I don't understand all the negative reviews. The product is great and their customer service is equally good. I purchased 2 pillows as I wanted to get a true orthopedic pillow. I have gone throug... See more
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I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life... See more
Company replied
Unfortunately this was a $200 gamble. Testing with the plastic on isn't exactly realistic. I selected the number/ size using the tool provided, was contacted before delivery and was advised that the k... See more
Company replied
Just purchased my second pillow from Headleveler for travel. Great size for transporting on a trip or weekend getaway and I love the handy travel bag. So happy that I listened to my chiropractor and p... See more
Company replied
Company details
Written by the company
Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.
Contact info
202 Brunswick, H9R 5P9, Pointe-Claire, Canada
- 1-800-668-8550
- info@headleveler.com
- headleveler.com
Sleep Well
Sleep Well, but since I also sleep on my back, it's à little hard for the neck.
18 September 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Marie-Claude,
Thank you very much for your review. You might want to try using the section of the pillow that is narrow to place under your neck. This section is more forgiving. The pillow will also soften up and conform to you within the first few weeks.
Please do not hesitate to reach out if you have any concerns. Best, Desiree :>
Have had neck pain problems for several…
Have had neck pain problems for several years. Have used my pillow for 2 nights now & couldn't believe how well I slept. I love it!!!! Would definitely recommend it to my friends!!!
16 August 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Bonnie,
Just wanted to thank you for giving our Headleveler Pillows a 5-Star Review. We are truly thrilled that you are happy with your pillow and that it is helping you! Desiree :>
Love it
Love it. Makes such a difference. I am not waking up with neck and jaw pain anymore.
2 August 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Kate,
Thank you very much for your 5-Star Review. We are truly thrilled that you are happy with your Headleveler pillow and that it is giving you some relief!
Wishing you all the best,
Desiree :>
Best pillow !
This pillow is the best when you have problems with your neck.
28 July 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Genevieve,
Thanks so much for your 5-Star Review . We are really happy to hear that your pillow is helping you. Please do not hesitate to reach out to us in the future. We love hearing from our customers!
Desiree
The best pillow on the market !!
The best pillow on the market !!! Amazing
16 July 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hello Jules,
Thank you very much for taking the time to give us a 5-Star Review. As a family run business, we truly appreciate you as a customer and care very much about your experience. Thank you, Desiree :>
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Bonjour Jules,
Merci beaucou pour votre temoignage positif. Etant une compagnie familiale, nous tenons a coeur de vous offrir le meilleur service possible et nous voulons que vous soyez heureux avec votre oreiller Ortho-Cerv.
Toujours un plaisir de vous servir, Desiree :>
An absolutely terrific product!
I've been using Ortho-Cerv pillows for at least 15 years. Serious neck problems made prone sleeping almost impossible – my Ortho-Cerv pillow made it possible to lie comfortably at night. A real life changer!
They wear very well, but not forever – just my third pillow today. Whenever I travel my pillow always comes with me. An absolutely terrific product!
16 May 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Philip,
Thanks so much for reaching out! We are very grateful for your 5-Star Review and really happy to hear that you love your Ortho-Cerv/Headleveler pillow and that it has given you relief over the years.
Thank you for being such a loyal customer, it means the world to us!
Wishing you all the best, Desiree :>
Fantastic Travel Pillow!
Just purchased my second pillow from Headleveler for travel. Great size for transporting on a trip or weekend getaway and I love the handy travel bag. So happy that I listened to my chiropractor and purchased both sizes! My sleep has improved and my neck is feeling much better. I highly recommend this pillow to anyone experiencing neck pain or related nerve pain.
13 May 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Mary!
Thank you very much for your 5-Star Review. We are so happy to hear that you love your custom-sized Headleveler Travel Pillow , we really appreciate you taking the time to post your review. Wishing you all the best, Desiree :>
I have had neck problems in the past…
I have had neck problems in the past and my Ortho Med pillow helps tremendously.
First rate customer service! Desiree was fast and responsive and very helpful.
