Great service. Pick up collect worked perfectly in Rathfarnham branch. Got new honor 8 lite phone sorted in a couple of hours from order on website to collecting actual phone. And suberb customer... See more
Company replied
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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Great service. Pick up collect worked perfectly in Rathfarnham branch. Got new honor 8 lite phone sorted in a couple of hours from order on website to collecting actual phone. And suberb customer... See more
Company replied
Simple ordering online and collection service. Purchased laptop and was exactly as expected so all good. Price was higher than available elsewhere but needed a particular spec which was not available... See more
Company replied
The assistant, Maria, I met in Nutgrove today was most helpful and very knowledgeable .she was so enthusiastic about her work .she certainly is an asset to Harvey Norman.she was in the electrical sect... See more
Company replied
I went to collect my order, but there was no one available to assist me. I waited at the Click & Collect point for 10 minutes and no one came. I also rang the bell several times. I spoke with a st... See more
Company replied
Written by the company

Written by the company

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
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I was looking for a Dvd plainer, just got on the website put in what I was looking, picked the item, paid for it and in less than a week it was delivered,
Simple and easy.

Reply from Harvey Norman Ireland - Rathfarnham
Great service. Pick up collect worked perfectly in Rathfarnham branch. Got new honor 8 lite phone sorted in a couple of hours from order on website to collecting actual phone.
And suberb customer service from both staff I dealt to also set up new sim free virgin plan.
Very happy customer

Reply from Harvey Norman Ireland - Rathfarnham
I just bought 1 gamer mouse for my nephew. We wanna buy new tv in the future so we were just looking those. 1 middle age man (Paul) came to us and he gave many advice for that. We were learned many thing about for new tv-s. He helped us for choose.So very thanks for him. I am sure we'll buy our new tv in this shop soon

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
Brilliant service- ordered and was delivered following day

Reply from Harvey Norman Ireland - Rathfarnham
Guys arrived on time and were very efficient in assembling the table. I would have no hesitation in recommending Harvey Norman.

Reply from Harvey Norman Ireland - Rathfarnham
i love the whole experience, the costumer service, the warranty that i needed to use once and the quality of the products they have

Reply from Harvey Norman Ireland - Rathfarnham
What a great experience with the Bedding team in Rathfarnham. I was advised by Alan Devlin on replacing a mattress in the final year of its warranty, and I was able to upgrade to a much better quality one.
Although the new mattress was more expensive, they applied the remaining warranty as credit towards it, along with free delivery and disposal of the old mattress. The whole process was seamless, including delivery and installation, with helpful advice on caring for the new mattress.
I really appreciated the excellent customer service from the entire team. 10/10.

Reply from Harvey Norman Ireland - Rathfarnham
Pleasant and friendly delivery men
Very efficient Highly recommend

Reply from Harvey Norman Ireland - Rathfarnham
Staff member, Mary, was very helpful in the store when the product was not available there.
She suggested ordering online and the delivery was prompt.

Reply from Harvey Norman Ireland - Rathfarnham
I went to collect my order, but there was no one available to assist me. I waited at the Click & Collect point for 10 minutes and no one came. I also rang the bell several times.
I spoke with a staff member, and I was told there was nothing they could do and that I would have to keep waiting. Unfortunately, this was not possible for me.

Reply from Harvey Norman Ireland - Rathfarnham
Delivery on time with good communication beforehand. Delivery staff were pleasant, polite and efficient.

Reply from Harvey Norman Ireland - Rathfarnham
Wrong delivery address. Broken foot of couch when it arrived.

Reply from Harvey Norman Ireland - Rathfarnham
Simple ordering online and collection service. Purchased laptop and was exactly as expected so all good. Price was higher than available elsewhere but needed a particular spec which was not available elsewhere , so thats the only downside - but no complaints and would recommend

Reply from Harvey Norman Ireland - Rathfarnham
Eufy video doorbell. Paid €100 for installation. Didn't connect to wiring. Phoned store and asked for advice. No response. Very poor service.

Reply from Harvey Norman Ireland - Rathfarnham
The assistant, Maria, I met in Nutgrove today was most helpful and very knowledgeable .she was so enthusiastic about her work .she certainly is an asset to Harvey Norman.she was in the electrical section.she also helped me carry my purchases to the car, a nice gesture .Her name is Maria from Alicante .Thank you , Maria

Reply from Harvey Norman Ireland - Rathfarnham
Terrible communication with customers, they can be rude and impolite, they cheat by delaying goods for a certain date, I had a terrible phone conversation with a certain Conor for getting information about my order!
NO MORE!!!
NOT RECOMMENDED!!

Reply from Harvey Norman Ireland - Rathfarnham
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