beyond me.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. As others have stated, the following will happen: You will not receive any product. When you ask about your order, you will get an email stating they are now only focusing on "health & wellness." Refund is promised. NO refund will be made. Any inquiries will result in an email from a "JJ" who does nothing.
You will not receive a product or refund.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

IT'S A TOTAL SCAM!!

I have NO idea where the "5-Star Reviews" came from- If there were minus stars, that's what I would give. I read the1-Star reviews & word for word they ditto my own experience. Step 1: "Oh, how amazing- Your company had the exact hard-to-find item I'd been searching for!" Step 2: Pay with credit card. Step 3: A month later, nothing is received. Step 4: Get email stating they are now only focusing on "health & wellness." Step 5: Refund is promised. Step 6: I send an email inquiring why NO refund has been made, even after the longest possible allotted time. Step 7: Receive a fake answer about the credit card company taking longer to process than usual. Step 8: I wait awhile, still no refund & so inquire again. Step 9: Same BS response from "TT" or "JJ" or whoever. Lesson learned. Step 10: Write scathing bad review...

17 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!

These people are scam artists! Do not trust them! They took my money, but never delivered my product. They've given the same excuses (lies) to other customers (victims), as well. They have a system in place. I've blocked & reported them. I just hope they get shut down SOON.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

Paid for vitamins I never received!

I placed an order online through HealthCentralUSA for Solgar HyBio Vitamin C. My credit card was charged the next day (6-19-24) but as of today 8-7-24, I have still not received the vitamins. I recently sent an email giving all details of the order. The site says they will respond within 24 hours. I have had no response to that email from a week ago. All I want is the vitamins as ordered or my money refunded.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

I didn't cancel my order

I didn't cancel my order. Health Central did - only AFTER they used my credit card to pay for the item that I ordered. They promised me a refund which I never received. Don't do business with this company unless you want to get ripped off.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

This Health Central USA company is a FRAUD

This Health Central USA company is a scam company. Don’t buy anything from them. I bought some coffees from them and they were never delivered. After a month, I contacted them and they mentioned something about me choosing a local delivery bullsh*t option and won’t be able to ship to me. Why didn’t they tell me that the first week? I had to contact them to find out after a month. So, they went ahead and canceled my order and will issue me a refund. It’s almost 2 weeks now and I still don’t see a refund, yet. Been emailing them over and over but all they can say is that some orders take longer than others and they don’t know when I will get my refund. Ridiculous!! This company is a fraud.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING-SCAMMERS

DO NOT ORDER ANYTHING! DISGUSTING SCAMMERS-Health Central USA
Terrible-My order was refunded (SO THEY SAY...I HAVE NOT RECEIVED A REFUND) without my knowledge (no call no email prior to my inquiry for status on delivery) that they say was because "...you (I) chose delivery out of the local delivery area" and it "created an issue in their system." They did not give me notice until I waited the 14-28 days for delivery (as per their instructions) and then inquired on the status. The following was sent to me in their email: "I am sorry to hear that. I researched your issue. If you check your order confirmation email, it looks like you chose the local delivery option. Because you live outside the local delivery area it created an issue in the system. Don't worry! I just pulled your order from the que and the system canceled your order and issued a full refund to you. Refunds typically take 3 to 6 days to go through depending on how fast your bank processes their transactions." This was sent 3 minutes after they sent me the email stating they refunded my purchase. With the "system" error wouldn't you think that within 28 days there would be some kind of alert about an order? I can guarantee there was no "issue in the system" when they received the $98.48 from my bank...no system disrupts there?
I was emailing back & forth with “JJ” and asking to place a new order (several times-to no avail-he didn’t even acknowledge that I was trying to place a new order-he kept telling me about my refund) and was told “We stop taking order!” These people are a disgusting waste of human life.

Also BEWARE OF Remedy Health Media
Who owns Health Central?
In 2011, HealthCentral was acquired by Remedy Health Media, a digital health information and technology provider. Within two years of the purchase, the company was recognized by Crain's New York Business as one of the Top 50 Fastest Growing Companies of 2013.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A TOTAL SCAM!

THIS COMPANY IS A TOTAL SCAM!! Don't order anything from this company. There is a official warning online from the BBB regarding the validity of this company claiming to see vitamins and various other items. It is NOT a real company and they steal your money!! BEWARE!

19 June 2024
Unprompted review
Rated 1 out of 5 stars

THIS SO CALLED COMPANY IS A SCAM… I…

THIS SO CALLED COMPANY IS A SCAM… I can’t scream that any louder!!! All the negative reviews are ABSOLUTELY correct about this company.. everything you’re reading has happened to me.. “The product is out side your local delivery”… “I’m sending you a full refund…” Never received my refund even after Multiple email exchanges.. BEWARE!!! This guy JJ is the only one who responds and keeps giving you the run around. Doesn’t really respond to what you email!!

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Two dishonest ads on their website

Two dishonest ads on their website: One says "Free Delivery"; another says sale $12.21 (for a supplement) but charged $22.20. On checkout both turn out to be false. Never heard back after calling and also sending emails with screenshots to point out the misleading product descriptions.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Best Of Luck!

I'm sorry to hear you're no longer in the ordering business. I've enjoyed your service in the past. My best to you in your future endeavors!

4 July 2024
Unprompted review

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