The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a buyer of hattons for 6 years and as always found their coins to be perfect. Unfortunately with the two Queens coin no booklet was attached and i look forward to browsing the item but a g... See more
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Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... See more
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My experience was made all the better by the communication I had with your representative, Morgan. I bought this coin for my Husband as an Anniversary gift on the 18th of August She told be about a... See more
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Company details
About Hattons of London
Written by the company
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Contact info
4.9
Excellent
14K reviews
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Happy customer
Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last couple of weeks have exceptionally kind and caring. Great company 👌
21 September 2026
Reply from Hattons of London
Colin, thank you so much for your wonderful words! It's fantastic to hear that our team made your experience a smooth and enjoyable one. We are always here to ensure you're well taken care of and truly appreciate your kind recognition of their efforts. If you ever fancy another chat or have any questions, don’t hesitate to reach out.
Warm regards,
Katie
The customer service was great
The customer service was great. Everything as advertised on TV. It was very easy to place the order over the phone. Delivery service by Royal mail excellent.
19 September 2026
Reply from Hattons of London
Thank you so much for your lovely review! I'm thrilled to hear that your experience was smooth and that everything lived up to your expectations. We take great pride in ensuring the process is as simple and satisfying as possible, and it's wonderful to know that our partners at Royal Mail delivered your item with excellence. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best wishes,
Natalie
First Class Company
As always, Hattons is first class in customer service and efficiency.
The products are very good quality and true to advertisements.
16 September 2026
Reply from Hattons of London
Thank you so much for your kind words! It truly means a lot to us to know you're thrilled with our service and quality. We always strive to bring our best to you, so hearing this feedback is like a gold star for our team!
Take care and catch up soon!
Best,
Natalie
Reply from Hattons of London
Thanks so much for taking the time to leave your feedback. Its great to hear that you are happy with everything.
If there's ever anything more we can do for you or if you fancy a chat about our unique pieces, we're just a phone call away.
Take care and chat soon!
Best wishes,
Natalie
I am quite satisfied with the service…
I am quite satisfied with the service provided for me
Unfortunately I will not be able to invest any more at present situation I will contact you if my situation changes
Best wishes
19 September 2026
Reply from Hattons of London
Thanks so much for sharing your thoughts! We're glad to hear you're satisfied with our service. If ever you feel like diving back into the world of rare coins, we'll be here with open arms. Take care, and all the best with everything on your plate right now.
Warm regards,
Natalie
P.S. Just a friendly reminder that we do not sell on investment and are not investment advisors!
Gold is glowing
I have been with hattons for a long time and as always perfect coin and I am completely satisfied
Steve
19 September 2026
Reply from Hattons of London
Thanks so much for your kind words! It's always a joy to hear from someone who's been with us for a while. I'm thrilled to know that you're completely satisfied with your latest gold coin. Feel free to reach out anytime you need another beautiful addition to your collection.
Warm regards,
Natalie
Excellent communication and contact o…
Excellent communication and contact o when order was placed. Arrived on time and each step was confirmed.
19 September 2026
Reply from Hattons of London
Thank you so much for sharing your thoughts with us! I’m thrilled to hear that you had a smooth journey with us, from clicking that order button to your delivery day. 😊 We believe in keeping everyone in the loop, and it’s fantastic to know that our team's efforts have hit the mark with you.
If you have any more questions or need further assistance, feel free to reach out anytime. Have a wonderful day!
Warm regards,
Natalie
Very good service
I have been dealing with Hatton for a few years now and always been completely happy with everything and the service I've received.
19 September 2026
Reply from Hattons of London
It's so wonderful to hear that you've been enjoying your experience with us over the years! Your satisfaction with our service warms our hearts and fuels our passion for what we do. Here's to many more delightful encounters with our exclusive gold coins.
Wishing you a sparkling day ahead!
Warm regards,
Natalie
Reply from Hattons of London
Thank you for sharing your thoughts! It's wonderful to hear you had a great experience. We aim to make every interaction as seamless and enjoyable as possible for our customers. If there's anything more we can do for you, please don't hesitate to reach out.
Warm regards,
Natalie
I’m very impressed with my purchase…
I’m very impressed with my purchase sweet ✊🏽💯🏴🩵
19 September 2026
Reply from Hattons of London
Thrilled to hear that you're enjoying your new acquisition! Your enthusiasm lights us up like a rare find. If you ever decide to chat about the story behind your piece or just want to share the joy, we're all ears.
