Paid to have a straightforward phone transfer with their Lovetech service. Took full day involving 4 visits to shop. Agent was unable to transfer my phone number which I had to do myself after I event... See more
Company replied
Location
Switch locationUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased multiple beds, electrical goods and a sofa for my new house from Harvey Norman Rathfarnham. The process from beginning to end was outstanding. Paul in the electrical department could not h... See more
Company replied
Conor was floor staff member who help me with my purchase for indoor and outdoor camera, very helpful efficient and a valuable of member of staff. Also Sindhu on cash desk handled my refund and new pu... See more
Company replied
I purchased a Fridge Freezer from Sherwin, he was extremely helpful, took me through everything and set up delivery for the correct day and time. When the unit arrived and wouldn't fit through our fro... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Rathfarnham
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
- 01 4916300
4.4
Excellent
640 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A really nice first experience
It was a really good experience. My first time with Harvey and the staff was so kind and effective.
4 November 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Juan,
We are so pleased to hear that you had such a wonderful first experience with us. It is great to know that our team was so welcoming and efficient during your visit. Thank you for sharing your lovely feedback.
Kind Regards,
Kevin
Exceptional Service across all departments
I purchased multiple beds, electrical goods and a sofa for my new house from Harvey Norman Rathfarnham. The process from beginning to end was outstanding. Paul in the electrical department could not have been more informative and helpful, Maria in the bedding department was exceptional in her customer service and responsiveness. A bed base needed to be replaced and the process has been hassle free. A special thank you to John and Nathanm, the delivery guys who also made up the furniture. They were super helpful and extremely careful in moving in the furniture into our new home. I would absolutely recommend the team in Harvey Norman Rathfarnham and will be back soon.
11 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Nicola,
We are so pleased to hear about your excellent experience furnishing your new home. It is wonderful to know that our staff provided such helpful and informative assistance across the different departments, and that the delivery and assembly went so smoothly. We truly appreciate your kind feedback and recommendation.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Rathfarnham
Hi Timothy,
We are pleased to hear that you were satisfied with our competitive pricing and the quality of our service. Thank you for taking the time to share your positive feedback.
Kind Regards,
Kevin
Lovetech phone transfer service very poor
Paid to have a straightforward phone transfer with their Lovetech service. Took full day involving 4 visits to shop. Agent was unable to transfer my phone number which I had to do myself after I eventually collected the phone. Next time I'll save myself the hassle and do the transfer myself.
10 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We sincerely apologize for the frustrating experience you had with our Lovetech service. Having a straightforward phone transfer take an entire day and multiple visits, only for you to have to complete the number transfer yourself, is not the level of service we aim to provide. We are reviewing this situation with our team to ensure our agents are better equipped to handle these transfers efficiently in the future.
Kind Regards,
Kevin
Conor was floor staff who help me with…
Conor was floor staff member who help me with my purchase for indoor and outdoor camera, very helpful efficient and a valuable of member of staff. Also Sindhu on cash desk handled my refund and new purchase. Very friendly and efficient staff thank you Sinead
4 November 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Sinead,
We are so pleased to hear about your positive experience with our team. It is wonderful to know that both the floor staff member and the cashier provided such helpful, friendly, and efficient service during your purchase and refund process. We truly appreciate your kind feedback.
Kind Regards,
Kevin
Very disappointing experience
Very disappointing experience. I purchased the iPhone 18 Pro Max on 29 October, and only after payment was I informed of a 41-day delay. The website did not clearly communicate this before purchase. I was also given no clear information about my position in the queue or the expected delivery date. Customers should be informed of delays before paying. Extremely frustrating experience.
29 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Mayna,
We are deeply sorry to hear about your disappointing experience with your recent phone purchase. It is incredibly frustrating to complete a transaction only to be informed of a significant delay afterward, and we completely understand your frustration regarding the lack of clear communication on our website and the absence of updates about your place in the queue. We sincerely apologize for the inconvenience and the lack of transparency this caused you. Your feedback is extremely valuable, and we are sharing it with our team to ensure we improve our stock communication and order tracking processes for our customers in the future.
Kind Regards,
Adam
Very trustworthy and good delivery time
Anna from Harvey Norman Rathfarham was so kind and thoughtful - she took care of my order the entire time.
24 October 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Victor,
We are absolutely delighted to hear that you received such attentive and caring service throughout your entire shopping experience. It is wonderful to know that our team member made you feel so well looked after, and we truly appreciate you taking the time to share your lovely feedback.
Kind Regards,
Kevin
Quick and fast delivery / install
20 October 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Kieran,
We are glad you enjoyed your experience with our prompt setup and shipping. Thank you.