10 May 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Marco! Thanks so much for your 5-Star Review. We truly about every single customer and want you to have a great experience ! We also appreciate you taking the time to write this review. Thanks for being such a loyal customer. Desiree :>
Reply from Headleveler | Ortho-Cerv
Hello! Thank you very much for your 5-Star Review. Great to hear from you and to know that you are satisfied with our service. Enjoy your pillow! Desiree :>
Amazing customer service
Amazing customer service! Staff is so helpful, they went the extra mile to make sure I had the right pillow and offered easy exchange when I didn’t feel it was the right fit. They remembered me when I called and just offered such a pleasant experience, something so rare these days! Plus the pillows themselves are great especially for side sleeping.
28 April 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Aly,
Thanks so much for your 5-Star Review. It was a pleasure taking care of your pillow needs and please do not hesitate to reach out in the future . We truly care about our customers and want you to have an awesome experience. Best, Desiree
It is the best pillow I have ever had!
It is the best pillow I have ever had, I even bought a travel size so that I can bring it along in my trips
24 April 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Marianne,
Thank you very much for taking the time to give us this wonderful 5-Star Review! We really do care about our customers, and we are so very pleased that you are happy with our pillows and our service. Please don't hesitate to reach out if we can be of further assistance! Wishing you all the best, Desiree :>
Pillow for neck pain
Tried dozens of pillows this one is in the top tier
3 April 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hello, Thank you for your review! We are truly happy to hear that you are satisfied with your pillow. We value you as a customer. Best, Desiree
Real customer service
29 March 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Dear Karen,
Thank you very much for your 5-Star Review. We are so happy you are enjoying your pillow. It was a pleasure speaking with you and taking care of your order! All the best, Desiree :>
Very good shopping experience and a…
Very good shopping experience and a great product :))
21 February 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hello! Thank you very much for your 5-Star Review. We are thrilled that you are happy with your pillow. Please do not hesitate to reach out if we can be of help in the future. Best, Desiree
I have been using their standard pillow…
I have been using their standard pillow for ~15 years and I have had a very good result so far. I also carry the travel size pillow everywhere. (I used to get one free when purchasing two standards but unfortunately not this time). Also Desiree always answered my inquiry over email and assisted me with my purchases. Thanks.
3 February 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hello! Thank you very much for your 5-Star review. We truly appreciate you taking the time to share your positive experience with our Ortho-Cerv / Headleveler pillows. Thank you for being such a loyal customer! Wishing you all the best, Desiree :>
Great pillow, highly recommended
Easy to buy, delivered to my door. Great pillow
17 January 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Thank you Marie-Therese for your 5-Star Review! We appreciate your awesome feedback and it's great to hear you are happy with your pillow! All the best! Desiree :>
I'm sleeping soo much better!
I noticed a huge difference almost immediately in terms of decreased neck and upper back pain. I have scoliosis and I feel that this pillow has helped a ton with that bc I'm confident now that I am not sleeping in a position that's twisting my spine. Great customer service & fast delivery as well.
16 January 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Talia!
That's great news. Thank you very much for your 5-Star Review. We are thrilled that your new pillow is helping you. Please do not hesitate to reach out in the future if we can be of assistance. All the best, Desiree
apparently takes some time to adjust to…
apparently takes some time to adjust to the pillow. I will see how good it will turn out..
4 January 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Ghais,
Thank you for taking the time to leave a review. Yes, it does sometimes take a bit of time to get used to the pillow, since it does not collapse like a traditional pillow. Although some individuals need to get used to the pillow, most realize a great night's sleep right away. All the best, Desiree
Finally, a perfect pillow for my needs
Finally, I have found the perfect pillow for a good night sleep.
I have degenerative cervical discs and over the years have tried many types of pillows....memory foam, water pillow, buckwheat, and feather down. The Ortho-Cerv pillow is the only pillow that allows me to sleep through the night without a sore, stiff neck in the morning.
The Ortho-Cerv is my absolute favourite pillow, I love it and recommend it to anyone needing a good and proper pillow .
Thank you
3 January 2019
Unprompted review
Reply from Headleveler | Ortho-Cerv
Hi Karen!
Thank you very much for your 5-Star Review! Wow! We are so happy to hear that your pillow is helping you and providing you with such comfort. Thanks also for taking the time to write this review. Desiree :>
Reply from Headleveler | Ortho-Cerv
Hi Claude!
Thank you very much for your 5-Star Review. We are thrilled you are happy with your pillow and our customer service. It was a pleasure looking after your order. Happy New Year, Desiree :>
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