I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... See more
Location
Switch locationUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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See what reviewers are saying
In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... See more
Company replied
Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... See more
Company replied
The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more
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Company details
- #18 of 24 best companies in Furniture Store
- #8 of 10 best companies in Bedroom Furniture Store
- #8 of 10 best companies in Cell Phone Store
- #6 of 7 best companies in Computer and Accessories Store
- #9 of 10 best companies in Home Goods Store
- #3 of 4 best companies in Washer and Dryer Store
About Harvey Norman Ireland - Naas
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
- 045 907700
4.5
Excellent
760 reviews
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I visited the Naas shop to buy a cable…
I visited the Naas shop to buy a cable to connect a hard disk to my Ipad. I would have got the wrong product if I hadn't encountered Luke who was hugely informative and helpful. I'll be looking for Luke in future visits
29 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi there,
We're so glad to hear about your positive experience at our Naas shop! It's wonderful to know that one of our team members provided such helpful and informative assistance. We truly appreciate your kind words and look forward to your next visit.
Kind Regards,
Victoria
Ken’s a great salesman kind and patient
Ken’s a great salesman kind and patient
29 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Tomas,
We appreciate your positive feedback. We are so happy to hear that our salesman was kind and patient during your experience!
Kind Regards,
Kevin
Thanks to Ken in Harvey Norman Naas
Thanks to Ken in Harvey Norman Naas who was a great help to me in store yesterday. He even went so far as to carry my purchases to the car as I was with my young daughter and needed the help. What a gent!
28 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi there,
We're so pleased to hear about your excellent experience in our Naas store! It's wonderful that one of our team members was such a great help and went above and beyond to assist you. We appreciate your kind words!
Kind Regards,
Kevin
James from Naas store
It was a real pleasure dealing with James. We were looking for a sofa online, but after a phone call with James, we traveled to Naas store and thanks to him we got a great deal. Excellent service.
28 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Mr BEHLIMOV,
We're so pleased to hear about your positive experience with our team member. It's wonderful that you received excellent service and found a great deal after visiting our store. Thank you for your kind feedback!
Kind Regards,
Kevin
Ben Harvey Norman Naas so helpful and friendly lovely person and great customer service
Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We really appreciated his kindness and great customer service. We will be back again. Erin and Bernie. 5 stars for Ben in Naas.
26 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Erin,
We are so pleased to hear about your positive experience and your kind words about our team member. It's wonderful to know that their helpfulness made such a lasting impression. We truly value your feedback.
Kind Regards,
Kevin
Sales exec v knowledgable and gave all…
Sales exec v knowledgable and gave all options patiently. Trustworthy and very nice way of dealing with people.
27 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Brendan,
We appreciate your wonderful feedback. We're so pleased to hear that our sales executive was knowledgeable and patient, and dealt with you in a trustworthy and nice way.
Kind Regards,
Kevin
Excellent delivery service
There was very efficient accurate communication re the delivery time. The lads were very polite courteous and quick.
25 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi there,
We're so pleased to hear that you experienced efficient and accurate communication regarding your delivery. We're also glad that our team was polite, courteous, and quick. Thank you for your kind feedback!
Kind Regards,
Victoria
Great sales man helped and make the…
Great sales man helped and made the process fast for our new tv , delivery men where lovely in and out like a fast.
Great deals and bargains in store.
25 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Lee,
We're so pleased to hear that our salesman made the process fast and that our delivery team was efficient. It's wonderful to know you found great deals in-store!
Kind Regards,
Victoria
Very helpful.
23 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Frank,
Thank you for taking the time to write this review and we are so happy to hear the Naas store was very helpful, We hope to see you again in store soon!
Kind regards
Victoria
I like to say well done and thanks …
I like to say well done and thanks so much to Ken he was incredible giving advice and help us to choose our new mattress 😊
24 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi there,
We are so pleased to hear about your positive experience! It's wonderful that our team member was incredible in providing advice and helping you choose your new mattress. Thank you for your kind words.