Kind Regards,
Adam
Hassle and stress free
Hassle and stress free. Very simple. Product arrived at the door a very short time after ordering online. Great service
22 October 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Michael,
We are so pleased to hear that your online purchasing experience was straightforward and completely stress-free. It is wonderful to know that your order arrived at your doorstep so quickly after you placed it. Thank you for sharing your positive feedback about our service.
Kind Regards,
Adam
Ivan Walsh was incredibly helpful
Ivan Walsh was incredibly helpful. While he initially looked at the most expensive mattress options, he was not pushy and allowed us to fine the right matress for my wife and I.
26 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Brian,
We are so pleased to hear that you had such a positive experience with our team member. It is wonderful to know that you felt well-supported and under no pressure while finding the perfect mattress for your needs. We truly appreciate your kind feedback.
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Rathfarnham
Hi Maria-Luisa Mullins,
We are glad our team provided helpful guidance during your call. Thank you.
Kind Regards,
Victoria
Easy and fast collection
17 October 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Martin,
We are delighted to hear that your pickup process was quick and straightforward. Thank you so much for taking the time to share your positive experience with us.
Kind Regards,
Adam
Gerry was very helpful explaining everything in detail
Gerry was very helpful
15 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Breda,
We are absolutely delighted to hear that you received such helpful and supportive service during your recent experience with us.
Kind Regards,
Victoria
I bought an electrical dishwasher over…
I bought an electrical dishwasher over 10 days ago. The dishwasher was delivered and the installer couldn’t install as he said he couldn’t remove the kickboard. I subsequently had the bought a lax dishwasher over 10 days ago. The dishwasher was delivered and the couldn’t install as he said he couldn’t remove the kickboard. I subsequently had a piece cut out of kickboard on the same day within the hour and tried to contact delivery to return to install the dishwasher no reply to my message. Rearranged installation on Wed 21st had missed a 20second call and when I tried to call the call went straight to voicemail. I called customer services to get in contact with driver to confirm scheduled appointment and no call back from driver. I am now going to have dishwasher returned and recredit my account and will buy dishwasher from another distributor and installation from another provider.
21 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We are incredibly sorry to hear about the frustrating experience you had with your dishwasher delivery and installation. It is very disappointing to hear that our communication fell short and that you did not receive the support needed to get your appliance fitted. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to look into this situation further and address what went wrong with our team.
Kind Regards,
Victoria
Thanks Wilson for all the support.
19 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Andre,
We are glad you enjoyed your experience and appreciate our team's dedicated support.
Kind Regards,
Kevin
Thank you Hannah in the photo…
Thank you Hannah in the photo department in Nutgrove. So nice & helpful. Excellent customer service.
18 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Bryan,
We are so pleased to hear that you received such kind and helpful assistance in our photo department. Thank you for sharing your wonderful feedback about the excellent customer service you experienced during your visit.
Kind Regards,
Kevin
Lads were great
Lads were great, was first delivery of morning and no messing around, in and out in 10 mins, job done!
17 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Liam,
We are so pleased to hear that your early morning delivery went so smoothly and that our team provided such fast, efficient service for you. Thank you for sharing your great feedback with us!
Kind Regards,
Kevin
Highly recommend
Ger and Danny came today to install a new dishwasher. We received a call first thing this morning and they arrived on time about an hour later. Great communication and no waiting around unnecessarily. Installed dishwasher in no time and performed quick trial to ensure everything was correct. Very professional, would highly recommend.
8 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We are delighted to hear that your dishwasher installation went so smoothly. It is wonderful to know that our team kept you well-informed with clear communication and completed the job efficiently with a test run. Thank you for sharing your positive feedback and for your high recommendation.
Kind Regards,
Victoria
integrated fridge and freezer
Tommy and James installed my integrated fridge and freezer. They did a great job, with attention to detail
5 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Andrew,
Thank you for sharing your feedback. We are thrilled to hear that the appliance installation went so smoothly and that our team's careful approach made such a positive impression.
Kind Regards,
Kevin
Rathfarnham
Sales staff in Rathfarnham very friendly and helpful, lots of information given about the furniture. Delivery schedule explained, texts received in advance and phone call received on day of delivery. Delivery men Paul and Nathan arrived as promised, were very helpful and professional. 10/10
7 October 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Jacinta,
We are so pleased to hear about your fantastic 10/10 experience! It is wonderful to know that our sales team was so informative and that our delivery crew provided such helpful, punctual, and professional service. Thank you so much for taking the time to share your delightful feedback with us.
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.