I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had such a great experience with my laser treatment! The therapist Shania is absolutely wonderful-she really knows what she's doing and explained everything clearly, which made me feel comforta... See more
Company replied
I’ve been coming here for 15 years and in all that time I’ve experienced impeccable service. Parul particularly is my favourite! Absolutely talented at what she does with such a warm and professional... See more
Company replied
Lana is professional, friendly and knowledgeable. The results so far are amazing. Lana cares about her clients and pay attention to details. I highly recommend her to anyone looking for a talented the... See more
Company details
Written by the company
HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.
Contact info
93-95 The Broadway, NW7 3TG, London, United Kingdom
- 02038690490
- somaya@hcmedspa.com
- hcmedspa.com
4.8
Excellent
168 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Romana is one of the best therapist at…
Romana is absolutely wonderful at HC Medspa. I have complete trust in her expertise and guidance, and my treatments are always a great experience.
6 September 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Five stars for Jery
Always a lovely experience with Jery at Finchley Central! My skin is particularly sensitive and Jery knows exactly how to address that and tailor treatment to it every time. She is clearly very knowledgeable about what she does and is a thorough professional!
23 August 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Amazing exoerience-skilled Therapist!
I had such a great experience with my laser treatment!
The therapist Shania is absolutely wonderful-she really knows what she's doing and explained everything clearly, which made me feel comfortable and confident.
She took the time to listen to what I wanted and paid attention to my concerns,which I really appreciated.
Not only is she skilled and professional, but also very kind and approachable.
The service I am getting is excellent from the day I started til now, and I couldn't be happier with the results.
Highly recommended!
12 July 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
I’ve been coming here for 15 years…
I’ve been coming here for 15 years and in all that time I’ve experienced impeccable service. Parul particularly is my favourite! Absolutely talented at what she does with such a warm and professional manner. Whether its threading, waxing or facials, she executes with great skill - a huge asset to HC Med Spa.
15 August 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Unhygenic + staff treated poorly
This place unfortunately is not professional at all and truly unhygienic. I am very surprised that this business is still running if I’m being honest. I came here to get a hydrafacial since the usual woman I get it done with a privately was away on holiday and I thought to give this place a try. I have been getting hydrafacials for years and so I know what to expect / what the process is. The first red flag was the therapist had made me wait 20 minutes because she was apparently “running over” time with a previously client. This was frustrating as I had somewhere to be and especially considering this is supposed to be a professional business you’d expect it to be running in accordance to schedule. Never mind that part, the therapist when she finally brought me into the room was complaining to me about the diva of an owner who miss treats all her staff. It’s truly appalling to be hearing staff talking to me as a customer about how unfairly they’re being treated. It made what was supposed to be a relaxing treatment really uncomfortable. The worst part is I noticed the tips they used were already opened with no hygiene packet that it usually comes in… it made me question whether or not these tips were used on a different client and she’d forgotten to change them? And then she dropped one of the tips and she was changing it and it went on the floor. She continued to use this on my face which is completely disgusting and unacceptable. Please don’t come to this place.
30 April 2025
Unprompted review
Reply from HC MedSpa
Dear Reviewer,
Thank you for taking the time to share your feedback. We are very sorry to read about the experience you’ve described, as this is not the standard of care, professionalism, or hygiene that we uphold at HC MedSpa.
We take comments regarding cleanliness, professionalism, and client care extremely seriously. All of our treatments follow strict hygiene and clinical protocols, and the situation you have described does not align with our procedures or the way our clinic operates.
At the moment, we have unfortunately been unable to locate a booking in our system that matches the details provided. Because of this, we would genuinely appreciate the opportunity to speak with you directly so that we can properly investigate the matter.
Please could you contact our team at millhill@hcmedspa.com with your name, the date of your visit, and any booking details. We would truly welcome the chance to look into this further and make things right for you. As a gesture of goodwill and to regain your trust, we would also be happy to offer you a complimentary treatment.
Client care and safety are extremely important to us, and feedback like this allows us to review and strengthen our processes. We hope to hear from you soon so we can resolve this for you.
Kind regards,
HC MedSpa Team
laser hair removal with Shania
I’ve been going here for laser hair removal for a long time and it’s been hit and miss. But I recently saw Shania who was amazing. She made the process painless and didn’t miss any areas, which has been an issue in the past. She’s the only reason I’ll continue to go here.
14 February 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Romana is by far the best person I’ve…
Romana is by far the best person I’ve been to anywhere. Impossible to be disappointed
28 April 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Sahara was excellent
Sahara was excellent, very professional and made me feel very comfortable. I highly recommend her
20 April 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Jerry made me feel so comfortable and…
Jerry made me feel so comfortable and looked after through the entire treatment, I’m so happy with the service and I highly recommend!
25 March 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
I have been getting my laser hair…
I have been getting my laser hair Removal with Chinazom and have seen massive improvement. She is very professional and detailed and result driven.I recommend her
10 March 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Exceptional results with Shania…
I had the best laser sessions with Shania! She’s so good at her job and knows her stuff….she made the whole experience easy, painless and I’ve had amazing results!
22 February 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Highly recommend Sahar
Highly recommend Sahar. She is professional, efficient & kind!
11 February 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Shania is excellent
Shania is excellent. I’m so pleased!! Also Delicia is very efficient. I really like the ambience in HC Medspa Barnet.
7 February 2025
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
I’m doing my laser hair removal…
I’m doing my laser hair removal treatments with Shenia in Barnet and my experience so far has been amazing. Shenia is very thorough and patient throughout my sessions and super friendly. Whenever i have a question about the treatment she gives me detailed answers and always checks that i am feeling good and my results are what i expected.
19 December 2024
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Hydrafacial with Romana
I had a hydrafacial with Romana and it was amazing. The best hydrafacial I have had. She really took her time to clear all my pores - my skin has never been this clear. Thank you so much!!
7 December 2024
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Shania and this salon is 5 stars!
I've been visiting HC med spa for many years now - most recently wanted to say Shania at Barnet has been excellent, really seeing the benefit of regular laser treatment and she is just always so friendly . Makes each visit a treat!
29 November 2024
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
Sahar is great
Sahar is great. My laser sessions with her have given me great results and I look forward to my first hydrafacial with her :)
10 November 2024
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
I have recently restarted my laser…
I have recently restarted my laser treatment with Sahar, and I couldn't be happier with the results so far! Sahar is an amazing therapist who truly goes above and beyond for her clients. Her professionalism and dedication make the experience comfortable and enjoyable.
I highly recommend her to anyone considering laser treatment!
Gabriella H
13 September 2024
Unprompted review
Reply from HC MedSpa
Thank you for your kind review. We truly appreciate you taking the time to share your experience with us. Your feedback means a great deal to our entire team and motivates us to continue providing the highest standard of care and service.
At HC MedSpa, our priority is ensuring every client feels comfortable, valued, and confident throughout their journey with us. We are delighted to know that your experience reflected the level of service we strive to deliver. If there is ever anything more we can do to support you, please don’t hesitate to reach out.
We look forward to welcoming you back to HC MedSpa soon.
— HC MedSpa Team
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