The headway tumbler (order No. HE37516) received just 4 days back. The tumbler build quality is good but the lid is spilling out and the finishing at the top is also not good (welded part is showing u... See more
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Review summary
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The product is good but it was exhausting to contact your customer service. After giving 30 plus calls and a lot of emails they replied. Dilevery was late. ( 15 days) The product is good but it is ex... See more
The cup itself looks good, is sturdy and doesn’t leak. The rubber seal on the lid became loose after the first use and the finishing around the rim of the cup could be better.
Order it on aug 8 still no response.worst customer service. Received msg tat bottle wil be dispatch by sep 20 and thn it was changed to oct 25 . Not no response. Pathetic customer service. Thy are che... See more
Company details
Written by the company
Headway specializes in creating high-quality, durable and stylish products that elevate your drinking experience. From insulated tumblers to reusable water bottles, Headway offers a range of products that are designed to keep your beverages at the right temperature for a longer period of time. Their products are made from food-grade materials that are BPA-free and eco-friendly, ensuring that you can enjoy your drinks without worrying about harmful chemicals or environmental impact. Made from high-grade 18/8 stainless steel, their products are rust-resistant and built to withstand corrosion to last longer. The strong build combined with the stylish design gives it a premium feel. Whether you're looking for a water bottle to take on the go, a travel mug for your morning coffee, or a beer tumbler for your next outdoor adventure, they have the perfect product for you. Looking for insulated water bottles for a bulk buy for corporate gifting? Headway drinkware is the right choice! Get customised bottles for your employees, colleagues or clients for a long-lasting relationship. The search for your all-rounder drinkware ends here at Headway! Products: Hot & Cold Water bottles, Thermos Flasks, Coffee Mugs, Lunch Boxes, Beer Mugs, Etc. Headway is a sister brand of Rabitat and is based out in Delhi, India.
Contact info
Merlin Brands, W40, Okhla Phase 2, 110020, New Delhi, India
- 9999287000
- Hey@headwaymade.com
- headwaymade.com
2.2
Poor
187 reviews
Hasn’t replied to negative reviews
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Good result and quality
25 September 2023
Wonderful product and great experience…
Wonderful product and great experience using it. Could have been a better plastic used!
27 August 2023
It's not keeping my coffee hot at all…
It's not keeping my coffee hot at all feel like I waste my all money on this you guys seriously broke the trust never going to buy anything from you now!!!!!!
Highly Disappointed!!!
27 August 2023
Great Carry along tumbler ( JAVA) kept…
Great Carry along tumbler ( JAVA) kept coffee hot for about 5 hrs and was still warm another 2-3 hrs.
Love the color and style , leak proof and good one for on the go and especially if u like to be plastic free
27 August 2023
Great build quality
27 July 2023
Good quality.
27 July 2023
My tumbler's cap has become loose and I…
My tumbler's cap has become loose and I want a new cap for the same
25 May 2023
Very helpful and excellent products
23 June 2023
This was the worst experience of my…
This was the worst experience of my online purchase.
I dint get my order tracking number for almost 10 days and when I contacted on WhatsApp I got reply after 2 days that my product become out of stock so they dint send it
I will try not to use headway website in future anymore.
28 June 2023
The product is value for money
The product is value for money
And quality is very good
And everything is good 😊😊
23 June 2023
Ridiculous customer support
Ridiculous customer support. My lid was leaking, no response for 2 months, I messaged again. They told me they will upgrade the product since they dont have a lid and I message daily since more than a week but there is not update. And everytime they ask me to share my concern on the same whatsapp chat.
18 June 2023
Paint and design flaw
Paint done on the bottle wearing out. The lid on metal bottle has to be carefully placed on, which means there is some design flaw, As on the first day of use my wife did not put it on properly. Hence my son's books became soggy by spillage.
25 May 2023
Plastic cap melted
I didn’t like the plastic cap it had melted due to heat kindly improve the quality
27 May 2023
The cap leaks from the pin where it is…
The cap leaks from the pin where it is tied too.
And the sip hole is too tight to get anything put in bottle (diffuser removed)
29 May 2023
1 of the 2 products received is…
1 of the 2 products received is defective, i have requested for a replacement but have not received any response for the same.
28 May 2023
The best purchase!
It’s leak proof and super adorable, the product was Delivered on time 💯
26 May 2023
The Build quality is good of the cup…
The Build quality is good of the cup but the LID is very flimsy, it holds the liquid hot for not more than 20-30 mins.
25 May 2023
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