HDEW Cameras Reviews 

4,243
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive pricing, often finding products significantly cheaper than elsewhere. Many people are highly satisfied with the quality of the products, including cameras and lenses, and appreciate the smooth ordering process. Reviewers frequently highlight the excellent service, noting helpful and knowledgeable staff who provide friendly advice. However, some customers also noted that while delivery is generally efficient, it might not always be next-day, with occasional slight delays in dispatch or arrival.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and value of items like... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be well-priced and highly... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and efficient service... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Canon EOS R5 ii and a Canon RF 100-500mm lens. I did loads of research online about price/ availability/ delivery. It was important to me that it wasn't faceless website/ warehouse. I ph... See more

Rated 5 out of 5 stars

In the half year or so I have made several purchases from HDEW - camera, various lenses and filters. I have always received excellent service (and friendly advice, which is especially appreciated as I... See more

Rated 5 out of 5 stars

Faultless experience. Yes, they are massively cheaper. Delivered in perfect condition within 5 working days. UK plug as well, plus their own three year guarantee. Absolute no brainer to buy from HDEW.... See more

Rated 5 out of 5 stars

Bought my daughter her first proper camera for her 8th birthday, i had seen it at various large stores but did a little digging and got a really good price with HDEW cameras! Very competitive. Grea... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,243)

442 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I have used HDEW a few times and have been delighted with their service and prices on each occasion. I have recommended many times to fellow photographer friends

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, prompt delivery, good loyalty discounts, personal customer service, warranty honoured

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been a customer for a while now…

I have been a customer for a while now and I have never been disappointed with the service they provide. The price of their products is very competitive compared to other companies, for example, shops and retailers who don’t sell grey imports plus, with their cameras (only) you get a very generous three year warranty for free. I have bought, cameras lenses and IPads, so if you want a bargain with a good price, give them a try.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly service and very helpful

In the half year or so I have made several purchases from HDEW - camera, various lenses and filters. I have always received excellent service (and friendly advice, which is especially appreciated as I'm just starting out on my photography journey). Payment options work well and can place orders online or over the phone. Prices are very competitive too.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Easy website to use, delivered next day, and great service - would recommend and use again.

19 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look