The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a buyer of hattons for 6 years and as always found their coins to be perfect. Unfortunately with the two Queens coin no booklet was attached and i look forward to browsing the item but a g... See more
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Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... See more
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My experience was made all the better by the communication I had with your representative, Morgan. I bought this coin for my Husband as an Anniversary gift on the 18th of August She told be about a... See more
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Company details
About Hattons of London
Written by the company
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Contact info
4.9
Excellent
14K reviews
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very good thanks
16 September 2026
Reply from Hattons of London
A little note to say a big thank you for your kind words! It's always a joy to know you had a great experience with us. Here's to more gold-filled adventures on the horizon!
Warm regards,
Natalie
The brevity.
16 September 2026
Reply from Hattons of London
Thank you for taking a moment to share your thoughts! It's always a delight to hear from our customers. Should you need anything else or wish to chat further, don't hesitate to reach out.
Take care,
Natalie
Trusted experience very professional…
Trusted experience very professional and helped with every question . Great service
12 September 2026
Reply from Hattons of London
Thank you so much for taking the time to share your experience! It’s fantastic to hear that you found our service professional and attentive to your questions. We’re always here to ensure your coin journey is both smooth and enjoyable. If you ever have more questions or simply want to chat about coins, just give us a shout!
Warm regards,
Natalie
What they said is what I got
What they said is what I got, and I am very happy, thank you.
15 September 2026
Reply from Hattons of London
Thank you so much for brightening our day with your kind words! We're delighted to hear that you're pleased with your recent purchase. It’s always our aim to bring a smile to our customers’ faces, and your satisfaction is the cherry on top. Should you ever feel like delving into more of our golden wonders, we’re always here to help make your experience just as delightful.
Wishing you sunshine and golden moments,
Natalie
I was notified what was happening with…
I was notified what was happening with my order from the beginning to the day I received my order this was very reassuring
15 September 2026
Reply from Hattons of London
Thanks so much for sharing your experience with us! It’s wonderful to hear that you felt so reassured every step of the way. We always aim to keep our communication clear and timely, so it's great to know we’re hitting the mark. If you have any more thoughts or questions, feel free to get in touch anytime.
Warm regards,
Natalie
Excellent no complaints at all 😊
15 September 2026
Reply from Hattons of London
Thank you for brightening our day with your positive vibes! 😊 It’s wonderful to hear that you had such a seamless experience with us. Here's to many more moments of shared enthusiasm and enthusiasm as we continue to embark on this fascinating journey together.
Warm regards,
Natalie
I am delighted with my purchase which…
I am delighted with my purchase which was delivered with a beautiful quality leaflet, ideal to accompany the gold coin when presenting as a gift.
15 September 2026
Reply from Hattons of London
I’m so glad to hear you’re thrilled with your purchase! It’s fantastic that you found the quality leaflet as perfect a touch as we hoped it would be, especially when gifting such a special item. Here's to creating memorable moments!
Take care,
Natalie
I liked it I ordered it I got it great…
I liked it I ordered it I got it great service nothing more to say I will be ordering the William and Kate coin soon
15 September 2026
Reply from Hattons of London
Thanks a million for your delightful review! Sometimes, the best things are best described simply. We're thrilled to hear that you enjoyed your experience with us. The William and Kate coin is quite special, and we can’t wait for you to add it to your collection. Here's to more exceptional finds and smooth experiences ahead!
Happy collecting,
Natalie
Reply from Hattons of London
Thank you for sharing your delight with us! It's wonderful to hear that you're pleased with the service you received. We’re thrilled to be a part of your coin collecting journey and are always here to assist you with anything you might need.
Warm regards,
Natalie
Great ,quick ,reliable service ,from…
Great ,quick ,reliable service ,from Hattons of London.
15 September 2026
Reply from Hattons of London
Thank you for your wonderful feedback! I'm thrilled to hear that you had such a seamless experience. We always aim to deliver a golden standard of service to match our unique coins. If there's anything more we can do for you, just let us know.
Warm regards,
Natalie
The response to my order was really…
The response to my order was really excellent, thank you for your service.
