I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more
Company replied
Location
Switch locationUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in to buy a new laptop after my old one broke and was helped so much by Bibin in the Rathfarnham store. He took the time to go over different models with me and made the decision much easier!
Company replied
Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they... See more
Company replied
Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They w... See more
Company replied
Company details
- #18 of 24 best companies in Furniture Store
- #8 of 10 best companies in Bedroom Furniture Store
- #8 of 10 best companies in Cell Phone Store
- #6 of 7 best companies in Computer and Accessories Store
- #9 of 10 best companies in Home Goods Store
- #3 of 4 best companies in Washer and Dryer Store
About Harvey Norman Ireland - Rathfarnham
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
- 01 4916300
4.4
Excellent
609 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value find!
I was lucky to find a sofa bed in the winter sale that suited my requirements completely, size, dimensions, colour and price. The Furniture Manager in the store was very helpful. Delivery was quick, efficient and professional.
9 January 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Frances,
We appreciate you sharing your feedback. We're happy to hear that you found a sofa bed that met your needs and that our team member was helpful. We're also glad the delivery was quick and professional.
Kind Regards,
Kevin
I got a broken TV screen,it was changed…
I got a broken TV screen,it was changed when i was back and the people were nice ,however it will be preferable to avoid these issues by having the tv to be verified before you pick it up.
10 January 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Adrian,
We appreciate your feedback and are sorry the TV arrived with a damaged screen. We're happy the replacement process was smooth. We'll review our procedures to prevent this issue.
Kind Regards,
Kevin
Sales Assistant Boy was Not Helpful and…
Sales Assistant Boy was Not Helpful and Interested in Showing the Product So I ended up Ordering Online
9 January 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Neeraj,
We regret that the sales assistance was not helpful. We will address this to improve the shopping experience in the future. Thanks for the order.
Kind Regards,
Kevin
I trust Harvey Norman’s.Customer care…
I trust Harvey Norman’s.Customer care is excellent,prices are fair and great selection of merchandise.
7 January 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Mary Ann,
We appreciate you sharing your positive experience. We're happy to hear that you trust us and are satisfied with our customer care, prices, and merchandise selection.
Kind Regards,
Kevin
The service was very good
The service was very good, fast and efficient from the moment of purchase until collection at the store.
8 January 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Rubem,
We're happy to hear that you found our service to be fast and efficient, from purchase to collection. Thank you for your positive feedback; we appreciate it.
Many thanks,
Katie.
The guys who came with my new washing…
The guys who came with my new washing machine were absolutely lovely, polite, helpful and friendly. They even arrived at the time they said they would. Very quick and efficient.
5 January 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Alison,
We're happy to hear that the delivery team provided such excellent service! It's great to know they were punctual, helpful, and efficient during your washing machine installation. Thank you for your positive feedback!
Many thanks,
Katie.
Great shop friendly staff
31 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi John,
We're glad you enjoyed your experience with our team! Thank you for your positive feedback; it means a lot to us.
Many thanks,
Katie.
Excellent Click and Collect Service
I recently used the "Click and Collect" service provided by Harvey Norman and found it to be swift and efficient, and well managed, with courteous and helpful staff. It's a pleasure to use such a service and find that the inventory is accurate and products selected are actually available!
3 January 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Steve,
We appreciate you sharing your positive experience with our Click and Collect service. We are so glad to hear that you found it swift, efficient, and well managed. It's great to know you found our staff courteous and helpful.
Many thanks,
Katie.
Happy shopping experience every time at Harvey Norman
Love to shop at Harvey norman as the staff are very friendly and helpful and deliveries come on time.Always a happy experience.
31 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Geraldine,
We appreciate you taking the time to leave this review. We are so glad to hear that you find our staff friendly and helpful and that deliveries are on time.
Many thanks,
Katie.
Jordan was very helpful when it came to…
Jordan was very helpful when it came to purchasing my iPad and Apple Pencil. Happy and willing to help
26 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Shauna,
We're happy to hear that you had a positive experience during your recent purchase. We appreciate you taking the time to share your feedback; it means a lot to us.
Many thanks,
Katie.
Fast and efficient delivery
Fast and efficient delivery. However. I did not get the promised phonecall 15 minutes in advance.
2 January 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ray,
We appreciate your feedback and are glad the delivery was fast. We're sorry the call wasn't made and will look into it to improve our service.
Kind Regards,
Kevin
Very efficient click and collect
Very efficient click and collect. Received an email to devise my item was ready. No queues to stand in just collected.
28 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Etain,
We're happy to hear that our click and collect service was efficient for you. It's great to know you received timely updates and enjoyed a seamless collection experience. Thank you for your feedback.
Kind Regards,
James
staff got me sorted even thou shop was closing
staff got me sorted even thou shop was closing , online pickup with late order entry
28 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We're happy to hear that our staff assisted you with your order pickup, even near closing time. We appreciate your positive feedback and your order!
Kind Regards,
James
Delivered within days of ordering.
Delivered within days of ordering.
I requested a morning delivery and they were there at 8.30am. Nice delivery guys, friendly and really quick!
2 January 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We're happy to hear that you received your order quickly and the delivery was smooth! We appreciate your positive feedback regarding our team's efficiency and friendliness.
Kind Regards,
James
We wanted the packaging removed
We wanted the packaging removed, and was forced to sign the delivery slip.
2 January 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Peter,
We regret the issues surronding the packaging removal with your delivery. We'll review this with the relevant team to improve our service and prevent future incidences of this.
Kind Regards,
James
My latest purchase in Harvey Norman was…washing machine
My latest purchase in Harvey Norman was a samsung washing machine but I was unable to register it for 5 year guaranteed.i went back up to store and I can honestly say I met the nicest most helpful lad i have ever met and he went out of his way to help me
23 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi June,
We're happy to hear that you had such a positive experience in our store. We appreciate you bringing the warranty registration query to our attention, and we're so glad our team member was able to assist you in such a helpful way. Thanks for your feedback.
Kind Regards,
James
Ordered headphones online
Ordered headphones online. Email received detailing clear instructions. Collected headphones at designated store, no fuss, no delay, all great!
31 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ciara,
We're happy to hear that the online order and collection process was smooth and efficient! Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Kind Regards,
James
Reply from Harvey Norman Ireland - Rathfarnham
Hi Owen,
We appreciate you taking the time to share your feedback. We're glad you were kept informed and things went smoothly.
Kind Regards,
James
Excellent Customer Service. Well Done Harvey Norman.
Could not be happier with the service provided by Harvey Norman.
Very efficient, honest and polite from when the order was submitted, confirmed to delivery.
Would have no hesitation in bringing my custom to Harvey Norman again.
28 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Seamus,
We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our efficient, honest, and polite service from order to delivery. We look forward to serving you again.
Kind Regards,
James
Very quick and friendly staff.
27 December 2025
Reply from Harvey Norman Ireland - Rathfarnham
Hi Rani,
We are happy to hear that our staff was quick and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.