Havana Ship Reviews 362

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Trustable website. Their team handles everything out of professionalism and dedication. I sent money remittances to my family in Cuba and never had any issues with them.

Rated 5 out of 5 stars

Spanish: Un servicio muy profesional. El servicio al cliente es rapido. Incluso me respondieron despues que estaban cerrados con una pregunta que les tenia. A la verdad que el servicio de ellos es m... See more

Rated 5 out of 5 stars

I was a little nervous about sending a money transfer to an MLC card but everything worked out fine. The support staff was excellent and communicative. The transfer itself arrived about 2 days later (... See more

Rated 5 out of 5 stars

First of all, the communication is prompt, fast via WhatsApp. (either English or Spanish). I had 11 questions regarding shipping to a province in Cuba. The attendant answered all my 11 questions on... See more

Company details

  1. Money Transfer Service
  2. Online Marketplace

Written by the company

Agencia de envío de Remesas a Cuba. Con Havana Ship podrás recargar una tarjeta MLC desde el exterior por solo un 7% de interés. Enviar dinero a Cuba nunca había sido tan fácil ni tan rápido. Realizamos entregas de efectivo en menos de 24 horas. También podrás enviar a Cuba combos de comida y recargas celulares con precios más que competitivos. Te esperamos en havanaship.net


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DUBIOUS

I wanted to send a friend in Cuba some money with this company but in the process of filling in the details they asked for a photo of my passport or I.D., a photo of me and also a photo of my debit card which I wasn't prepared to do so I gave up on the idea, no way would I give those details to any site.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Complicated

I filled out everything that was requested on the website including the sending of very personal data. Then I was led by the website to go on whatsapp where I was told that I didn't create an order and that I would need to use a link on my phone first to get to the payment order. I complained and asked about the data that I already sent and am still suspicious about the procedure which was replied with the same stupid answer to use the link. My complaint was totally disregarded and I still hope I do not get charged for this nonsense, it's really bad and complicated in my opinion!

15 June 2024
Unprompted review

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