The headway tumbler (order No. HE37516) received just 4 days back. The tumbler build quality is good but the lid is spilling out and the finishing at the top is also not good (welded part is showing u... See more
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The product is good but it was exhausting to contact your customer service. After giving 30 plus calls and a lot of emails they replied. Dilevery was late. ( 15 days) The product is good but it is ex... See more
The cup itself looks good, is sturdy and doesn’t leak. The rubber seal on the lid became loose after the first use and the finishing around the rim of the cup could be better.
Order it on aug 8 still no response.worst customer service. Received msg tat bottle wil be dispatch by sep 20 and thn it was changed to oct 25 . Not no response. Pathetic customer service. Thy are che... See more
Company details
Written by the company
Headway specializes in creating high-quality, durable and stylish products that elevate your drinking experience. From insulated tumblers to reusable water bottles, Headway offers a range of products that are designed to keep your beverages at the right temperature for a longer period of time. Their products are made from food-grade materials that are BPA-free and eco-friendly, ensuring that you can enjoy your drinks without worrying about harmful chemicals or environmental impact. Made from high-grade 18/8 stainless steel, their products are rust-resistant and built to withstand corrosion to last longer. The strong build combined with the stylish design gives it a premium feel. Whether you're looking for a water bottle to take on the go, a travel mug for your morning coffee, or a beer tumbler for your next outdoor adventure, they have the perfect product for you. Looking for insulated water bottles for a bulk buy for corporate gifting? Headway drinkware is the right choice! Get customised bottles for your employees, colleagues or clients for a long-lasting relationship. The search for your all-rounder drinkware ends here at Headway! Products: Hot & Cold Water bottles, Thermos Flasks, Coffee Mugs, Lunch Boxes, Beer Mugs, Etc. Headway is a sister brand of Rabitat and is based out in Delhi, India.
Contact info
Merlin Brands, W40, Okhla Phase 2, 110020, New Delhi, India
- 9999287000
- Hey@headwaymade.com
- headwaymade.com
2.2
Poor
187 reviews
Hasn’t replied to negative reviews
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The cup lid keeps on leaking
28 February 2024
Color issue
The color as shown on the website is completely different from what received..i wanted this for my office use but now i cant even use it for personal use due to color
27 February 2024
I didn’t see the flat I got late so no…
I didn’t see the flat I got late so no broker’s field manager said he’ll call me but he didn’t
29 January 2024
The product got damaged on the 3rd day…
The product got damaged on the 3rd day itself just by friction with the bag it was kept inside of. Returned the product for a replacement, been 10 days since and no response from headwaymade. Still waiting for my replacement. You'll took just 2 days to deliver the new product and now 10 days for a replacement? Pathetic service Headway
25 January 2024
20 days and product not yet dispatched. Pathetic service
I had ordered Java (360ml) on November 23rd. It has been around 20 days and the product is not yet dispatched. I haven't received any reasoning for the delay. When I contact the support team they say I shall receive a coupon which I can use for next purchase. I haven't seen worst shipping and customer service like Headway. It is shame that a brand like Headway cannot satisfy the customer.
24 November 2023
The product is good but
The product is good but for handling reasons, In my view the top end can be reduced by 8/10mm. I’m sure the aesthetics will not be compromised .
24 November 2023
Hello
Hello. I still haven’t received my products. Your customer chat said there was an issue with the delivery agency but no revert on that yet. Please get someone to sort this issue
25 November 2023
I have ordered my product on 26th…
I have ordered my product on 26th novemeber. It’s more than 12 days. Still i have not received my product
24 November 2023
I’m not here to type a lengthy message…
I’m not here to type a lengthy message simple my order got delayed more than 15 days and still I not received a bill of soft copy to claim the warranty
24 November 2023
Looks nice but the plastic feels not so…
Looks nice but the plastic feels not so premium. Overall, I think it's just okay for the price.
24 November 2023
I still haven’t received the item
I still haven’t received the item. And I can’t use my Java because of that.
25 November 2023
The build and ulaity of the Java mug is perfect and light and easy to carry
The build and qulaity of the Java mug is just perfect for a regular coffee drinker.
24 November 2023
The colour of the Headway Java
The colour of the Headway Java - Blue was not as expected.
24 November 2023
I haven't received my product yet .
I haven't received my product yet , are you guys fake or there is a product still coming to my location , I have been on the chain mails and i surely received a call for colour change of the product but there is no update on the same as well .
Your service is so pathetic that you are sending forms to fill experience without the product , for what I should give the experience of ?
Have a little sense or hire a good logistics team to handle your product.
26 October 2023
Embossing is fine but the sticker you…
Embossing is fine but the sticker you put on Brew is too loud . Subtle like on Oslo & Jawa is fine
25 October 2023
Excellent water bottle
Really good product. I went with the option to customize with my initials and received the product in less than a week. Quality is amazing. Ofcourse the price is little high but the product experience will justify the cost [I got it with some discounts about 15% off from the MRP which I think is a good deal]. I had borosil one which was bigger [700ml or more] and i felt it to be bulky and also have to open the cap to drink water whereas this one is 550ml and the click to open works really well and sometimes you would want to drink water even if you are not thirsty ;-)
27 September 2023
A top brand.
A top brand.
Got to know about them from Instagram, since then have ordered 8 products in 4 seperate orders over the last 6 months. They are present in Amazon India as well and are highly rated. However I have ordered from thier own website and have faced zero problems. The product quality has always been top notch, and accurate to description.
25 September 2023
Great product with good color choices…
Great product with good color choices and quality steel.
26 September 2023
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