The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communicati... See more
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Overall application was an average/good experience. Did require a medical exam even though I'm under 40 and in great health. That kind of dragged the process out. First schedualed exam was canceled... See more
Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics.... See more
Haven Life is just what I was looking for. I had been turned down for life insurance by other companies due to previous medical history. Haven life went further to find out if I qualified. Happy to sa... See more
Company details
Information provided by various external sources
Haven Life Insurance Agency, LLC is a life insurance startup, backed by MassMutual, that offers a simple online experience for buying high-quality and affordable coverage. Driven by a mission to make life less hard, we're transforming the typically time-consuming and confusing process of buying life insurance into one that's easier, faster and just plain better. For more information about Haven Life, please visit havenlife.com.
Contact info
60 Madison Avenue, 10010, New York
- (855) 744-2836
- help@havenlife.com
- havenlife.com
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Very happy with the whole process from…
Very happy with the whole process from start to finish on my application. Only area that could be improved is that my wife also applied and was rejected and we did not get a reason. She is a 30 year old female without any existing conditions so I was surprised.
Hassle-Free Term Life Insurance!
The whole process was seamless and easy. My application for term life insurance was all done online. The rates are fair, and the people at Haven Life seem to genuinely care about their customers.
Best life insurance company.
The process of getting life insurance…
The process of getting life insurance with you is a very smooth process. I really liked the way you communicated through the process and were on top of the things. I really appreciate it. Thank You for my peace of mind and my family’s peace of mind.
Super Easy and No Upsell!
Super easy! I was putting off purchasing life insurance as all I wanted was a term policy and was dreading the thought of having to meet or speak to a broker and deal with the dreaded upsell tactics. While researching options, I stumbled across Haven Life and began looking into it. Thrilled that I did. I could not have imagined an easier, more streamlined process from beginning to end. Very easy process and excellent, easy-to-understand documentation on the site.
Good service with easy and relaxed…
Good service with easy and relaxed communication that was not pushy. Helped with what I wanted and the whole process maybe took 25ish minutes from calling to getting approved to setting up my online access. (if you are approved right away)
Quick and painless!
The online experience was extremely simple and took all of the intimidation out of the application process. I appreciate how fast I was able to complete the account setup.
Great Life insurance company
Great Life insurance company, your treated like a individual not just another number added to the bunch.
Satisfied & at Peace
I love the process through Haven Life, as the application was easy to complete, and the medical exam was done at a facility near my home. Customers also have the option to have the medical examiner visit their home; however, I preferred to visit a nearby lab. Finally, I got a fair price for a 30-year term life insurance with Mass Mutual. I am delighted because the process was easy, and the underwriter did not make a huge issue like other insurance companies I have tried in the past, and the whole process took less than a week to complete. I am at peace know that should something happen to me; my family will be covered.
Easy Options
The website is easy to review. Coverage level I requested meant testing. That was a little clunky due to communication between their 3rd party, but haven life agents were timely with email communication. Overall the rate was a little higher than expected, but glad to have the insurance. Really liked using the slider to determine the final coverage. After policy issued, website shows a new perk so come so looking forward to seeing what that is about
This was a very pleasant experience
This was a very pleasant experience. Their automated system was very well organized to obtain my medical records, driving record, and all of the other normal questions I would expected to answer. I'm 49 and in perfect health so I'm not surprised that I was approved. But I was very surprised that I was able to be be approved for life insurance in just minutes without a medical exam. I was even able to signed my docs right then. What I thought would take weeks took minutes.
Very responsive and clear guidance…
Very responsive and clear guidance through the whole process.
great rate and service
Great service and easy enrollment and I…
Great service and easy enrollment and I could not find a better price. Thanks
Easiest and quickest term life insurance application
Easiest and quickest term life insurance application I went through as I was shopping around... highly recommend!
Haven Life was awesome
Haven Life was extremely quick, and provided a reasonable price for the life insurance I was looking for, without even needing a medical exam. I know that doesn't happen in every application, but I was surprised and impressed that it was so easy and quick to sign up for life insurance.
Poor Service & Misleading Initial Quote
I had several problems with my Haven experience, which was especially unfortunate because I chose Haven based on its customer service reputation.
First, after I submitted my application online, I was told that an immediate quote couldn't be provided and I would receive one within a few business days. After a week with no follow-up from Haven, I contacted them and only then did they realize they never provided a quote.
Second, the first available appointment for the medical exam was more than three weeks after I finally received a quote.
Then, the person sent to take my blood sample called 45 minutes before the appointment and said she couldn't make it, causing me to waste a half-day of vacation time. The woman was unable to reschedule for several days, and then arrived late on the second date.
Finally, Haven increased my quote 50% after the medical exam. Haven said this was because of a history of gestational diabetes, but I had already disclosed that history prior to the initial quote so that was not new information and should have been factored into the initial quote. Furthermore, I'm a nurse practitioner and my A1C was the best I've ever seen, so the history of gestational diabetes was not indicative of any worry regarding developing true diabetes within the policy term.
For a company that sells itself based on customer service and easy applications, I found Haven to be quite the opposite.

Reply from Haven Life
Great fast service
Haven Life fits the bill
I was looking for life insurance via multiple websites and Haven Life came up as an option.
Went through the process and within a couple of days I had been approved. The cost, term, and ease with which to sign up were simple and straightforward.
Would highly recommend.
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