Wishing you delightful moments with your collection,
Natalie
Delivery as promised and correct item
Delivery as promised and correct item
Customer service was pleasant and easy going.
19 September 2026
Reply from Hattons of London
Thank you for taking the time to share your experience with us! It's wonderful to hear that everything went smoothly with your delivery and that you found our customer service team pleasant and easy-going. We always strive to make each encounter with our clients as delightful as possible, so your feedback means a lot.
Warm regards,
Natalie
Kept informed with updates regarding…
Kept informed with updates regarding delivery
Excellent service
19 September 2026
Reply from Hattons of London
Thank you so much for sharing your lovely feedback. It sounds like we managed to keep you well in the loop, and I’m thrilled to hear that our service met your expectations! If you ever fancy discovering more golden delights or have any questions, just give us a shout. We're here for you!
Warm wishes,
Natalie
Great service and very easy to order as…
Great service and very easy to order as I'm not really a tech person.
17 September 2026
Reply from Hattons of London
Thank you for sharing your experience! We're thrilled to hear that you found the ordering process smooth and user-friendly, even if technology isn't usually your go-to. We strive to make things as simple as possible for everyone. Should you have any questions or need assistance in the future, we’re just a call away.
Warm regards,
Natalie
The coin is as described (beautiful)…
The coin is as described (beautiful) and arrived within the specified date, well done to all
19 September 2026
Reply from Hattons of London
Thanks for your glowing words! It’s always heart warming to hear when our cherished creations find a happy home. We're so pleased to have met your expectations and that you appreciated our timely service. Should you find yourself curious about the stories behind more dazzling pieces, we’re always here with open arms... and some stunning coins!
Warm regards,
Natalie
Reply from Hattons of London
What a pleasure it is to hear from you! 😊 Your words have really brightened our day. Knowing that you’re delighted with the entire experience makes us beam with pride. It's all about creating little pockets of joy, isn't it?
If you ever fancy another chat about our gleaming beauties or just want to share a cup of virtual tea, you know where to find us!
Warmest wishes,
Natalie
Very happy with my sovereign will…
Very happy with my sovereign will definitely purchase again when another new one when it comes out 1st class service and prompt delivery thankyou once again Hattons
19 September 2026
Unprompted review
Reply from Hattons of London
Thank you for your lovely words! I'm thrilled to hear how delighted you are with your new sovereign. It's always a pleasure to know our collectors enjoy both our coins and service. We'll keep the first-class service rolling and have our team on standby for your next unique find!
Warm wishes,
Natalie
Helpful service and a reliable company
Helpful service and a reliable company. I've never had an issue with my orders. The exact specifications of my purchase are always explained in full before I pay.
17 September 2026
Reply from Hattons of London
Thank you so much for your kind words! It's fantastic to hear that you've found our service helpful and reliable. We're delighted to know that you feel informed and confident in your purchases with us. We're always here to ensure your experience is smooth and enjoyable.
Warm regards,
Natalie
Nice little 1/10th coin
nice little coin ,not for collecting i am thinking of putting it in a chain mount
17 September 2026
Reply from Hattons of London
What a delightful way to repurpose your coin! Turning it into a chain mount sounds incredibly creative and personal. It's always wonderful to see how our pieces can inspire such imaginative uses. I hope it brings you endless joy and becomes a cherished part of your collection—or perhaps even a new favorite accessory!
We do not sell on investment and are not investment advisors.
Warm regards,
Natalie
Very friendly and efficient service
Very friendly and efficient service, as always. Thank you! 🙏
17 September 2026
Reply from Hattons of London
A big thank you for sharing your experience with us! It's always a joy to hear that our service left a positive mark. We're thrilled that everything was friendly and efficient during your interaction. If you ever have more questions or just want to chat about our latest gold coins, don't hesitate to reach out.
Warm regards,
Natalie
Once again Hattons have given me a…
Once again Hattons have given me a chance to add to my collection of 1/10 sovereign. A stunning piece of miniature art work. Look forward to seeing the next. Thank you.
15 September 2026
Reply from Hattons of London
Thank you so much for your kind words! It's always a pleasure to see how our pieces find a cherished spot in your collection. We're thrilled that you appreciate the beauty and craftsmanship of the 1/10 sovereign. Keep an eye out because we have more delightful designs on the horizon that I think you'll adore.
Warm regards,
Natalie
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