Kind Regards,
Victoria
Customer service
When I was in the Naas Harvey Norman store a few days ago, I was met by friendliness, impeccable manners and helpfulness. This all resulted in me having a very positive experience which will definitely bring me back to this shop in the future. This experience was down to a young attendant named Ben. His role in 'selling' the Harvey Norman experience was second to none and deserves a laudible applause and recognition. Thank you, Ben.
22 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Carmel,
We're so happy to hear about your very positive experience at our Naas store. It's wonderful that our team provided such excellent service, and we appreciate you highlighting their helpfulness. We look forward to welcoming you back in the future!
Many thanks,
Katie.
I dealt with Ken at Harvey Norman in…
I dealt with Ken at Harvey Norman in Naas, he was extremely helpful regarding choice of beds and mattresses, very knowledgeable and organised everything for us without any fuss, would highly recommend both store and Ken.
23 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Ms Ambrose,
We are so pleased to hear about your excellent experience with our team member in Naas. It's wonderful that they were extremely helpful and knowledgeable, making your experience so positive!
Many thanks,
Katie.
Ronan and Adam from Blake Haulage
Ronan and Adam from Blake Haulage, delivered my new TV. They rang in advance to give me a time of arrival and and they arrived at that time They were both friendly, helpful and professional. Well done Blake Haulage.
23 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Stephen,
We are so pleased to hear about your positive delivery experience. It's wonderful that our team provided excellent service by calling ahead and arriving on time. We appreciate you acknowledging their friendly, helpful, and professional approach.
Kind Regards,
Victoria
Ben was brilliant
Ben was brilliant! So efficient and mannerly!
Thank you Ben! Great experience!
21 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Leah,
We appreciate your feedback. We are so happy to learn that our team member was efficient and mannerly, leading to a great experience!
Kind Regards,
Victoria
Ken is fantastic help !
Ken is fantastic help !
Thanks a million we are so happy with service and care !
Thank you
22 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Good afternoon,
We are so happy to hear that you had such a positive experience and were pleased with the service and care you received. Thank you for your kind words!
Many thanks,
Katie.
We bought a King Koil | Jubilee Motion…
We bought a King Koil | Jubilee Motion Mattress | King | 5ft,6 weeks ago and we are absolutely broke up I’ve never experienced so much back pain in my life,I went back a week later and they told me to give it time to settle so I did I went back again a few time and they won’t exchange it as they don’t take mattresses back,so now we are left with a €1600 mattress that’s killing us..I’ve always bought from Harvey Norman’s Naas but I’m sorry the sales haven’t a clue about mattress it’s absolutely shocking service.
I’d highly advise anyone buying a mattress from them not to do so because if it doesn’t suit you, don’t get any help and they don’t take them back!!
4 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Mark,
Thank you so much for taking the time to leave this review. We are sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Ben was especially helpful
Ben was especially helpful during my visit to the photo centre .
Handled all my queries professionally and sorted out some issues with photos in a very capable manner
Lovely man to deal with and great example of a true employee dealing with customers .
Thanks
21 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Padraig,
We're so pleased to hear about your positive experience at our photo centre. It's wonderful that our team member handled your queries professionally and resolved your photo issues capably. We appreciate your kind feedback!
Many thanks,
Katie.
Excellent
Rang beforehand with timing, arrived on time, delivered and erected the bed very efficiently and were polite and friendly.
10 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi David,
We're so pleased to hear that your delivery was efficient and that our team was polite and friendly. We appreciate your positive feedback!
Many thanks,
Katie.
On time and efficiency
On time and efficiency.
One issue is not removing packaging when machine was unpacked.
13 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Hugh,
We're glad to hear that your delivery was on time and efficient. We apologize for any inconvenience caused by the packaging not being removed. We appreciate your feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Naas
Hi Salman,
Thank you for your kind feedback!We hope to see you again soon
Kind regards,
Victoria
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