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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the signs are impressive and often exceed expectations. Many people highlight the exceptional service, mentioning the helpful and responsive communication throughout the ordering process. The delivery service is consistently described as quick and fast, with many customers receiving their orders much sooner than anticipated. However, some customers also noted issues with product functionality, such as flickering lights or signs that stopped working shortly after purchase. A few people also reported not receiving all ordered items or experiencing problems with connecting cables.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and design of the signs,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Quality

People report positive experiences with quality. Many customers are super happy with the final product,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers express satisfaction with the ordering... See more

Service

Clients share positive opinions on service, highlighting its responsiveness, speed, and professionalism. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⁷Service was great.the signage was outstanding very impressive 👏..the delivery was Quick to Brisbane Australia received within 5 day's. .. thank's again. I wouldn't hesitate to recommend these pro... See more

Rated 5 out of 5 stars

Honestly such a great & quick experience! HDJSign was super communicative with fast response & quick turnaround. Received pictures along the way and I customized both signs for my kids’ room letting m... See more

Rated 5 out of 5 stars

I plugged it in before wrapping it and everything worked perfectly and it looked great. Im excited for my daughter to see it, she loves lights. Shipping was terrific considering it came from China,... See more

Rated 5 out of 5 stars

I’d never made a neon sign before. I spoke with a customer rep via FB messenger. We discussed what I wanted, the size that was best, shop placement and lighting, etc. When the sign came I saw one chan... See more


Company details

  1. Wedding Planner

Written by the company

HDJ Sign is the Most Affordable Led Neon Sign Supplier around the world, creates beautiful, high-quality handmade neon signs and provides LED neon signs installations and custom neon signs for Wedding, Bar, Shops, Home Decor with the best price; Perfectly Design your own neon signs and light up your business logo, name


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Although my neon light was great in…

Although my neon light was great in terms of my design etc what they don’t tell you is they only last a year before the brightness is significantly reduced and I think soon enough it won’t work at all. I have contacted the company about this but all they say is that they do only last up to a year and the salesman I purchased with should have informed me of this to which he did not.
Also they claim they are LED lights but now the salesperson I’m dealing with is saying it’s not LED.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Love the sign

Love the sign! I bought this for my airbnb and made it a focal point in the room and people love it

24 January 2024
Rated 5 out of 5 stars

Fantastic neon light

The neon light is fantastic! Perfect lines, beautyful light, very fast shiping and great contact with company. If you want magnufucent neon light for wedding (like me) or for something else, chose HDJ Sign! :) I recommend!

12 January 2024
Rated 5 out of 5 stars

Highly recommend them!

Quick service, easy to make our own custom design on their website, high quality made and parts, well wrapped for shipping, honest seller and solution oriented. I highly recommend!

9 January 2024
Rated 5 out of 5 stars

10/10 Perfection

WONDERFUL. They sent over a design proof and answered my questions very promptly. Customer service is excellent. The final product is beautiful, well executed, super bright and packaged well. 10/10 recommend and will buy again.

7 December 2023
Rated 1 out of 5 stars

SHAMEFUL & UNPROFESSIONAL SCAM

i made my own custom signs the biggest they could make & i paid well i was promised weather proof signs but unfortunately after 1month of use the signs were warping & changing shape & eventually on the 2nd month the sign melted & changed shape completely i have been repeatedly ignored by them they don’t reply to me have been ignoring me since they realised this was their mistake before they were trying to blame me saying i didn’t tell the person i needed weather proof but when they seen the proof they ignored me from than on how shameful take my $1500usd claim you’ll be there if any problems happen & 1 year warranty it’s all a front they’re a scam once something goes wrong expect to be ignore never buying from here again!

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, very efficient and was shipped to me right away. I’m very happy with the overall experience and the neon light signs are perfect!

8 December 2023
Rated 5 out of 5 stars

Beautiful vibrant sign! ❤️

Beautiful vibrant sign! Bought a sign with my daughters name on it and it looks amazing! Shipped quickly and came in perfect condition. I love it and so does my daughter. I'll be purchasing more soon❤️❤️❤️

1 December 2023
Rated 5 out of 5 stars

The signs are amazing

The signs are amazing! They have bright colors and work great. They were able to put together multiple designs for me and changed the colors as often as I wanted until I was ready to order. They made and shipped in a very timely manner. I am going to be ordering from here again!

24 November 2023
Rated 5 out of 5 stars

Amazing custom quality signs!

The design team did a fantastic job on our sign. It’s exactly what we wanted and more! The colors, lettering and design couldn’t be more perfect. Response time was so fast and shipping was as well. Amazing job and amazing service. This is our 3rd sign from them. My son absolutely loves his custom hockey signs. We will absolutely be back for more. The quality is fantastic!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Gorgeous sign!

Ordering was easy, the coupon was very much needed. I had a question for customer service, and they answered it very quickly. Delivery was right on schedule. Took me a few minutes to set it all up. But we love it. I do wish you had included the battery with the remote. Or at least I guess I could have realized that it wasn’t included. Minor inconvenience, but other than that we are very happy. Thank you.

17 October 2023
Unprompted review

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