15 September 2026
Reply from Hattons of London
Thank you so much for your kind words! It brings us immense joy to hear that you had a wonderful experience with your order. We strive to make every interaction smooth and enjoyable, so knowing we hit the mark with you is just fantastic. If you ever feel like delving into more of our unique gold coins, we're just a call or click away. Enjoy your latest addition!
Warm regards,
Natalie
prompt and secure delivery good quality
15 September 2026
Reply from Hattons of London
Thank you for sharing your thoughts! It's fantastic to hear that your experience with our delivery was smooth and that you're pleased with the quality of your purchase. We always strive to make each step of the journey a positive one for our clients.
If there's anything else you need down the road, don't hesitate to reach out. We're here to help!
Best wishes,
Natalie
Hattons of London means quality
I have used Hattons of London to sell my unwanted Jewellery. Hattons service is faultless and very professional. They kept me updated at all times.The information and some lovely historical literature was a beautiful surprise.
surprise.
15 September 2026
Unprompted review
Reply from Hattons of London
Thank you so much for sharing your experience with us! It’s always a pleasure to hear that our team provided you with the attentive service and delightful surprises we aim to deliver. The blend of history and charm in our offerings often leaves a memorable impression, and I'm thrilled it brought a smile to your face.
Wishing you many more delightful discoveries!
Warm regards,
Natalie
Reliable company.
Excellent item, well packaged.kept up to date with delivery status,
12 September 2026
Reply from Hattons of London
It's a joy to hear that you were pleased with your purchase and found the delivery updates helpful. We take great pride in ensuring our items are packaged with care, so your feedback truly brightens our day. Thank you for sharing your experience with us!
Warm regards,
Natalie
Reply from Hattons of London
Thanks for taking the time to leave a review! We’re thrilled to hear that your experience was just what you anticipated. It's always our goal to meet the expectations of those who share our passion for unique and rare finds.
Feel free to reach out if there's anything else we can assist you with—or if you just want to chat about adding more gems to your collection!
Warm regards,
Natalie
First class service and delivered on…
First class service and delivered on time and look forward to seeing more deals and offers.
12 September 2026
Reply from Hattons of London
Thanks a million for your kind words! It’s fantastic to hear that you had such a positive experience with us. We can't wait to bring you even more enticing deals and offers in the future. Here's to discovering more exceptional pieces together!
Warm regards,
Natalie
As always genuinely good
12 September 2026
Reply from Hattons of London
Thank you so much for taking the time to leave us such a fantastic review. It's always a pleasure to hear from you, and knowing that you've had another positive experience with us truly warms our hearts.
We're thrilled to have played a part in your journey of discovering unique and exquisite pieces that resonate with you. If there's ever anything else we can do to enhance your experience, please feel free to let us know.
Wishing you all the best and looking forward to the next time we can assist you!
Warm regards,
Natalie
Extremely satisfied customer
Very accurate information, and the time from placing my order to receiving my gold coin was only a couple of days .
12 September 2026
Reply from Hattons of London
Thank you for sharing your experience! I'm thrilled to hear that everything arrived in such a timely fashion and that you found the information precise and helpful. It's wonderful to be part of your journey in acquiring such a unique piece. Should you have any questions or need further assistance, feel free to reach out. Enjoy your new acquisition!
Warm regards,
Natalie
Reply from Hattons of London
Thanks a bunch for your kind words! It's always a delight to hear that our offerings hit the mark for you. We’re passionate about what we do, so it’s wonderful to know you find value in our collection. If you ever fancy another chat or have questions in mind, just give us a shout.
Take care and chat soon!
Best,
Natalie
I am very pleased with my coin
I am very pleased with my coin. The feedback from Hatton’s was very good and the packaging and delivery was excellent.
12 September 2026
Reply from Hattons of London
Thank you so much for sharing your thoughts! I'm thrilled to hear that you're pleased with your coin and that our feedback, packaging, and delivery hit the mark for you.
Wishing you countless enjoyable moments with your new acquisition.
Best wishes,
Natalie
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